TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Love Turbo Tax Loved using TT for the last 10+ years. Finished our Federal and State and e-filed. But... Next day realized we didn't get our Mn Property Tax Refund. Went back into the software and see that there was no question to lead us in to the Mn regular homestead credit which we qualify for. But there is one leading into the Mn special homestead credit that we do not qualify for and TT said we do not qualify for so we continued. Almost missed getting a $1,800 property tax refund. Went to forms and finished and sending manually to state. TT needs a to fix! Still love TT! Works great and save a lot of money!
Date published: 2022-03-26
Rated 4 out of 5 by from Turbo tax is very good it was quite easy, i had no issues, I would Recomend
Date published: 2022-03-26
Rated 5 out of 5 by from I love turbo tax Great customer service I didn’t expect to receive help as quick as I did thank you
Date published: 2022-03-26
Rated 5 out of 5 by from Great product but still some odd stuff Overall great product, but every year, I have to mess with Turbotax's handling of Roth IRAs manually. It is always saying I owe more when that's not the case.
Date published: 2022-03-26
Rated 5 out of 5 by from So easy t use and very helpful! Had answers to all my questions and the helpful question marks for identifying what they were asking for were perfect.
Date published: 2022-03-26
Rated 4 out of 5 by from TurboTax Made it Easy Again Just like advertised, the software walked me through every step. In some cases, it still required some research, but it made filing easy.
Date published: 2022-03-26
Rated 5 out of 5 by from Reassuring and dependable every year. I like the expert format and clarity Turbo Tax provides and guides me from step-to-step through the entire process.
Date published: 2022-03-26
Rated 5 out of 5 by from VERY HELPFUL My Tax Expert Olga was amazing, She kept me informed about everything that was going on with our return.
Date published: 2022-03-26
Rated 2 out of 5 by from Constant Up-Selling The constant up-selling is really irritating. The only reason I use TurboTax is that I already have info entered from previous years.
Date published: 2022-03-26
Rated 2 out of 5 by from State file NOT FREE Evey year you claim there is a free state file but i have never received it yet. I have asked year after year to fix it. But it will tell you there is a free state tax file but then it charges you at the end.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3722
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Love Turbo Tax Loved using TT for the last 10+ years. Finished our Federal and State and e-filed. But... Next day realized we didn't get our Mn Property Tax Refund. Went back into the software and see that there was no question to lead us in to the Mn regular homestead credit which we qualify for. But there is one leading into the Mn special homestead credit that we do not qualify for and TT said we do not qualify for so we continued. Almost missed getting a $1,800 property tax refund. Went to forms and finished and sending manually to state. TT needs a to fix! Still love TT! Works great and save a lot of money!
Date published: 2022-03-26
Rated 4 out of 5 by from Turbo tax is very good it was quite easy, i had no issues, I would Recomend
Date published: 2022-03-26
Rated 5 out of 5 by from I love turbo tax Great customer service I didn’t expect to receive help as quick as I did thank you
Date published: 2022-03-26
Rated 5 out of 5 by from Great product but still some odd stuff Overall great product, but every year, I have to mess with Turbotax's handling of Roth IRAs manually. It is always saying I owe more when that's not the case.
Date published: 2022-03-26
Rated 5 out of 5 by from So easy t use and very helpful! Had answers to all my questions and the helpful question marks for identifying what they were asking for were perfect.
Date published: 2022-03-26
Rated 4 out of 5 by from TurboTax Made it Easy Again Just like advertised, the software walked me through every step. In some cases, it still required some research, but it made filing easy.
Date published: 2022-03-26
Rated 5 out of 5 by from Reassuring and dependable every year. I like the expert format and clarity Turbo Tax provides and guides me from step-to-step through the entire process.
Date published: 2022-03-26
Rated 5 out of 5 by from VERY HELPFUL My Tax Expert Olga was amazing, She kept me informed about everything that was going on with our return.
Date published: 2022-03-26
Rated 2 out of 5 by from Constant Up-Selling The constant up-selling is really irritating. The only reason I use TurboTax is that I already have info entered from previous years.
Date published: 2022-03-26
Rated 2 out of 5 by from State file NOT FREE Evey year you claim there is a free state file but i have never received it yet. I have asked year after year to fix it. But it will tell you there is a free state tax file but then it charges you at the end.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3722