TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy, Easy, Easy! All steps were easy to follow, and easy to go back to. I like EASY.
Date published: 2021-06-15
Rated 1 out of 5 by from TurboTax is a scam. I was made to pay $60 to upgrade to the Deluxe version because I "have an HSA account." I did not contribute to my HSA account at all in 2020 because I got a new job with new health insurance plan that did not include an HSA account or any contributions to an HSA. Once I paid the $60 I did not even have to fill anything out for an HSA. I just paid $60 for NOTHING.
Date published: 2021-06-15
Rated 5 out of 5 by from Love TurboTax first time doing my taxes myself. TurboTax makes everything easy
Date published: 2021-06-15
Rated 5 out of 5 by from TURBO TAX EASY HAVE BEEN USING TURBO TAX FOR 4 YEARS NOW. NEVER HAD ANY PROBLEMS.
Date published: 2021-06-15
Rated 5 out of 5 by from TurboTax is truly a partner I have been using TurboTax for the past 10 years for my taxes as a US citizen resident outside the US. TurboTax has been a partner in keeping me updated of tax developments, makes complex tax situations simple through its tax forms and makes the filing process a pleasant process.
Date published: 2021-06-15
Rated 2 out of 5 by from Frustrating Used to appreciate Turbo Tax, but it seems to be getting less user friendly and confusing
Date published: 2021-06-15
Rated 5 out of 5 by from TurboTax is a great place to do your income tax I use TurboTax every year when I do my income tax.
Date published: 2021-06-15
Rated 4 out of 5 by from I thought Turbo Tax covered the issues very well. Turbo Tax has much detail and depth on the issues.
Date published: 2021-06-15
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is Great and easy to use! Have been using for the first time.
Date published: 2021-06-15
Rated 5 out of 5 by from Very Prompt and Kind Experts The experts who can help to answer the tax questions are very prompt and friendly. I felt comfortable asking for help. Do watch, however, because it does cost money to ask for help, but overall, it's worth it. :)
Date published: 2021-06-15
All TurboTax® Offerings Reviews - Page 376
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy, Easy, Easy! All steps were easy to follow, and easy to go back to. I like EASY.
Date published: 2021-06-15
Rated 1 out of 5 by from TurboTax is a scam. I was made to pay $60 to upgrade to the Deluxe version because I "have an HSA account." I did not contribute to my HSA account at all in 2020 because I got a new job with new health insurance plan that did not include an HSA account or any contributions to an HSA. Once I paid the $60 I did not even have to fill anything out for an HSA. I just paid $60 for NOTHING.
Date published: 2021-06-15
Rated 5 out of 5 by from Love TurboTax first time doing my taxes myself. TurboTax makes everything easy
Date published: 2021-06-15
Rated 5 out of 5 by from TURBO TAX EASY HAVE BEEN USING TURBO TAX FOR 4 YEARS NOW. NEVER HAD ANY PROBLEMS.
Date published: 2021-06-15
Rated 5 out of 5 by from TurboTax is truly a partner I have been using TurboTax for the past 10 years for my taxes as a US citizen resident outside the US. TurboTax has been a partner in keeping me updated of tax developments, makes complex tax situations simple through its tax forms and makes the filing process a pleasant process.
Date published: 2021-06-15
Rated 2 out of 5 by from Frustrating Used to appreciate Turbo Tax, but it seems to be getting less user friendly and confusing
Date published: 2021-06-15
Rated 5 out of 5 by from TurboTax is a great place to do your income tax I use TurboTax every year when I do my income tax.
Date published: 2021-06-15
Rated 4 out of 5 by from I thought Turbo Tax covered the issues very well. Turbo Tax has much detail and depth on the issues.
Date published: 2021-06-15
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is Great and easy to use! Have been using for the first time.
Date published: 2021-06-15
Rated 5 out of 5 by from Very Prompt and Kind Experts The experts who can help to answer the tax questions are very prompt and friendly. I felt comfortable asking for help. Do watch, however, because it does cost money to ask for help, but overall, it's worth it. :)
Date published: 2021-06-15
All TurboTax® Offerings Reviews - Page 376