TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the New Way i was about to file my 2020 & 2019 w2's together and i just felt like i needed a expert a guy name robert got right on and help get my taxes together and he stayed live with me until i was ready to file!! awesome customer service robert thank you so much!!
Date published: 2021-04-10
Rated 5 out of 5 by from Only Tax software I use I purchase this software every year and have never had any problems installing or using it!
Date published: 2021-04-10
Rated 3 out of 5 by from Not as good as before A payer state/payer's ID in the 1099-R prevented me from e-filing my return? The field was blank in my 1099-R so I can't enter it into the Turbo Tax program. Turbo Tax accepted that initially and everything was fine until it was time to file. I even paid for e-filing my state return. The program is so rigid that it will not allow the users to e-file their state return if their federal return is not e-filed. So I ended up having to file by mail for both the federal and state tax return. If this is a show stopper of a problem why didn't turbo tax flag it at the review for the federal tax return? It would have given me more time to react. Perhaps contact the outfit who issue the 1099-R and ask them to amend the problem and issue an amended 1099-R. We did search for answers online via google and found the recommended work around by Turbo Tax is to ignore and proceed. Although the inconsistent handling of this issue was aggravating, Turbo Tax did the other parts well. I will still consider using it in the future but I can't give it a higher rating as I would normally have.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbotax is awesome It's really helpful once you have the electronic w2 form
Date published: 2021-04-10
Rated 5 out of 5 by from fast and convenient Easy format. Asked all the right questions. Made me feel good about my tax situation, and confident about my return.
Date published: 2021-04-10
Rated 5 out of 5 by from I like the website It was super easy to use. love the website!!!!!!!!
Date published: 2021-04-10
Rated 4 out of 5 by from Turbotax is ok Would have been better if it was actually free to file, that being said, the service was straightforward and simple for the most part.
Date published: 2021-04-10
Rated 5 out of 5 by from Outstanding! I feel empowered over something that terrified me... TAXES!
Date published: 2021-04-10
Rated 5 out of 5 by from fairly easy to do, finially got it done help make it easy for me to do my own taxes with out having to pay someone else to do it.
Date published: 2021-04-10
Rated 5 out of 5 by from turbo tax turbo tax is helpfull and excellent software, I will recommend to my friends
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3767
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the New Way i was about to file my 2020 & 2019 w2's together and i just felt like i needed a expert a guy name robert got right on and help get my taxes together and he stayed live with me until i was ready to file!! awesome customer service robert thank you so much!!
Date published: 2021-04-10
Rated 5 out of 5 by from Only Tax software I use I purchase this software every year and have never had any problems installing or using it!
Date published: 2021-04-10
Rated 3 out of 5 by from Not as good as before A payer state/payer's ID in the 1099-R prevented me from e-filing my return? The field was blank in my 1099-R so I can't enter it into the Turbo Tax program. Turbo Tax accepted that initially and everything was fine until it was time to file. I even paid for e-filing my state return. The program is so rigid that it will not allow the users to e-file their state return if their federal return is not e-filed. So I ended up having to file by mail for both the federal and state tax return. If this is a show stopper of a problem why didn't turbo tax flag it at the review for the federal tax return? It would have given me more time to react. Perhaps contact the outfit who issue the 1099-R and ask them to amend the problem and issue an amended 1099-R. We did search for answers online via google and found the recommended work around by Turbo Tax is to ignore and proceed. Although the inconsistent handling of this issue was aggravating, Turbo Tax did the other parts well. I will still consider using it in the future but I can't give it a higher rating as I would normally have.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbotax is awesome It's really helpful once you have the electronic w2 form
Date published: 2021-04-10
Rated 5 out of 5 by from fast and convenient Easy format. Asked all the right questions. Made me feel good about my tax situation, and confident about my return.
Date published: 2021-04-10
Rated 5 out of 5 by from I like the website It was super easy to use. love the website!!!!!!!!
Date published: 2021-04-10
Rated 4 out of 5 by from Turbotax is ok Would have been better if it was actually free to file, that being said, the service was straightforward and simple for the most part.
Date published: 2021-04-10
Rated 5 out of 5 by from Outstanding! I feel empowered over something that terrified me... TAXES!
Date published: 2021-04-10
Rated 5 out of 5 by from fairly easy to do, finially got it done help make it easy for me to do my own taxes with out having to pay someone else to do it.
Date published: 2021-04-10
Rated 5 out of 5 by from turbo tax turbo tax is helpfull and excellent software, I will recommend to my friends
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3767