TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Saves me time and worry every year I have a straightforward tax situation and rely on TurboTax to speed me through the process with saved and suggested info. Makes it almost enjoyable!
Date published: 2023-04-11
Rated 1 out of 5 by from Inconsistent Support I had many questions - they were answered with professionalism. UNTIL I had questions about the actual filing. The first person I asked - wasn't listening to my question - gave me wrong guidance. The second person, didn't listen, gave wrong guidance and the more I tried to explain what I needed the more irritated she became. So! Rude, not listening, gave wrong information, and then HUNG UP on me! I expected better from Turbo Tax - don't know if I will use them again.
Date published: 2023-04-11
Rated 5 out of 5 by from Great Great explanations when unsure about things. Love the fact that you can take pictures of documents.
Date published: 2023-04-11
Rated 4 out of 5 by from 2022 TURBO TAX REVIEW the process of completing the tax return was very helpful.
Date published: 2023-04-11
Rated 2 out of 5 by from Easy to use when you get a refund. paying no I have used turbo tax for years and have never owed. This year I did owe federal taxes and that made the whole process much harder. From having to pay turbotax to not being able to pay with my state refund made it seem like i was in a run around.
Date published: 2023-04-11
Rated 5 out of 5 by from ck and simple but expensive Make filing easy with importing feature. If you have a complex issue it makes t easy for you.
Date published: 2023-04-11
Rated 5 out of 5 by from easy peezy macand cheezy i logged in, entered numbers, hit return and was done!
Date published: 2023-04-11
Rated 5 out of 5 by from Very helpful I did not engage with a real person, but the user experience is so helpful I didn't feel the need to. Everything was easy to navigate and the process took care of itself. I really liked the estimated time at the top, it helped me stay focused and to know if I had enough time to finish.
Date published: 2023-04-11
Rated 5 out of 5 by from Enjoy using this product The software has always been easy to use and makes doing taxes not so bad. The step by step is great!
Date published: 2023-04-11
Rated 3 out of 5 by from Okay, little pricy! Too expensive for a single father took half my money for absolutely nothing
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3724
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Saves me time and worry every year I have a straightforward tax situation and rely on TurboTax to speed me through the process with saved and suggested info. Makes it almost enjoyable!
Date published: 2023-04-11
Rated 1 out of 5 by from Inconsistent Support I had many questions - they were answered with professionalism. UNTIL I had questions about the actual filing. The first person I asked - wasn't listening to my question - gave me wrong guidance. The second person, didn't listen, gave wrong guidance and the more I tried to explain what I needed the more irritated she became. So! Rude, not listening, gave wrong information, and then HUNG UP on me! I expected better from Turbo Tax - don't know if I will use them again.
Date published: 2023-04-11
Rated 5 out of 5 by from Great Great explanations when unsure about things. Love the fact that you can take pictures of documents.
Date published: 2023-04-11
Rated 4 out of 5 by from 2022 TURBO TAX REVIEW the process of completing the tax return was very helpful.
Date published: 2023-04-11
Rated 2 out of 5 by from Easy to use when you get a refund. paying no I have used turbo tax for years and have never owed. This year I did owe federal taxes and that made the whole process much harder. From having to pay turbotax to not being able to pay with my state refund made it seem like i was in a run around.
Date published: 2023-04-11
Rated 5 out of 5 by from ck and simple but expensive Make filing easy with importing feature. If you have a complex issue it makes t easy for you.
Date published: 2023-04-11
Rated 5 out of 5 by from easy peezy macand cheezy i logged in, entered numbers, hit return and was done!
Date published: 2023-04-11
Rated 5 out of 5 by from Very helpful I did not engage with a real person, but the user experience is so helpful I didn't feel the need to. Everything was easy to navigate and the process took care of itself. I really liked the estimated time at the top, it helped me stay focused and to know if I had enough time to finish.
Date published: 2023-04-11
Rated 5 out of 5 by from Enjoy using this product The software has always been easy to use and makes doing taxes not so bad. The step by step is great!
Date published: 2023-04-11
Rated 3 out of 5 by from Okay, little pricy! Too expensive for a single father took half my money for absolutely nothing
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3724