TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 3 out of 5 by
EMG16 from
Would not transmit
Even though I put in the correct AGI for a joint return, it accepted primary person and rejected spouse AGI. Would not transmit without it. Called support and they tried to help but were unsuccessful. Referred me to IRS online transcripts which listed the same AGI so no help. Tried entering zero per tech support suggestion, still no success. Very frustrating to buy this product and not be able to send my tax form electronically. Though it's probably the fault of IRS. I still don't know how to solve this.
Date published: 2022-03-22
Rated 5 out of 5 by
null from
TurboTax is trustworthy!
I have used TurboTax to do my taxes for the last 20 years. I have been audited twice, and was found to have done the taxes correctly both times using TurboTax.
Date published: 2022-03-22
Rated 5 out of 5 by
Mike 19 from
TurboTax provides excellent service
TurboTax experts are very helpful. They are knowledgeable and professional. They provide an excellent customers service when one needs technical help.
Date published: 2022-03-22
Rated 5 out of 5 by
GIRL POWER from
LOVE IT!!!!
ITS GREAT, I AM CONFIDENT IN FILLING MY TAXES EACH THANS TO TURBO TAX!!
Date published: 2022-03-22
Rated 5 out of 5 by
babysis95 from
awesome
easy peasy lemon squeezy for me. turbo tax makes it easy
Date published: 2022-03-22
Rated 5 out of 5 by
Big_Dong69 from
Thanks TurboTax!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Super easy, very easy, thanks guys! Doing my taxes was a breeze!
Date published: 2022-03-22
Rated 5 out of 5 by
BratneyB from
Absolutely love TurboTax
They make everything so easy and explain every section to make sure you understand.
Date published: 2022-03-22
Rated 4 out of 5 by
fgiani7 from
awesome
It was great as usual but this year the disaster distribution got me stuck and it took me a little too long to figure out how to get help. I used the option on the side at first and the automated help didn't help. I would recommend placing a link to the forum that is more visible and that activates when people get stuck. Anyways, eventually I found the forum and the help I needed,
Date published: 2022-03-22
Rated 5 out of 5 by
FSSS from
TT is Awesome
Easy and quick to use.............................
Date published: 2022-03-22
Rated 1 out of 5 by
JimM4761 from
no way to fix ind-032-04
I got my federal e-file rejected by ind-032-04, spousal AGI incorrect. My wife and I have always done joint returns, with this year no exception thru Turbotax. My AGI should be the same as hers but got hers rejected. I found last years AGI but no instructions on where to enter. Submitted twice after I thought the first time TurboTax fix it. Don't know where to go from here
All TurboTax® Offerings Reviews - Page 3712
Date published: 2022-03-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
EMG16 from
Would not transmit
Even though I put in the correct AGI for a joint return, it accepted primary person and rejected spouse AGI. Would not transmit without it. Called support and they tried to help but were unsuccessful. Referred me to IRS online transcripts which listed the same AGI so no help. Tried entering zero per tech support suggestion, still no success. Very frustrating to buy this product and not be able to send my tax form electronically. Though it's probably the fault of IRS. I still don't know how to solve this.
Date published: 2022-03-22
Rated 5 out of 5 by
null from
TurboTax is trustworthy!
I have used TurboTax to do my taxes for the last 20 years. I have been audited twice, and was found to have done the taxes correctly both times using TurboTax.
Date published: 2022-03-22
Rated 5 out of 5 by
Mike 19 from
TurboTax provides excellent service
TurboTax experts are very helpful. They are knowledgeable and professional. They provide an excellent customers service when one needs technical help.
Date published: 2022-03-22
Rated 5 out of 5 by
GIRL POWER from
LOVE IT!!!!
ITS GREAT, I AM CONFIDENT IN FILLING MY TAXES EACH THANS TO TURBO TAX!!
Date published: 2022-03-22
Rated 5 out of 5 by
babysis95 from
awesome
easy peasy lemon squeezy for me. turbo tax makes it easy
Date published: 2022-03-22
Rated 5 out of 5 by
Big_Dong69 from
Thanks TurboTax!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Super easy, very easy, thanks guys! Doing my taxes was a breeze!
Date published: 2022-03-22
Rated 5 out of 5 by
BratneyB from
Absolutely love TurboTax
They make everything so easy and explain every section to make sure you understand.
Date published: 2022-03-22
Rated 4 out of 5 by
fgiani7 from
awesome
It was great as usual but this year the disaster distribution got me stuck and it took me a little too long to figure out how to get help. I used the option on the side at first and the automated help didn't help. I would recommend placing a link to the forum that is more visible and that activates when people get stuck. Anyways, eventually I found the forum and the help I needed,
Date published: 2022-03-22
Rated 5 out of 5 by
FSSS from
TT is Awesome
Easy and quick to use.............................
Date published: 2022-03-22
Rated 1 out of 5 by
JimM4761 from
no way to fix ind-032-04
I got my federal e-file rejected by ind-032-04, spousal AGI incorrect. My wife and I have always done joint returns, with this year no exception thru Turbotax. My AGI should be the same as hers but got hers rejected. I found last years AGI but no instructions on where to enter. Submitted twice after I thought the first time TurboTax fix it. Don't know where to go from here
All TurboTax® Offerings Reviews - Page 3712
Date published: 2022-03-22