TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo Tax was very helpful Very professional and comprehensive. It covered all the aspects of my tax reporting needs with detailed assistance.
Date published: 2022-03-21
Rated 5 out of 5 by from Very easy execution Got more money then HR Block by revealing a credit I was due
Date published: 2022-03-21
Rated 4 out of 5 by from Thorough But Easy Better than mailing but don't like getting hijacked into a review.
Date published: 2022-03-21
Rated 5 out of 5 by from super friendly app es mi 3er año utilizando Turbo Tax y siempre tengo una buena experiencia es una app super facil de usar y si tienes alguna pregunta te ayudan rapidamente.
Date published: 2022-03-21
Rated 5 out of 5 by from Super easy to use Very user friendly and explains in great detail any question you may have with examples provided.
Date published: 2022-03-21
Rated 1 out of 5 by from Most expensive service and it took 2 weeks! It took them over 2 weeks to finally get my returns filed. The first person waited over a week before even sending me a reply about what the "expert" needed. Then they suddenly dropped me without warning so I had to go through the whole process again of uploading my documents. They assigned me a new person who took another week to get things done. I understand they are "busy" but this is their most expensive service. I would expect things to be done quickly and properly for so much money. And they didn't have enough information to tell me how much my return will be. So much for being an "expert". I will be looking for another tax service next year.
Date published: 2022-03-21
Rated 5 out of 5 by from Good Experience Easy to understand, and the tax experts really make things easy. Even for an idiot like me.
Date published: 2022-03-21
Rated 3 out of 5 by from Some very confusing information on Turbo tax I think I purchased services that I don't need. That information was really confusing!
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo tax rocks!!!! They were very nice and helpful. Shay was great! I will use them always!
Date published: 2022-03-21
Rated 3 out of 5 by from Turbo tax is a necessary evil The additional charges just to input additional forms to figure out the standard deduction is frustrating. Linking electronic forms doesn't work very well. the auto population of fields had at an at least 35% error rate this year
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 3764
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax was very helpful Very professional and comprehensive. It covered all the aspects of my tax reporting needs with detailed assistance.
Date published: 2022-03-21
Rated 5 out of 5 by from Very easy execution Got more money then HR Block by revealing a credit I was due
Date published: 2022-03-21
Rated 4 out of 5 by from Thorough But Easy Better than mailing but don't like getting hijacked into a review.
Date published: 2022-03-21
Rated 5 out of 5 by from super friendly app es mi 3er año utilizando Turbo Tax y siempre tengo una buena experiencia es una app super facil de usar y si tienes alguna pregunta te ayudan rapidamente.
Date published: 2022-03-21
Rated 5 out of 5 by from Super easy to use Very user friendly and explains in great detail any question you may have with examples provided.
Date published: 2022-03-21
Rated 1 out of 5 by from Most expensive service and it took 2 weeks! It took them over 2 weeks to finally get my returns filed. The first person waited over a week before even sending me a reply about what the "expert" needed. Then they suddenly dropped me without warning so I had to go through the whole process again of uploading my documents. They assigned me a new person who took another week to get things done. I understand they are "busy" but this is their most expensive service. I would expect things to be done quickly and properly for so much money. And they didn't have enough information to tell me how much my return will be. So much for being an "expert". I will be looking for another tax service next year.
Date published: 2022-03-21
Rated 5 out of 5 by from Good Experience Easy to understand, and the tax experts really make things easy. Even for an idiot like me.
Date published: 2022-03-21
Rated 3 out of 5 by from Some very confusing information on Turbo tax I think I purchased services that I don't need. That information was really confusing!
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo tax rocks!!!! They were very nice and helpful. Shay was great! I will use them always!
Date published: 2022-03-21
Rated 3 out of 5 by from Turbo tax is a necessary evil The additional charges just to input additional forms to figure out the standard deduction is frustrating. Linking electronic forms doesn't work very well. the auto population of fields had at an at least 35% error rate this year
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 3764