TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from EASY TO USE LOVE THE STEP BY STEP DIRECTION, EASY TO USE QUICK
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is the Best! I have used Turbo Tax several years now and wouldn't use anyone or any other way to file my taxes. I think the best thing is they save all your information from each year to make it easier to file. I've used the live help several times and always get an answer within minutes. Even 5 days before the tax deadline - I waited less than 2 minutes for an answer - that's great customer service!
Date published: 2021-04-12
Rated 5 out of 5 by from Love using TurboTax Online TurboTax online is very easy to use - it guides you through everything you need to do to complete your taxes - and it's free
Date published: 2021-04-12
Rated 5 out of 5 by from LOVE USING TURBO TAX TURBO TAX IS SO EASY AND WALKS MY THROUGH SO MANY OPTIONS AND TAX BREAKS.
Date published: 2021-04-12
Rated 4 out of 5 by from great simple and easy to use, convenient to do from home
Date published: 2021-04-12
Rated 5 out of 5 by from Year after Year I have been using Turbo Tax for more than 15 years and have never had any problems. Trustworthy, dependable, and accurate. A customer for life.
Date published: 2021-04-12
Rated 5 out of 5 by from Great Easy to use and super helpful. I just wish that there was a way to get the free filling option with having non W-2 income and w/a EITC return or if you can still qualify for the free return whenever you decide to pay for your taxes with your refund instead of paying it out of pocket
Date published: 2021-04-12
Rated 4 out of 5 by from Excellent Guidance TurboTax has all the same features the in-person people do. I often wonder how much we really need to know when I'm at the other guys and all they are doing is asking questions prompted by the computer. These are probably all the same questions. And it even comes with a professional CPA review. Now some of the guidance could be better explained. The QBI is confusing, the ESPP is daunting. But for the most part, they help is easy and intuitive.
Date published: 2021-04-12
Rated 5 out of 5 by from Review for TurboTax my only complaint is that I think it is too expensive. $20.00 would be a more reasonable cost.
Date published: 2021-04-12
Rated 5 out of 5 by from Quick, Easy and Affordable We enjoy a quick, easy, and affordable way to file our taxes. It makes tax season stress free.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3747
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY TO USE LOVE THE STEP BY STEP DIRECTION, EASY TO USE QUICK
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is the Best! I have used Turbo Tax several years now and wouldn't use anyone or any other way to file my taxes. I think the best thing is they save all your information from each year to make it easier to file. I've used the live help several times and always get an answer within minutes. Even 5 days before the tax deadline - I waited less than 2 minutes for an answer - that's great customer service!
Date published: 2021-04-12
Rated 5 out of 5 by from Love using TurboTax Online TurboTax online is very easy to use - it guides you through everything you need to do to complete your taxes - and it's free
Date published: 2021-04-12
Rated 5 out of 5 by from LOVE USING TURBO TAX TURBO TAX IS SO EASY AND WALKS MY THROUGH SO MANY OPTIONS AND TAX BREAKS.
Date published: 2021-04-12
Rated 4 out of 5 by from great simple and easy to use, convenient to do from home
Date published: 2021-04-12
Rated 5 out of 5 by from Year after Year I have been using Turbo Tax for more than 15 years and have never had any problems. Trustworthy, dependable, and accurate. A customer for life.
Date published: 2021-04-12
Rated 5 out of 5 by from Great Easy to use and super helpful. I just wish that there was a way to get the free filling option with having non W-2 income and w/a EITC return or if you can still qualify for the free return whenever you decide to pay for your taxes with your refund instead of paying it out of pocket
Date published: 2021-04-12
Rated 4 out of 5 by from Excellent Guidance TurboTax has all the same features the in-person people do. I often wonder how much we really need to know when I'm at the other guys and all they are doing is asking questions prompted by the computer. These are probably all the same questions. And it even comes with a professional CPA review. Now some of the guidance could be better explained. The QBI is confusing, the ESPP is daunting. But for the most part, they help is easy and intuitive.
Date published: 2021-04-12
Rated 5 out of 5 by from Review for TurboTax my only complaint is that I think it is too expensive. $20.00 would be a more reasonable cost.
Date published: 2021-04-12
Rated 5 out of 5 by from Quick, Easy and Affordable We enjoy a quick, easy, and affordable way to file our taxes. It makes tax season stress free.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3747