TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Excellent I love it. It is fast and easy to do. Just love it.
Date published: 2022-03-26
Rated 5 out of 5 by from Great Experience Mary was awesome. She was timely, friendly and professional. Everything was made simple and I couldn't ask for more
Date published: 2022-03-26
Rated 5 out of 5 by from Turbotax is simply and easy to use The experience was great I had help with an agent. It made filing taxes so much easier. I was able to understand what I needed to do. Filing was much easier now than before.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax Was Awesome Joseph was amazing to work with. He was very knowledgeable and made the experience feel seamless.
Date published: 2022-03-26
Rated 5 out of 5 by from turbo tax review It was a bit lengthy with the replies but other than that 10/10
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax saves me a trip. Turbo Tax saves me multiple trips to a tax preparer who generally does the same thing as Turbo Tax, only they charge more. the last time I used a tax preparer was to close my deceased father's estate and I had to do the research myself to save me a trip to another state.
Date published: 2022-03-26
Rated 5 out of 5 by from Great experience! My experience was awesome! Laura was the best and was very knowledgeable and quick with doing my tax return.
Date published: 2022-03-26
Rated 3 out of 5 by from It should import my Quickbooks It's a joke that the software will not import data from Quickbooks online, only Quickbooks desktop - they do not make this clear until after purchase on purpose.
Date published: 2022-03-26
Rated 5 out of 5 by from Happy with Turbo Tax format & Process I started using TurboTax in 2011 and have been very satisfied with filing our income tax returns this way. I have recommended it to others many times due to this consistent satisfaction. My appreciation was greatly increased when we added a short-term rental property to our return, and I found TurboTax addressed everything that was needed to feel confident about our tax return. My only frustration has been that I've been unable to e-file for 3 years in a row. I especially liked the fast turnaround time with filing online. Now, for 2021, in addition to 2020 and 2019, my first attempt to e-file was rejected. However, in the course of following instructions for what to do to fix the issue, I was just notified that my current federal return has been accepted! The problem has consistently been that the IRS hasn't recognized the AIG that I have supplied correctly each year, taking it right from line 11 of the previous year's return. This time I entered "0" as the guide suggested to try and it went through. I have to say that I was quite uncomfortable doing so, however, as it felt like I was falsifying my return. My one source of dissatisfaction seems like a routine glitch, and it would be great not to encounter it again. Thanks for your consideration in advance.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is Excellent ! Excellent, very ease to use. Great on line support!
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3723
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent I love it. It is fast and easy to do. Just love it.
Date published: 2022-03-26
Rated 5 out of 5 by from Great Experience Mary was awesome. She was timely, friendly and professional. Everything was made simple and I couldn't ask for more
Date published: 2022-03-26
Rated 5 out of 5 by from Turbotax is simply and easy to use The experience was great I had help with an agent. It made filing taxes so much easier. I was able to understand what I needed to do. Filing was much easier now than before.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax Was Awesome Joseph was amazing to work with. He was very knowledgeable and made the experience feel seamless.
Date published: 2022-03-26
Rated 5 out of 5 by from turbo tax review It was a bit lengthy with the replies but other than that 10/10
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax saves me a trip. Turbo Tax saves me multiple trips to a tax preparer who generally does the same thing as Turbo Tax, only they charge more. the last time I used a tax preparer was to close my deceased father's estate and I had to do the research myself to save me a trip to another state.
Date published: 2022-03-26
Rated 5 out of 5 by from Great experience! My experience was awesome! Laura was the best and was very knowledgeable and quick with doing my tax return.
Date published: 2022-03-26
Rated 3 out of 5 by from It should import my Quickbooks It's a joke that the software will not import data from Quickbooks online, only Quickbooks desktop - they do not make this clear until after purchase on purpose.
Date published: 2022-03-26
Rated 5 out of 5 by from Happy with Turbo Tax format & Process I started using TurboTax in 2011 and have been very satisfied with filing our income tax returns this way. I have recommended it to others many times due to this consistent satisfaction. My appreciation was greatly increased when we added a short-term rental property to our return, and I found TurboTax addressed everything that was needed to feel confident about our tax return. My only frustration has been that I've been unable to e-file for 3 years in a row. I especially liked the fast turnaround time with filing online. Now, for 2021, in addition to 2020 and 2019, my first attempt to e-file was rejected. However, in the course of following instructions for what to do to fix the issue, I was just notified that my current federal return has been accepted! The problem has consistently been that the IRS hasn't recognized the AIG that I have supplied correctly each year, taking it right from line 11 of the previous year's return. This time I entered "0" as the guide suggested to try and it went through. I have to say that I was quite uncomfortable doing so, however, as it felt like I was falsifying my return. My one source of dissatisfaction seems like a routine glitch, and it would be great not to encounter it again. Thanks for your consideration in advance.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is Excellent ! Excellent, very ease to use. Great on line support!
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3723