TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Had a problem this year with TurboTax I've used TurboTax for years with no problem. This year when I tried to recover last years taxes from 2019 TurboTax, two complete files were totally missing. I had to start from scratch again. Needless to say, I am not happy. Otherwise, everything worked fine.
Date published: 2021-04-10
Rated 5 out of 5 by from Thank you!! Thank you!! I was stressed out about taxes this year
Date published: 2021-04-10
Rated 5 out of 5 by from Love Turbo tax i like that you can have the help of walking through most of the options versus trying to remember yourself. I like the ease of completing the forms and that they do a complete review
Date published: 2021-04-10
Rated 5 out of 5 by from turbo tax is great filing taxes as a layman senior veteran, turbo tax patiently guided me through everything very successfully
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome!! Turbo tax is user friendly and very easy to use!!!
Date published: 2021-04-10
Rated 5 out of 5 by from turbo tax is the best tax software turbo tax people are great........................................................................................
Date published: 2021-04-10
Rated 5 out of 5 by from CPA that loves using TurboTax I may be certified to do my own taxes, but there's something refreshing about letting TurboTax handle it, so I can breath a little easier and don't stress out when the filing deadline is approaching. I particularly love the help button on every item. It's rare that I don't know why something is calculated the way it is, but when I am confused, the answers are always perfectly concise and helpful.
Date published: 2021-04-10
Rated 5 out of 5 by from easy peasy have been using tt for years, would not consider another. but i must weigh what i do next year, since i do not want to upgrade my o.s. to catalina.
Date published: 2021-04-10
Rated 1 out of 5 by from Messed up everything The platform didn't work for us. We were logged on to the recommended browser with a new computer and received assistance from TurboTax representatives, but for some reason the platform got us caught in multiple loops and then ultimately filed the incorrect information and blended multiple W-2's together. Terrible experience. GO TO AN ACCOUNTANT INSTEAD
Date published: 2021-04-10
Rated 5 out of 5 by from TURBO TAX IS GOOD IT WAS MY FIRST TIME USING TURBO TAX, AND I DONE IT WITH THEIR HELP.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3732
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Had a problem this year with TurboTax I've used TurboTax for years with no problem. This year when I tried to recover last years taxes from 2019 TurboTax, two complete files were totally missing. I had to start from scratch again. Needless to say, I am not happy. Otherwise, everything worked fine.
Date published: 2021-04-10
Rated 5 out of 5 by from Thank you!! Thank you!! I was stressed out about taxes this year
Date published: 2021-04-10
Rated 5 out of 5 by from Love Turbo tax i like that you can have the help of walking through most of the options versus trying to remember yourself. I like the ease of completing the forms and that they do a complete review
Date published: 2021-04-10
Rated 5 out of 5 by from turbo tax is great filing taxes as a layman senior veteran, turbo tax patiently guided me through everything very successfully
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome!! Turbo tax is user friendly and very easy to use!!!
Date published: 2021-04-10
Rated 5 out of 5 by from turbo tax is the best tax software turbo tax people are great........................................................................................
Date published: 2021-04-10
Rated 5 out of 5 by from CPA that loves using TurboTax I may be certified to do my own taxes, but there's something refreshing about letting TurboTax handle it, so I can breath a little easier and don't stress out when the filing deadline is approaching. I particularly love the help button on every item. It's rare that I don't know why something is calculated the way it is, but when I am confused, the answers are always perfectly concise and helpful.
Date published: 2021-04-10
Rated 5 out of 5 by from easy peasy have been using tt for years, would not consider another. but i must weigh what i do next year, since i do not want to upgrade my o.s. to catalina.
Date published: 2021-04-10
Rated 1 out of 5 by from Messed up everything The platform didn't work for us. We were logged on to the recommended browser with a new computer and received assistance from TurboTax representatives, but for some reason the platform got us caught in multiple loops and then ultimately filed the incorrect information and blended multiple W-2's together. Terrible experience. GO TO AN ACCOUNTANT INSTEAD
Date published: 2021-04-10
Rated 5 out of 5 by from TURBO TAX IS GOOD IT WAS MY FIRST TIME USING TURBO TAX, AND I DONE IT WITH THEIR HELP.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3732