TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Had problems with TT this year. TT would not carrying forward last years information, so I had to work from my last years printed copy.
Date published: 2021-06-13
Rated 4 out of 5 by from Great but glitchy For reasons unknown it 1) Asked me if I was ready to report my farm income-of which I have none 2) tried to give me an earned income credit-I found it was changing 'none of the above' to 'military on out of the country'. I fixed it but when going through again checking for correct it did it again without my entering the EIC section.
Date published: 2021-06-13
Rated 4 out of 5 by from GO TURBO TAX So far, I haven’t been able to efile. If I could, I would rate this a 5 star.
Date published: 2021-06-13
Rated 5 out of 5 by from Great Service The filing process was easy to follow and effective.
Date published: 2021-06-13
Rated 5 out of 5 by from TurboTax is great TT really makes the hard work of doing taxes easier. The biggest problem is gathering all the information needed. The only glitch I can find is dealing with K-1 forms, but I think the problem may be more the LLC that use them than TT.
Date published: 2021-06-13
Rated 3 out of 5 by from Turbotax Works My filing was quick and very easy. I found the software very helpful.
Date published: 2021-06-13
Rated 5 out of 5 by from Turbo Tax was a Great Help Exactly what I needed. I wish I had done it sooner!
Date published: 2021-06-13
Rated 3 out of 5 by from Turbo Tax makes changes without advising i Turbo tax is so so. I noticed that my refund for federal taxes went down serveral times without advising me why or my adding anything that would make such a change. Fed refund went from over seven hundred to minus 140 in several steps that were not rhe result of my entering new data. Also, I efiled my fed tax earliler amd when I went to file the state tax, turbo tax wanted me to file me fed tax again. Worked around it and am now trying to tile state tax. This form intruded.
Date published: 2021-06-13
Rated 5 out of 5 by from Turbo tax helped me Like any other financial twit... Sometimes the explanation is not in laymen's terms
Date published: 2021-06-13
Rated 2 out of 5 by from Turbo tax is still a very clunky tool Turbo tax is oaky. They still are pushing services to other levels all the time. It is not intuitive. The help options are terrible. I am not thrilled with the tool and with there was better options out there but it seems like the best for now.
Date published: 2021-06-13
All TurboTax® Offerings Reviews - Page 377
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Had problems with TT this year. TT would not carrying forward last years information, so I had to work from my last years printed copy.
Date published: 2021-06-13
Rated 4 out of 5 by from Great but glitchy For reasons unknown it 1) Asked me if I was ready to report my farm income-of which I have none 2) tried to give me an earned income credit-I found it was changing 'none of the above' to 'military on out of the country'. I fixed it but when going through again checking for correct it did it again without my entering the EIC section.
Date published: 2021-06-13
Rated 4 out of 5 by from GO TURBO TAX So far, I haven’t been able to efile. If I could, I would rate this a 5 star.
Date published: 2021-06-13
Rated 5 out of 5 by from Great Service The filing process was easy to follow and effective.
Date published: 2021-06-13
Rated 5 out of 5 by from TurboTax is great TT really makes the hard work of doing taxes easier. The biggest problem is gathering all the information needed. The only glitch I can find is dealing with K-1 forms, but I think the problem may be more the LLC that use them than TT.
Date published: 2021-06-13
Rated 3 out of 5 by from Turbotax Works My filing was quick and very easy. I found the software very helpful.
Date published: 2021-06-13
Rated 5 out of 5 by from Turbo Tax was a Great Help Exactly what I needed. I wish I had done it sooner!
Date published: 2021-06-13
Rated 3 out of 5 by from Turbo Tax makes changes without advising i Turbo tax is so so. I noticed that my refund for federal taxes went down serveral times without advising me why or my adding anything that would make such a change. Fed refund went from over seven hundred to minus 140 in several steps that were not rhe result of my entering new data. Also, I efiled my fed tax earliler amd when I went to file the state tax, turbo tax wanted me to file me fed tax again. Worked around it and am now trying to tile state tax. This form intruded.
Date published: 2021-06-13
Rated 5 out of 5 by from Turbo tax helped me Like any other financial twit... Sometimes the explanation is not in laymen's terms
Date published: 2021-06-13
Rated 2 out of 5 by from Turbo tax is still a very clunky tool Turbo tax is oaky. They still are pushing services to other levels all the time. It is not intuitive. The help options are terrible. I am not thrilled with the tool and with there was better options out there but it seems like the best for now.
Date published: 2021-06-13
All TurboTax® Offerings Reviews - Page 377