TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 3 out of 5 by
Whydoyouneedit66 from
You keep adding charges
Started out $29 for TurboTax, ended up being $59. Just for an EZ filing.
Date published: 2023-04-09
Rated 5 out of 5 by
Mulberry Lane from
My experience
They walked me through my rejection from form 8862.
Date published: 2023-04-09
Rated 1 out of 5 by
null from
Same problems every year
I use TurboTax as a creature of habit -- but not because I love the software. There is a new curveball every year for users, and the regular updates that push and impact my ability to use the software are annoying at best. Lots of hidden fees and expect your data to be sold widely. Not the software it once was and expect I'll be building up new habits elsewhere.
Date published: 2023-04-09
Rated 3 out of 5 by
Taxwary from
Trust Tax Filing Experience
The TurboTax Business tool was a bit more of a channenge than using the personal income tax tool. I was also disappointed that my state filing was not available in the tool despite advertizing that this tool covers both federal and state filings.
Date published: 2023-04-09
Rated 5 out of 5 by
BobM1948 from
Turbo Tax - Great Again
I compared my Turbo Tax return with a friend who is a CPA. Spot on, well done and thank you.
Date published: 2023-04-09
Rated 3 out of 5 by
ASDFGGHHJJJK from
This version was very confusng for me
This years experience was not favorable, I bought a program from the store for a $100, last year and all I had to do is enter the code on the back of the card and I was good to go no problems. This year they couldn't veriify my information, and I had to go through an answering group to get my information verified and then I was charges another $200 to file and took me several hours to complete. NOT HAPPY NOT HAPPY
Date published: 2023-04-09
Rated 5 out of 5 by
heysachinkumar from
Excellent Journey for tax filing with turbo tax
Everything was perfect. Excellent Journey for tax filing with turbo tax Thanks
Date published: 2023-04-09
Rated 5 out of 5 by
kmbarone78 from
Turbo tax is awesome!!
Easy to file, fast, convenient. Plus benefit of on-line tax experts.
Date published: 2023-04-09
Rated 3 out of 5 by
LarryInBrookline from
Nightmarish Infinite Loop Problems
Ironically, the old CD-based app was a tour de force of terrific programming. Loved it. By definition, any web-based app has to be more linear in action and this can lead to frustrating loops. I have a state pension that is exempted from state tax. TT wouldn't let me e-file the return and I could not get out of the loop in order to file-by-mail. There were several other unclear points in the app.
Date published: 2023-04-09
Rated 5 out of 5 by
DannyBoy1960 from
BEST IN CLASS!!!
There are other tax software programs available that cost less, but Turbo Tax is the absolute BEST tax program available. I've used TT for over 20 years and I've never had an issue.
All TurboTax® Offerings Reviews - Page 3754
Date published: 2023-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Whydoyouneedit66 from
You keep adding charges
Started out $29 for TurboTax, ended up being $59. Just for an EZ filing.
Date published: 2023-04-09
Rated 5 out of 5 by
Mulberry Lane from
My experience
They walked me through my rejection from form 8862.
Date published: 2023-04-09
Rated 1 out of 5 by
null from
Same problems every year
I use TurboTax as a creature of habit -- but not because I love the software. There is a new curveball every year for users, and the regular updates that push and impact my ability to use the software are annoying at best. Lots of hidden fees and expect your data to be sold widely. Not the software it once was and expect I'll be building up new habits elsewhere.
Date published: 2023-04-09
Rated 3 out of 5 by
Taxwary from
Trust Tax Filing Experience
The TurboTax Business tool was a bit more of a channenge than using the personal income tax tool. I was also disappointed that my state filing was not available in the tool despite advertizing that this tool covers both federal and state filings.
Date published: 2023-04-09
Rated 5 out of 5 by
BobM1948 from
Turbo Tax - Great Again
I compared my Turbo Tax return with a friend who is a CPA. Spot on, well done and thank you.
Date published: 2023-04-09
Rated 3 out of 5 by
ASDFGGHHJJJK from
This version was very confusng for me
This years experience was not favorable, I bought a program from the store for a $100, last year and all I had to do is enter the code on the back of the card and I was good to go no problems. This year they couldn't veriify my information, and I had to go through an answering group to get my information verified and then I was charges another $200 to file and took me several hours to complete. NOT HAPPY NOT HAPPY
Date published: 2023-04-09
Rated 5 out of 5 by
heysachinkumar from
Excellent Journey for tax filing with turbo tax
Everything was perfect. Excellent Journey for tax filing with turbo tax Thanks
Date published: 2023-04-09
Rated 5 out of 5 by
kmbarone78 from
Turbo tax is awesome!!
Easy to file, fast, convenient. Plus benefit of on-line tax experts.
Date published: 2023-04-09
Rated 3 out of 5 by
LarryInBrookline from
Nightmarish Infinite Loop Problems
Ironically, the old CD-based app was a tour de force of terrific programming. Loved it. By definition, any web-based app has to be more linear in action and this can lead to frustrating loops. I have a state pension that is exempted from state tax. TT wouldn't let me e-file the return and I could not get out of the loop in order to file-by-mail. There were several other unclear points in the app.
Date published: 2023-04-09
Rated 5 out of 5 by
DannyBoy1960 from
BEST IN CLASS!!!
There are other tax software programs available that cost less, but Turbo Tax is the absolute BEST tax program available. I've used TT for over 20 years and I've never had an issue.
All TurboTax® Offerings Reviews - Page 3754
Date published: 2023-04-09