TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Expensive, clunky, and untrustworthy To be honest, I use turbo tax because I think it would be more difficult to switch. If I hadn't started using turbo tax a few years ago I certainly wouldn't start now. I have multi-state income every year and the first year I did my taxes with TurboTax they tried to tell me I owed money to a state for out-of-state income. I don't have any faith in the product or in their staff at all and nor do I have confidence in the process. I had originally rated it as fair but changed it to poor after reflecting.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax is AWESOME!!!! Highly recommended!!!! TurboTax was amazing!!!! It walked me through everything step by step and provided all the info I needed!!!! Any questions I had were immediately answered!!!!
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax is easy Easy to use. Have been using it for many years now.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax is excellent My experience with TurboTax was that it was quick and easy. They were able to break down everything and answer any questions I had.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax Deluxe 2020 We were unable to open the WIN/MAC CD-ROM despite several attempts. We did not try to open it until April, after receiving CD in November. However, we had no difficulty in installing the program by downloading. After that, everything worked smoothly.
Date published: 2021-04-10
Rated 5 out of 5 by from excellent customer service assistance Adilia was very polite, kind, and helpfull. I definately recomment turbo tax.
Date published: 2021-04-10
Rated 5 out of 5 by from Helpful and easy Helped a lot with multiple states that i earned money
Date published: 2021-04-10
Rated 5 out of 5 by from Fast, Easy, Accurate, Cost Effective I spent years handling our families taxes by hand, this is so much easier and faster.
Date published: 2021-04-10
Rated 5 out of 5 by from Love Turbo Tax Turbo tax is thorough and yet easy to use in doing one's taxes.
Date published: 2021-04-10
Rated 5 out of 5 by from Love it First time using Turbo thank you so much !!!!!!!!!
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3752
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Expensive, clunky, and untrustworthy To be honest, I use turbo tax because I think it would be more difficult to switch. If I hadn't started using turbo tax a few years ago I certainly wouldn't start now. I have multi-state income every year and the first year I did my taxes with TurboTax they tried to tell me I owed money to a state for out-of-state income. I don't have any faith in the product or in their staff at all and nor do I have confidence in the process. I had originally rated it as fair but changed it to poor after reflecting.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax is AWESOME!!!! Highly recommended!!!! TurboTax was amazing!!!! It walked me through everything step by step and provided all the info I needed!!!! Any questions I had were immediately answered!!!!
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax is easy Easy to use. Have been using it for many years now.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax is excellent My experience with TurboTax was that it was quick and easy. They were able to break down everything and answer any questions I had.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax Deluxe 2020 We were unable to open the WIN/MAC CD-ROM despite several attempts. We did not try to open it until April, after receiving CD in November. However, we had no difficulty in installing the program by downloading. After that, everything worked smoothly.
Date published: 2021-04-10
Rated 5 out of 5 by from excellent customer service assistance Adilia was very polite, kind, and helpfull. I definately recomment turbo tax.
Date published: 2021-04-10
Rated 5 out of 5 by from Helpful and easy Helped a lot with multiple states that i earned money
Date published: 2021-04-10
Rated 5 out of 5 by from Fast, Easy, Accurate, Cost Effective I spent years handling our families taxes by hand, this is so much easier and faster.
Date published: 2021-04-10
Rated 5 out of 5 by from Love Turbo Tax Turbo tax is thorough and yet easy to use in doing one's taxes.
Date published: 2021-04-10
Rated 5 out of 5 by from Love it First time using Turbo thank you so much !!!!!!!!!
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3752