TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from TurboTax Business (CD) for Decedent Estate TurboTax Business (CD) took me through the long haul of figuring out my grandfather's estate income taxes and gave me the confidence that the taxes would be filed correctly. All the forms I needed were ready at the click of a button. In many cases, the TurboTax program offered careful guidance on any additional forms I needed that otherwise I may not have filed. TurboTax Business (CD) helps with the distribution of K-1 forms to beneficiaries which is obviously an important part of filing an estate return. Also, we sold stock in several companies and TurboTax makes inputting all those 1099 forms relatively painless, although perhaps a bit time-consuming. Even so, there were some nuances to my return I wish the TurboTax program would have explained better, such as how distributable income was determined and detailing how much income we were required to distribute, if any, and potential tax benefits for doing so. One annoyance with the program was with filling out the fiduciary's name, sometimes with a middle initial and other times not, and as a result some forms were printed with the full name and others were not. I had to override several entries so that the middle initial was included every time. As with individual versions of TurboTax, determining next-year estimates was confusing and full of holes and errors. My biggest complaint is that I needed to purchase the Pennsylvania Estate Income Tax Program separately, only to find out that there wasn't an option to e-file the PA Business return and had to mail it in anyway. All-in-all TurboTax Business (CD) was better than trying to figure everything out by hand, but if you want your taxes to be filed cleanly and with less fuss, you're probably better off having your estate lawyer handle it for you, albeit at a greater (though tax-deductible) cost.
Date published: 2021-04-10
Rated 4 out of 5 by from TurboTax is very user friendly very easy to use, and user friendly.best site out there
Date published: 2021-04-10
Rated 5 out of 5 by from Excellent product Easy to use and understand. Really enjoyed the product.
Date published: 2021-04-10
Rated 5 out of 5 by from Excellent Service! Outstanding experience filing my tax return. Very helpful expert who jumped into help me within 1 min and stayed all the way until I submitted it.
Date published: 2021-04-10
Rated 5 out of 5 by from Super Easy!! Everything is explained so you can understand what your doing and why.
Date published: 2021-04-10
Rated 3 out of 5 by from EH It's starting to cost a lot. Why was it free before?
Date published: 2021-04-10
Rated 5 out of 5 by from Customer Service Was Great Crystal in the Florida call center is awesome!!! Give her a raise immediately, matter fact give one to her retro to the first of the year! I will be following up on this :)
Date published: 2021-04-10
Rated 5 out of 5 by from Nice love it A+ Love it is amazing it works much better than any other tax website
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome First time user and it was very helpful to maximize My returns
Date published: 2021-04-10
Rated 5 out of 5 by from Love it! Turbo Tax is very easy to use and the live chat experts are very helpful. Will use every year!
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3772
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from TurboTax Business (CD) for Decedent Estate TurboTax Business (CD) took me through the long haul of figuring out my grandfather's estate income taxes and gave me the confidence that the taxes would be filed correctly. All the forms I needed were ready at the click of a button. In many cases, the TurboTax program offered careful guidance on any additional forms I needed that otherwise I may not have filed. TurboTax Business (CD) helps with the distribution of K-1 forms to beneficiaries which is obviously an important part of filing an estate return. Also, we sold stock in several companies and TurboTax makes inputting all those 1099 forms relatively painless, although perhaps a bit time-consuming. Even so, there were some nuances to my return I wish the TurboTax program would have explained better, such as how distributable income was determined and detailing how much income we were required to distribute, if any, and potential tax benefits for doing so. One annoyance with the program was with filling out the fiduciary's name, sometimes with a middle initial and other times not, and as a result some forms were printed with the full name and others were not. I had to override several entries so that the middle initial was included every time. As with individual versions of TurboTax, determining next-year estimates was confusing and full of holes and errors. My biggest complaint is that I needed to purchase the Pennsylvania Estate Income Tax Program separately, only to find out that there wasn't an option to e-file the PA Business return and had to mail it in anyway. All-in-all TurboTax Business (CD) was better than trying to figure everything out by hand, but if you want your taxes to be filed cleanly and with less fuss, you're probably better off having your estate lawyer handle it for you, albeit at a greater (though tax-deductible) cost.
Date published: 2021-04-10
Rated 4 out of 5 by from TurboTax is very user friendly very easy to use, and user friendly.best site out there
Date published: 2021-04-10
Rated 5 out of 5 by from Excellent product Easy to use and understand. Really enjoyed the product.
Date published: 2021-04-10
Rated 5 out of 5 by from Excellent Service! Outstanding experience filing my tax return. Very helpful expert who jumped into help me within 1 min and stayed all the way until I submitted it.
Date published: 2021-04-10
Rated 5 out of 5 by from Super Easy!! Everything is explained so you can understand what your doing and why.
Date published: 2021-04-10
Rated 3 out of 5 by from EH It's starting to cost a lot. Why was it free before?
Date published: 2021-04-10
Rated 5 out of 5 by from Customer Service Was Great Crystal in the Florida call center is awesome!!! Give her a raise immediately, matter fact give one to her retro to the first of the year! I will be following up on this :)
Date published: 2021-04-10
Rated 5 out of 5 by from Nice love it A+ Love it is amazing it works much better than any other tax website
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome First time user and it was very helpful to maximize My returns
Date published: 2021-04-10
Rated 5 out of 5 by from Love it! Turbo Tax is very easy to use and the live chat experts are very helpful. Will use every year!
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3772