TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Awesome! Very easy to use! I will definitely use this next year.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is Awesome! Always a great experience. I love this product. It saves me so much time and keeps me organized.
Date published: 2021-05-18
Rated 4 out of 5 by from TurboTax is asking ME???!!! TurboTax steps you through the federal return pretty well, asking questions to determine what situations apply. However there are quite a few places on the Massachusetts return where it asks the user if there are any adjustments needed to the federal numbers due to federal/Massachusetts differences. In some cases it gives a few examples of why differences may occur, or it may say "this is not common". But it doesn't give enough info for me (or for 95% of users, I strongly suspect) to determine if adjustments are necessary - you need to know by some other means. Since TurboTax says they are not common, I cross my fingers and go with no adjustments... which shouldn't be necessary. Given the cost of the product and how long it has been in production you'd think Intuit could build whatever decision tree is necessary to provide a definitive answer. For every state!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax makes it easy to file Easy to use with helpful hints along the way. Can start & stop as often as needed.
Date published: 2021-05-18
Rated 2 out of 5 by from Please make imported tax returns easier to use I started a review before finding out that importing the previous year's return is easier to use. I wish it was possible to add it to a pre-existing return instead of starting a brand new return.
Date published: 2021-05-18
Rated 5 out of 5 by from Very Simple and easy to use Its really easy for anyone to use this and file taxes. It has all the help documents topic that i could think about. Have been using for last 7 years and plan to use it for always.
Date published: 2021-05-18
Rated 3 out of 5 by from This has become difficult This use to be an easy process but not any more. This will probably be the last time I use Turbo Tax.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax best Awesome and easy to get through I'm so happy this app exists
Date published: 2021-05-18
Rated 5 out of 5 by from Difficult Wish I could have claimed my mom, brother and son as a dependent This was extremely difficult, took my husband multiple days, barely made the deadline.
Date published: 2021-05-18
Rated 5 out of 5 by from awsome very easy to do will be filing in the future and t
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 377
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome! Very easy to use! I will definitely use this next year.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is Awesome! Always a great experience. I love this product. It saves me so much time and keeps me organized.
Date published: 2021-05-18
Rated 4 out of 5 by from TurboTax is asking ME???!!! TurboTax steps you through the federal return pretty well, asking questions to determine what situations apply. However there are quite a few places on the Massachusetts return where it asks the user if there are any adjustments needed to the federal numbers due to federal/Massachusetts differences. In some cases it gives a few examples of why differences may occur, or it may say "this is not common". But it doesn't give enough info for me (or for 95% of users, I strongly suspect) to determine if adjustments are necessary - you need to know by some other means. Since TurboTax says they are not common, I cross my fingers and go with no adjustments... which shouldn't be necessary. Given the cost of the product and how long it has been in production you'd think Intuit could build whatever decision tree is necessary to provide a definitive answer. For every state!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax makes it easy to file Easy to use with helpful hints along the way. Can start & stop as often as needed.
Date published: 2021-05-18
Rated 2 out of 5 by from Please make imported tax returns easier to use I started a review before finding out that importing the previous year's return is easier to use. I wish it was possible to add it to a pre-existing return instead of starting a brand new return.
Date published: 2021-05-18
Rated 5 out of 5 by from Very Simple and easy to use Its really easy for anyone to use this and file taxes. It has all the help documents topic that i could think about. Have been using for last 7 years and plan to use it for always.
Date published: 2021-05-18
Rated 3 out of 5 by from This has become difficult This use to be an easy process but not any more. This will probably be the last time I use Turbo Tax.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax best Awesome and easy to get through I'm so happy this app exists
Date published: 2021-05-18
Rated 5 out of 5 by from Difficult Wish I could have claimed my mom, brother and son as a dependent This was extremely difficult, took my husband multiple days, barely made the deadline.
Date published: 2021-05-18
Rated 5 out of 5 by from awsome very easy to do will be filing in the future and t
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 377