TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Not What I Hoped For After I purchased this in January or early February I started working on my return and had a lot of trouble getting accurate return. I tried multiple time and came up with something different every time. I even tried a number of different tax software programs but they were even worse. I finally finished a good return that I submitted to the IRS today. Been working on it all week. I have not had this much trouble with Turbo Tax before and hope this is the last time I do.
Date published: 2022-03-25
Rated 5 out of 5 by from Always a good deal with turbo tax I never have any problems with Turbo tax, year after year it is always up to date and easy to use. Never disappointed with the product.
Date published: 2022-03-25
Rated 5 out of 5 by from taxes and investments It was very easy to upload investment documents, this was my first year with stocks and crypto and turbo tax made this new experience painless.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is amazing It’s easy and I enjoy working with the people who help file my taxes.
Date published: 2022-03-25
Rated 5 out of 5 by from TURBO TAX IS EXELLENT it was a rough start, but it got better as I went along. I will certainly use turbo tax again next year. I got stuck and called for help and spoke with a representative who helped me proceed to the end of the process. I will tell all my friends about how great your products are and how helpful these programs are for someone who is not a professional.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax 2021 Great product, request minor changes. One of my returns is for a relative with zero income > Turbotx pops up message to remind user cannot E-File that return. Then a minute later TurboTax pushing using E-File. I set refund amount to roll into next year, changed my mind, then had to open form 1040 to change amount. See you next year!.
Date published: 2022-03-25
Rated 5 out of 5 by from Love using Turbo Tax I use Turbo tax every year, and every year I use Turbo Tax, I don't remember how long I have used Turbo Tax, the end
Date published: 2022-03-25
Rated 3 out of 5 by from James A Davies I have been using Turbotax for eight years and found this year to be user unfriendly. The directions were difficult to follow.
Date published: 2022-03-25
Rated 5 out of 5 by from Excellent! Easy to use and I like the push buttons and the live help.
Date published: 2022-03-25
Rated 5 out of 5 by from Excellent Customer Service Was pleased with personal service that we received from Ann. Communication was great and she kept us updated along the way. Will be using again next year!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 3761
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not What I Hoped For After I purchased this in January or early February I started working on my return and had a lot of trouble getting accurate return. I tried multiple time and came up with something different every time. I even tried a number of different tax software programs but they were even worse. I finally finished a good return that I submitted to the IRS today. Been working on it all week. I have not had this much trouble with Turbo Tax before and hope this is the last time I do.
Date published: 2022-03-25
Rated 5 out of 5 by from Always a good deal with turbo tax I never have any problems with Turbo tax, year after year it is always up to date and easy to use. Never disappointed with the product.
Date published: 2022-03-25
Rated 5 out of 5 by from taxes and investments It was very easy to upload investment documents, this was my first year with stocks and crypto and turbo tax made this new experience painless.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is amazing It’s easy and I enjoy working with the people who help file my taxes.
Date published: 2022-03-25
Rated 5 out of 5 by from TURBO TAX IS EXELLENT it was a rough start, but it got better as I went along. I will certainly use turbo tax again next year. I got stuck and called for help and spoke with a representative who helped me proceed to the end of the process. I will tell all my friends about how great your products are and how helpful these programs are for someone who is not a professional.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax 2021 Great product, request minor changes. One of my returns is for a relative with zero income > Turbotx pops up message to remind user cannot E-File that return. Then a minute later TurboTax pushing using E-File. I set refund amount to roll into next year, changed my mind, then had to open form 1040 to change amount. See you next year!.
Date published: 2022-03-25
Rated 5 out of 5 by from Love using Turbo Tax I use Turbo tax every year, and every year I use Turbo Tax, I don't remember how long I have used Turbo Tax, the end
Date published: 2022-03-25
Rated 3 out of 5 by from James A Davies I have been using Turbotax for eight years and found this year to be user unfriendly. The directions were difficult to follow.
Date published: 2022-03-25
Rated 5 out of 5 by from Excellent! Easy to use and I like the push buttons and the live help.
Date published: 2022-03-25
Rated 5 out of 5 by from Excellent Customer Service Was pleased with personal service that we received from Ann. Communication was great and she kept us updated along the way. Will be using again next year!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 3761