TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 3 out of 5 by
null from
Awesome
TurboTax worked well for me. Somewhat thought I was goin to need live help but it cost.
Date published: 2023-04-09
Rated 1 out of 5 by
Frustrated_Turbotax_User from
Frustrating clunky software w/1990s era interface
This software continually frustrates me every year. The only thing keeping the IRS from providing all of this better, with most info pre-filled and for free is Intuit's lobbying dollars!
Date published: 2023-04-09
Rated 5 out of 5 by
Kevinpickles1 from
Turbo Tax is great
Love how easy and convenient it is. Will always recommend it.Kevinpickles1
Date published: 2023-04-09
Rated 2 out of 5 by
tidds from
helpful but also got hidden fees
not great but no other option. they made sure of that.
Date published: 2023-04-09
Rated 3 out of 5 by
Wichowski1969 from
Federal is easy, State is not so easy
Preparing the Federal Tax return is simple. The State tax return is a bit painful. Asks me for information that is already in my Federal return. Confusing. Always seem to have items I need fixed on my State. Items I have to research because there is no real explanation of why they were missed or are needed. Turbo Tax "supposedly" walks me through everything, but each year I have random State issues to fix. The overall cost to file is getting too expensive. It used to be a bargain, not so much anymore. For a simple Fed and State return you are at $118. A local tax preparer will do the same return for $80. Also, tired of the continual ask to upgrade. May be my last year using TurboTax.
Date published: 2023-04-09
Rated 5 out of 5 by
J Ryan IL from
Ivy get 10 out of 10 for helping me
Ivy get 10 out of 10 for helping me through an odd data entry situation.
Date published: 2023-04-09
Rated 5 out of 5 by
Eddie1969 from
Turbotax removes the anxiety and stress
One of the worst fears is doing taxes wrong. Turbotax removes that fear.
Date published: 2023-04-09
Rated 5 out of 5 by
GRB Naples from
Simple to use
I am not a tax person but this product makes it very easy for anyone to file. The system prompts you for inputs, you provide the information and it checks everything before proceeding.
Date published: 2023-04-09
Rated 5 out of 5 by
JVDillon from
Turbo Tax Makes It So Easy
The process of doing my taxes seems easier and easier every year. The software guides you through the process seamlessly. The steps are very easy to follow and the pop up explanations clear up any confusion. After 12 years I've never had any trouble filing with Turbo Tax!
Date published: 2023-04-09
Rated 4 out of 5 by
Crafty Puertorican from
is good but keep changing the format
Difficult to follow when you change format every year.
All TurboTax® Offerings Reviews - Page 3714
Date published: 2023-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
null from
Awesome
TurboTax worked well for me. Somewhat thought I was goin to need live help but it cost.
Date published: 2023-04-09
Rated 1 out of 5 by
Frustrated_Turbotax_User from
Frustrating clunky software w/1990s era interface
This software continually frustrates me every year. The only thing keeping the IRS from providing all of this better, with most info pre-filled and for free is Intuit's lobbying dollars!
Date published: 2023-04-09
Rated 5 out of 5 by
Kevinpickles1 from
Turbo Tax is great
Love how easy and convenient it is. Will always recommend it.Kevinpickles1
Date published: 2023-04-09
Rated 2 out of 5 by
tidds from
helpful but also got hidden fees
not great but no other option. they made sure of that.
Date published: 2023-04-09
Rated 3 out of 5 by
Wichowski1969 from
Federal is easy, State is not so easy
Preparing the Federal Tax return is simple. The State tax return is a bit painful. Asks me for information that is already in my Federal return. Confusing. Always seem to have items I need fixed on my State. Items I have to research because there is no real explanation of why they were missed or are needed. Turbo Tax "supposedly" walks me through everything, but each year I have random State issues to fix. The overall cost to file is getting too expensive. It used to be a bargain, not so much anymore. For a simple Fed and State return you are at $118. A local tax preparer will do the same return for $80. Also, tired of the continual ask to upgrade. May be my last year using TurboTax.
Date published: 2023-04-09
Rated 5 out of 5 by
J Ryan IL from
Ivy get 10 out of 10 for helping me
Ivy get 10 out of 10 for helping me through an odd data entry situation.
Date published: 2023-04-09
Rated 5 out of 5 by
Eddie1969 from
Turbotax removes the anxiety and stress
One of the worst fears is doing taxes wrong. Turbotax removes that fear.
Date published: 2023-04-09
Rated 5 out of 5 by
GRB Naples from
Simple to use
I am not a tax person but this product makes it very easy for anyone to file. The system prompts you for inputs, you provide the information and it checks everything before proceeding.
Date published: 2023-04-09
Rated 5 out of 5 by
JVDillon from
Turbo Tax Makes It So Easy
The process of doing my taxes seems easier and easier every year. The software guides you through the process seamlessly. The steps are very easy to follow and the pop up explanations clear up any confusion. After 12 years I've never had any trouble filing with Turbo Tax!
Date published: 2023-04-09
Rated 4 out of 5 by
Crafty Puertorican from
is good but keep changing the format
Difficult to follow when you change format every year.
All TurboTax® Offerings Reviews - Page 3714
Date published: 2023-04-09