TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 1 out of 5 by
betsyrina from
Don't choose a higher priced option; can't go back
I had to start over entirely, because I didn't want to pay the higher priced option that I chose at the beginning.
Date published: 2023-04-09
Rated 5 out of 5 by
SereneM from
Turbo is very helpful.
Turbo Tax is great. I am recommending it to other people.
Date published: 2023-04-09
Rated 1 out of 5 by
null from
Exploitative
They make it as hard as possible for you to leave once you start using it. They lock your documents behind your continued usage. They're constantly trying to trick you into adding another "service" on top of the already ridiculous fee they charge to file.
Date published: 2023-04-09
Rated 5 out of 5 by
texaspunisher92 from
Turbo Tax is AWESOME
Easy to use, and quick to file. Never an issue with the software.
Date published: 2023-04-09
Rated 5 out of 5 by
RPGBN F from
Relieved!
All done in under an hour! Get started on yours before the deadline!
Date published: 2023-04-09
Rated 1 out of 5 by
13nrg from
Turbo tax is evil
turbo tax lobbied against us not doing our taxes and i will never forget that
Date published: 2023-04-09
Rated 5 out of 5 by
Tippy23 from
I have used for years and will keep using
Have used for years and will continue to use from now on
Date published: 2023-04-09
Rated 5 out of 5 by
SJR5959 from
2022 Return
Easy to navigate...especially as a returning client... Forms up loaded easily as well
Date published: 2023-04-09
Rated 4 out of 5 by
Sid V from
Very useful, but needs to provide more selection
I really liked using turbo tax desktop application for Mac. It is intuitive, simple and easy to follow. However, i noticed a couple of areas where it can be improved. 1. Adding more integrations for financial institutions - i tried importing my tax documents from E*Trade, but continued to run into login issues. This was quite frustrating. 2. Add easier integration for importing misc amounts, if 1099-MISC was not issued. I have to enter this manually even though websites like Coinbase (for Crypto investments) generate the report for me. Turbotax should develop features to integrate with websites even for tax numbers where reports are not available.
Date published: 2023-04-09
Rated 5 out of 5 by
Sheri broke in Texas from
Josh with Turbo Tax Chat Help was fabulous!!!
Use the HELP CHAT...Josh with Chat Help was fabulous!!!
All TurboTax® Offerings Reviews - Page 3726
Date published: 2023-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
betsyrina from
Don't choose a higher priced option; can't go back
I had to start over entirely, because I didn't want to pay the higher priced option that I chose at the beginning.
Date published: 2023-04-09
Rated 5 out of 5 by
SereneM from
Turbo is very helpful.
Turbo Tax is great. I am recommending it to other people.
Date published: 2023-04-09
Rated 1 out of 5 by
null from
Exploitative
They make it as hard as possible for you to leave once you start using it. They lock your documents behind your continued usage. They're constantly trying to trick you into adding another "service" on top of the already ridiculous fee they charge to file.
Date published: 2023-04-09
Rated 5 out of 5 by
texaspunisher92 from
Turbo Tax is AWESOME
Easy to use, and quick to file. Never an issue with the software.
Date published: 2023-04-09
Rated 5 out of 5 by
RPGBN F from
Relieved!
All done in under an hour! Get started on yours before the deadline!
Date published: 2023-04-09
Rated 1 out of 5 by
13nrg from
Turbo tax is evil
turbo tax lobbied against us not doing our taxes and i will never forget that
Date published: 2023-04-09
Rated 5 out of 5 by
Tippy23 from
I have used for years and will keep using
Have used for years and will continue to use from now on
Date published: 2023-04-09
Rated 5 out of 5 by
SJR5959 from
2022 Return
Easy to navigate...especially as a returning client... Forms up loaded easily as well
Date published: 2023-04-09
Rated 4 out of 5 by
Sid V from
Very useful, but needs to provide more selection
I really liked using turbo tax desktop application for Mac. It is intuitive, simple and easy to follow. However, i noticed a couple of areas where it can be improved. 1. Adding more integrations for financial institutions - i tried importing my tax documents from E*Trade, but continued to run into login issues. This was quite frustrating. 2. Add easier integration for importing misc amounts, if 1099-MISC was not issued. I have to enter this manually even though websites like Coinbase (for Crypto investments) generate the report for me. Turbotax should develop features to integrate with websites even for tax numbers where reports are not available.
Date published: 2023-04-09
Rated 5 out of 5 by
Sheri broke in Texas from
Josh with Turbo Tax Chat Help was fabulous!!!
Use the HELP CHAT...Josh with Chat Help was fabulous!!!
All TurboTax® Offerings Reviews - Page 3726
Date published: 2023-04-09