TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Awesome TurboTax worked well for me. Somewhat thought I was goin to need live help but it cost.
Date published: 2023-04-09
Rated 1 out of 5 by from Frustrating clunky software w/1990s era interface This software continually frustrates me every year. The only thing keeping the IRS from providing all of this better, with most info pre-filled and for free is Intuit's lobbying dollars!
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great Love how easy and convenient it is. Will always recommend it.Kevinpickles1
Date published: 2023-04-09
Rated 2 out of 5 by from helpful but also got hidden fees not great but no other option. they made sure of that.
Date published: 2023-04-09
Rated 3 out of 5 by from Federal is easy, State is not so easy Preparing the Federal Tax return is simple. The State tax return is a bit painful. Asks me for information that is already in my Federal return. Confusing. Always seem to have items I need fixed on my State. Items I have to research because there is no real explanation of why they were missed or are needed. Turbo Tax "supposedly" walks me through everything, but each year I have random State issues to fix. The overall cost to file is getting too expensive. It used to be a bargain, not so much anymore. For a simple Fed and State return you are at $118. A local tax preparer will do the same return for $80. Also, tired of the continual ask to upgrade. May be my last year using TurboTax.
Date published: 2023-04-09
Rated 5 out of 5 by from Ivy get 10 out of 10 for helping me Ivy get 10 out of 10 for helping me through an odd data entry situation.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbotax removes the anxiety and stress One of the worst fears is doing taxes wrong. Turbotax removes that fear.
Date published: 2023-04-09
Rated 5 out of 5 by from Simple to use I am not a tax person but this product makes it very easy for anyone to file. The system prompts you for inputs, you provide the information and it checks everything before proceeding.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax Makes It So Easy The process of doing my taxes seems easier and easier every year. The software guides you through the process seamlessly. The steps are very easy to follow and the pop up explanations clear up any confusion. After 12 years I've never had any trouble filing with Turbo Tax!
Date published: 2023-04-09
Rated 4 out of 5 by from is good but keep changing the format Difficult to follow when you change format every year.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3714
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Awesome TurboTax worked well for me. Somewhat thought I was goin to need live help but it cost.
Date published: 2023-04-09
Rated 1 out of 5 by from Frustrating clunky software w/1990s era interface This software continually frustrates me every year. The only thing keeping the IRS from providing all of this better, with most info pre-filled and for free is Intuit's lobbying dollars!
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great Love how easy and convenient it is. Will always recommend it.Kevinpickles1
Date published: 2023-04-09
Rated 2 out of 5 by from helpful but also got hidden fees not great but no other option. they made sure of that.
Date published: 2023-04-09
Rated 3 out of 5 by from Federal is easy, State is not so easy Preparing the Federal Tax return is simple. The State tax return is a bit painful. Asks me for information that is already in my Federal return. Confusing. Always seem to have items I need fixed on my State. Items I have to research because there is no real explanation of why they were missed or are needed. Turbo Tax "supposedly" walks me through everything, but each year I have random State issues to fix. The overall cost to file is getting too expensive. It used to be a bargain, not so much anymore. For a simple Fed and State return you are at $118. A local tax preparer will do the same return for $80. Also, tired of the continual ask to upgrade. May be my last year using TurboTax.
Date published: 2023-04-09
Rated 5 out of 5 by from Ivy get 10 out of 10 for helping me Ivy get 10 out of 10 for helping me through an odd data entry situation.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbotax removes the anxiety and stress One of the worst fears is doing taxes wrong. Turbotax removes that fear.
Date published: 2023-04-09
Rated 5 out of 5 by from Simple to use I am not a tax person but this product makes it very easy for anyone to file. The system prompts you for inputs, you provide the information and it checks everything before proceeding.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax Makes It So Easy The process of doing my taxes seems easier and easier every year. The software guides you through the process seamlessly. The steps are very easy to follow and the pop up explanations clear up any confusion. After 12 years I've never had any trouble filing with Turbo Tax!
Date published: 2023-04-09
Rated 4 out of 5 by from is good but keep changing the format Difficult to follow when you change format every year.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3714