TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Far inferior to the TurboTax Individual products Fortunately this is the final return for this trust. I've had to fight TurboTax year after year and am very thankful it's over. This is a bare-bones system where you have to enter every transaction manually, UNLESS you pay Intuit to also use Quickbooks, which is overkill for a trust. So...no import, crude data entry, cryptic review messages, poor integration with state programs. So much to dislike...and it's priced HIGHER than much more fully functional individual programs. Skip this one!
Date published: 2021-04-10
Rated 5 out of 5 by from VERY EASY TO USE VERY EASY TO USE ANSWERED ALL APPLICABLE QUESTIONS
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome job Turbo Tax! I enjoyed doing my taxes through Turbo Tax. It was very easy!
Date published: 2021-04-10
Rated 1 out of 5 by from Expensive, clunky, and untrustworthy To be honest, I use turbo tax because I think it would be more difficult to switch. If I hadn't started using turbo tax a few years ago I certainly wouldn't start now. I have multi-state income every year and the first year I did my taxes with TurboTax they tried to tell me I owed money to a state for out-of-state income. I don't have any faith in the product or in their staff at all and nor do I have confidence in the process. I had originally rated it as fair but changed it to poor after reflecting.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax is AWESOME!!!! Highly recommended!!!! TurboTax was amazing!!!! It walked me through everything step by step and provided all the info I needed!!!! Any questions I had were immediately answered!!!!
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax is easy Easy to use. Have been using it for many years now.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax is excellent My experience with TurboTax was that it was quick and easy. They were able to break down everything and answer any questions I had.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax Deluxe 2020 We were unable to open the WIN/MAC CD-ROM despite several attempts. We did not try to open it until April, after receiving CD in November. However, we had no difficulty in installing the program by downloading. After that, everything worked smoothly.
Date published: 2021-04-10
Rated 5 out of 5 by from excellent customer service assistance Adilia was very polite, kind, and helpfull. I definately recomment turbo tax.
Date published: 2021-04-10
Rated 5 out of 5 by from Helpful and easy Helped a lot with multiple states that i earned money
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3740
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Far inferior to the TurboTax Individual products Fortunately this is the final return for this trust. I've had to fight TurboTax year after year and am very thankful it's over. This is a bare-bones system where you have to enter every transaction manually, UNLESS you pay Intuit to also use Quickbooks, which is overkill for a trust. So...no import, crude data entry, cryptic review messages, poor integration with state programs. So much to dislike...and it's priced HIGHER than much more fully functional individual programs. Skip this one!
Date published: 2021-04-10
Rated 5 out of 5 by from VERY EASY TO USE VERY EASY TO USE ANSWERED ALL APPLICABLE QUESTIONS
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome job Turbo Tax! I enjoyed doing my taxes through Turbo Tax. It was very easy!
Date published: 2021-04-10
Rated 1 out of 5 by from Expensive, clunky, and untrustworthy To be honest, I use turbo tax because I think it would be more difficult to switch. If I hadn't started using turbo tax a few years ago I certainly wouldn't start now. I have multi-state income every year and the first year I did my taxes with TurboTax they tried to tell me I owed money to a state for out-of-state income. I don't have any faith in the product or in their staff at all and nor do I have confidence in the process. I had originally rated it as fair but changed it to poor after reflecting.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax is AWESOME!!!! Highly recommended!!!! TurboTax was amazing!!!! It walked me through everything step by step and provided all the info I needed!!!! Any questions I had were immediately answered!!!!
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax is easy Easy to use. Have been using it for many years now.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax is excellent My experience with TurboTax was that it was quick and easy. They were able to break down everything and answer any questions I had.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax Deluxe 2020 We were unable to open the WIN/MAC CD-ROM despite several attempts. We did not try to open it until April, after receiving CD in November. However, we had no difficulty in installing the program by downloading. After that, everything worked smoothly.
Date published: 2021-04-10
Rated 5 out of 5 by from excellent customer service assistance Adilia was very polite, kind, and helpfull. I definately recomment turbo tax.
Date published: 2021-04-10
Rated 5 out of 5 by from Helpful and easy Helped a lot with multiple states that i earned money
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3740