TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Taxes Very easy to use, love using Turbo Tax every year.
Date published: 2023-02-26
Rated 3 out of 5 by from Fine until the last minute after I had already set up efile, the last-minute check on tax-exempt cusip told me I had to file by mail. As well as a pain, which is not Intuit's fault, I had to go back and re-do a lot of the filing prep. Why could that not have been flagged going in, instead of the last minute? And then the window that claimed to be preparing my downloads just sat there forever. No progress, no downloads, and TurboTax wanted to time out. When eventually I clicked the Continue button, TT assumed I was done and invited me to write this review. Thoroughly frustrated, not least by TT glitches.
Date published: 2023-02-26
Rated 5 out of 5 by from i love turbo tax very easy to use, i always use turbo tax mnakes it so eazy for me
Date published: 2023-02-26
Rated 5 out of 5 by from 2022 TurboTax Return (Samuel R Lovell) Been using TurboTax for 10-years, always awesome... Thanks!
Date published: 2023-02-26
Rated 5 out of 5 by from Never disappointed I am a novice when it comes to finances so I really appreciate all the tools that Turbo Tax provides you for tax preparation.
Date published: 2023-02-26
Rated 5 out of 5 by from Taxes Done Easy Add your forms, answer some questions and done. I first did them using the online method then downloaded the product and redid them and got the same values both times. That was neat.
Date published: 2023-02-26
Rated 4 out of 5 by from TurboTax 2023 I find Turbo Tax a great program to use every year. However, the costs of using the program are still too high. Also, there are many "gray areas" found when completing my taxes. Thus, it would be nice to have the ability to utilize help with no cost attached. I had to call the IRS, which was a nightmare, to ask my questions. Of course, the IRS was not helpful either. So, my questions went unanswered and I was forced to interpret taxes on my own.
Date published: 2023-02-26
Rated 4 out of 5 by from Nice and easy and quick! I've used TurboTax as well as other competing products from time to time - but I always come back to TurboTax because it's the easiest to use, has the most helpful information when there's a question or confusing tax topic, and gives me confidence that I'm getting the best return possible, without spending a fortune for an accounting service.
Date published: 2023-02-26
Rated 1 out of 5 by from TurboTax sucks I used to love TurboTax but this year its been a pain. I've had to re-submit my forms 4 times now because they keep getting rejected. I wish TurboTax had a way to know if you were going to get rejected before submitting. What is the point of all the checks throughout the process if they can't even catch simple errors.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Easy Very easy to use, with helpful tips along the way.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 3767
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes Very easy to use, love using Turbo Tax every year.
Date published: 2023-02-26
Rated 3 out of 5 by from Fine until the last minute after I had already set up efile, the last-minute check on tax-exempt cusip told me I had to file by mail. As well as a pain, which is not Intuit's fault, I had to go back and re-do a lot of the filing prep. Why could that not have been flagged going in, instead of the last minute? And then the window that claimed to be preparing my downloads just sat there forever. No progress, no downloads, and TurboTax wanted to time out. When eventually I clicked the Continue button, TT assumed I was done and invited me to write this review. Thoroughly frustrated, not least by TT glitches.
Date published: 2023-02-26
Rated 5 out of 5 by from i love turbo tax very easy to use, i always use turbo tax mnakes it so eazy for me
Date published: 2023-02-26
Rated 5 out of 5 by from 2022 TurboTax Return (Samuel R Lovell) Been using TurboTax for 10-years, always awesome... Thanks!
Date published: 2023-02-26
Rated 5 out of 5 by from Never disappointed I am a novice when it comes to finances so I really appreciate all the tools that Turbo Tax provides you for tax preparation.
Date published: 2023-02-26
Rated 5 out of 5 by from Taxes Done Easy Add your forms, answer some questions and done. I first did them using the online method then downloaded the product and redid them and got the same values both times. That was neat.
Date published: 2023-02-26
Rated 4 out of 5 by from TurboTax 2023 I find Turbo Tax a great program to use every year. However, the costs of using the program are still too high. Also, there are many "gray areas" found when completing my taxes. Thus, it would be nice to have the ability to utilize help with no cost attached. I had to call the IRS, which was a nightmare, to ask my questions. Of course, the IRS was not helpful either. So, my questions went unanswered and I was forced to interpret taxes on my own.
Date published: 2023-02-26
Rated 4 out of 5 by from Nice and easy and quick! I've used TurboTax as well as other competing products from time to time - but I always come back to TurboTax because it's the easiest to use, has the most helpful information when there's a question or confusing tax topic, and gives me confidence that I'm getting the best return possible, without spending a fortune for an accounting service.
Date published: 2023-02-26
Rated 1 out of 5 by from TurboTax sucks I used to love TurboTax but this year its been a pain. I've had to re-submit my forms 4 times now because they keep getting rejected. I wish TurboTax had a way to know if you were going to get rejected before submitting. What is the point of all the checks throughout the process if they can't even catch simple errors.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Easy Very easy to use, with helpful tips along the way.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 3767