TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281572 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great Job Turbotax made the process easy, and they explained it very well.
Date published: 2021-04-12
Rated 5 out of 5 by from LOVE it! Easy and super sufficient! This is our 7th year using Turbo Tax!
Date published: 2021-04-12
Rated 1 out of 5 by from Not good Charged me extra for no reason then still had to pay 15000
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is Free for free,free & Amazing also! Turbo Tax was very helpful.easy to do & answered all of my questions.
Date published: 2021-04-12
Rated 5 out of 5 by from my 8th year in a row - still love it Great system, easy tutorials and intelligent interface.
Date published: 2021-04-12
Rated 2 out of 5 by from 2020 Business - Could Not E-file. ANNOYING!!! Preparing the 1041 and 541 for the Trust Returns was fine. However, the program COMPLETELY FAILED when it came time to E-file the Federal 1041 Return. I tried everything possible to make it work, and the only result was intense frustration. So, I had to dial the clock back to the Flintstones era to print and mail the return. It seems moronic that a program allows one to prepare the Returns electronically, but is so dysfunctional at filing the Return electronically. C'mon Turbo Tax ... sort it out!!!
Date published: 2021-04-12
Rated 5 out of 5 by from I do love turbo, its such a nice thing to have!! i love turbo its so easy to use and nice to have around all year. I just love love looove turbotax. Makes life so much easier!!!
Date published: 2021-04-12
Rated 2 out of 5 by from Major bug for 2020 This year's software featured a bug that would have made it useless if I hadn't found a solution online. Certain windows, including the activation window, either hang or can't be accessed unless you change the resolution of the display. I don't understand why Intuit hasn't done anything to alert customers to this problem or to offer a fix. Otherwise the software was pretty good.
Date published: 2021-04-12
Rated 5 out of 5 by from Enjoyable experience Enjoyed my first time. All of the "helps" make a big difference. Very intuitive.
Date published: 2021-04-12
Rated 3 out of 5 by from No longer worth the price I've used TurboTax for years to handle relatively simple taxes. I enjoy the convenience and its simplicity. That said, it's no longer the value it once was and I don't feel what I get is worth the cost.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3755
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Job Turbotax made the process easy, and they explained it very well.
Date published: 2021-04-12
Rated 5 out of 5 by from LOVE it! Easy and super sufficient! This is our 7th year using Turbo Tax!
Date published: 2021-04-12
Rated 1 out of 5 by from Not good Charged me extra for no reason then still had to pay 15000
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is Free for free,free & Amazing also! Turbo Tax was very helpful.easy to do & answered all of my questions.
Date published: 2021-04-12
Rated 5 out of 5 by from my 8th year in a row - still love it Great system, easy tutorials and intelligent interface.
Date published: 2021-04-12
Rated 2 out of 5 by from 2020 Business - Could Not E-file. ANNOYING!!! Preparing the 1041 and 541 for the Trust Returns was fine. However, the program COMPLETELY FAILED when it came time to E-file the Federal 1041 Return. I tried everything possible to make it work, and the only result was intense frustration. So, I had to dial the clock back to the Flintstones era to print and mail the return. It seems moronic that a program allows one to prepare the Returns electronically, but is so dysfunctional at filing the Return electronically. C'mon Turbo Tax ... sort it out!!!
Date published: 2021-04-12
Rated 5 out of 5 by from I do love turbo, its such a nice thing to have!! i love turbo its so easy to use and nice to have around all year. I just love love looove turbotax. Makes life so much easier!!!
Date published: 2021-04-12
Rated 2 out of 5 by from Major bug for 2020 This year's software featured a bug that would have made it useless if I hadn't found a solution online. Certain windows, including the activation window, either hang or can't be accessed unless you change the resolution of the display. I don't understand why Intuit hasn't done anything to alert customers to this problem or to offer a fix. Otherwise the software was pretty good.
Date published: 2021-04-12
Rated 5 out of 5 by from Enjoyable experience Enjoyed my first time. All of the "helps" make a big difference. Very intuitive.
Date published: 2021-04-12
Rated 3 out of 5 by from No longer worth the price I've used TurboTax for years to handle relatively simple taxes. I enjoy the convenience and its simplicity. That said, it's no longer the value it once was and I don't feel what I get is worth the cost.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3755