TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 4 out of 5 by from Execellent product but it can be better Most of the work is easy and straight forward. I have few suggestions that Turbo tax should address. The first is the SEP IRA for self employed workers. The SEP IRA is hard to find and should be in the same folder of traditional and Roth IRA. The second comment is about the limit contribution. It says is 25% of the taxable income and then I added in 2023 additional contribution to match 23% of contribution and when I change in Turbo tax the value of my contribution, the software tells me I passed the limit and shows another calculation which is not 25%. Why turbo tax did not warn the costumer before about the limit, only after you make the contribution. This is really bad and does not match with the quality of the program.
Date published: 2023-04-09
Rated 3 out of 5 by from Using Turbo Tax for Years I appreciate how fast the process is. I do like Turbo Tax, but this last time filing with them was a little bit frustrated by the high cost and inability to remove some premium items prior to paying.. I ended up paying $300 on top of what I still owed for Federal... a bit disappointing as I know I can get taxes done for much cheaper in person.
Date published: 2023-04-09
Rated 5 out of 5 by from Such a fast experience Super fast. Love how everything auto-imports. I do wish that when checking off Sold Stock Option Puts that checking the $0 Basis had a mass check feature instead of checking each one individually. I had 82 expired puts I had to review that took 5-6 clicks each.
Date published: 2023-04-09
Rated 5 out of 5 by from Good work Good good good good good good good good good good good
Date published: 2023-04-09
Rated 5 out of 5 by from Expected stress, got ease Make entering and uploading documents very easy, especially when it comes to crypto
Date published: 2023-04-09
Rated 5 out of 5 by from Great Tax Prep Easy to use. Intuitive. Great step by instructions.
Date published: 2023-04-09
Rated 1 out of 5 by from Not great I'm disappointed in the fact that Turbo Tax forces you to upgrade when you have a very simple return. I didn't want to upgrade, but they forced me to just so they could make more money. My tax return was exactly like the "simple" return they outlined. Very disappointing. Now you won't let me post my review, there's no way every single nickname I've entered is used, ridiculous.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is super easy to to work with I have used Turbo Tax for preparing my Federal Tax Return for the last 16 years and I am very happy with the preparation procedure, assistance offered and results.
Date published: 2023-04-09
Rated 2 out of 5 by from Nothing but trouble this year The person in the phone was kind but the Turbo tax online was a pain. I redid my taxes 5 times. Each time getting a different number. Turbo tax made me go from free version to paid and ending costing me more then we are getting back. I have been using Turbo tax for years. Probably not next year.
Date published: 2023-04-09
Rated 5 out of 5 by from Great experience Turbo tax has been excellent! They found errors and was helpful
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3750
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Execellent product but it can be better Most of the work is easy and straight forward. I have few suggestions that Turbo tax should address. The first is the SEP IRA for self employed workers. The SEP IRA is hard to find and should be in the same folder of traditional and Roth IRA. The second comment is about the limit contribution. It says is 25% of the taxable income and then I added in 2023 additional contribution to match 23% of contribution and when I change in Turbo tax the value of my contribution, the software tells me I passed the limit and shows another calculation which is not 25%. Why turbo tax did not warn the costumer before about the limit, only after you make the contribution. This is really bad and does not match with the quality of the program.
Date published: 2023-04-09
Rated 3 out of 5 by from Using Turbo Tax for Years I appreciate how fast the process is. I do like Turbo Tax, but this last time filing with them was a little bit frustrated by the high cost and inability to remove some premium items prior to paying.. I ended up paying $300 on top of what I still owed for Federal... a bit disappointing as I know I can get taxes done for much cheaper in person.
Date published: 2023-04-09
Rated 5 out of 5 by from Such a fast experience Super fast. Love how everything auto-imports. I do wish that when checking off Sold Stock Option Puts that checking the $0 Basis had a mass check feature instead of checking each one individually. I had 82 expired puts I had to review that took 5-6 clicks each.
Date published: 2023-04-09
Rated 5 out of 5 by from Good work Good good good good good good good good good good good
Date published: 2023-04-09
Rated 5 out of 5 by from Expected stress, got ease Make entering and uploading documents very easy, especially when it comes to crypto
Date published: 2023-04-09
Rated 5 out of 5 by from Great Tax Prep Easy to use. Intuitive. Great step by instructions.
Date published: 2023-04-09
Rated 1 out of 5 by from Not great I'm disappointed in the fact that Turbo Tax forces you to upgrade when you have a very simple return. I didn't want to upgrade, but they forced me to just so they could make more money. My tax return was exactly like the "simple" return they outlined. Very disappointing. Now you won't let me post my review, there's no way every single nickname I've entered is used, ridiculous.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is super easy to to work with I have used Turbo Tax for preparing my Federal Tax Return for the last 16 years and I am very happy with the preparation procedure, assistance offered and results.
Date published: 2023-04-09
Rated 2 out of 5 by from Nothing but trouble this year The person in the phone was kind but the Turbo tax online was a pain. I redid my taxes 5 times. Each time getting a different number. Turbo tax made me go from free version to paid and ending costing me more then we are getting back. I have been using Turbo tax for years. Probably not next year.
Date published: 2023-04-09
Rated 5 out of 5 by from Great experience Turbo tax has been excellent! They found errors and was helpful
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3750