TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from TurboTax is overly Sales Heavy Since I've used this software in the past, it's the most convenient for me. When it sticks to actual prompts the software is fine, although not intuitive for backdoor Roth IRA conversions. The main issue is the constant upselling. Hard to make it past 2 screens without an unneeded "special offer" for $400 extra.
Date published: 2023-04-09
Rated 1 out of 5 by from Big Problem with NY State When filling out a federal joint return the software freezes (enters a loop that can't be gotten out of) when trying to file the NY return as separate - which is allowed and is important if the spouse lives elsewhere and has no NY source income. It did this last year too.
Date published: 2023-04-09
Rated 5 out of 5 by from Been using it for years! Each year this program guides you through some of the more difficult areas and we come out feeling secure and with no fear of an audit.
Date published: 2023-04-09
Rated 5 out of 5 by from Thank you! Turbo Tax does all the work. As much as I hate doing the Taxes, they make it as easy as possible
Date published: 2023-04-09
Rated 2 out of 5 by from Buggy, annoying, time wasting animation Got into a loop with home office, nothing worked. Annoying unnecessary animation wastes time.
Date published: 2023-04-09
Rated 5 out of 5 by from Fifteenth year using this - still going strong! Love this program! I've been doing my taxes with this software forever and I've never had a problem. It makes doing your taxes super easy.
Date published: 2023-04-09
Rated 4 out of 5 by from Makes taxes, a complex set of rules, easier Pretty good overall. There were some problems with connecting electronically with a couple of items and the interpretation of the information on the uploaded documents had a lot of mistakes, but overall, this product makes filing taxers much easier,
Date published: 2023-04-09
Rated 5 out of 5 by from very helpful live tax expert was patient and made sure all my questions were answered
Date published: 2023-04-09
Rated 5 out of 5 by from Straight Forward - Simple I have used Turbo Tax for more than 20 years and am always incredibly pleased with the simplicity as well as how thorough every scenario is covered. I highly recommend this program to anyone.
Date published: 2023-04-09
Rated 5 out of 5 by from Great as always Thanks for making it so easy. turbo tax services are spot on
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3725
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax is overly Sales Heavy Since I've used this software in the past, it's the most convenient for me. When it sticks to actual prompts the software is fine, although not intuitive for backdoor Roth IRA conversions. The main issue is the constant upselling. Hard to make it past 2 screens without an unneeded "special offer" for $400 extra.
Date published: 2023-04-09
Rated 1 out of 5 by from Big Problem with NY State When filling out a federal joint return the software freezes (enters a loop that can't be gotten out of) when trying to file the NY return as separate - which is allowed and is important if the spouse lives elsewhere and has no NY source income. It did this last year too.
Date published: 2023-04-09
Rated 5 out of 5 by from Been using it for years! Each year this program guides you through some of the more difficult areas and we come out feeling secure and with no fear of an audit.
Date published: 2023-04-09
Rated 5 out of 5 by from Thank you! Turbo Tax does all the work. As much as I hate doing the Taxes, they make it as easy as possible
Date published: 2023-04-09
Rated 2 out of 5 by from Buggy, annoying, time wasting animation Got into a loop with home office, nothing worked. Annoying unnecessary animation wastes time.
Date published: 2023-04-09
Rated 5 out of 5 by from Fifteenth year using this - still going strong! Love this program! I've been doing my taxes with this software forever and I've never had a problem. It makes doing your taxes super easy.
Date published: 2023-04-09
Rated 4 out of 5 by from Makes taxes, a complex set of rules, easier Pretty good overall. There were some problems with connecting electronically with a couple of items and the interpretation of the information on the uploaded documents had a lot of mistakes, but overall, this product makes filing taxers much easier,
Date published: 2023-04-09
Rated 5 out of 5 by from very helpful live tax expert was patient and made sure all my questions were answered
Date published: 2023-04-09
Rated 5 out of 5 by from Straight Forward - Simple I have used Turbo Tax for more than 20 years and am always incredibly pleased with the simplicity as well as how thorough every scenario is covered. I highly recommend this program to anyone.
Date published: 2023-04-09
Rated 5 out of 5 by from Great as always Thanks for making it so easy. turbo tax services are spot on
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3725