TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Would not transmit Even though I put in the correct AGI for a joint return, it accepted primary person and rejected spouse AGI. Would not transmit without it. Called support and they tried to help but were unsuccessful. Referred me to IRS online transcripts which listed the same AGI so no help. Tried entering zero per tech support suggestion, still no success. Very frustrating to buy this product and not be able to send my tax form electronically. Though it's probably the fault of IRS. I still don't know how to solve this.
Date published: 2022-03-22
Rated 5 out of 5 by from TurboTax is trustworthy! I have used TurboTax to do my taxes for the last 20 years. I have been audited twice, and was found to have done the taxes correctly both times using TurboTax.
Date published: 2022-03-22
Rated 5 out of 5 by from TurboTax provides excellent service TurboTax experts are very helpful. They are knowledgeable and professional. They provide an excellent customers service when one needs technical help.
Date published: 2022-03-22
Rated 5 out of 5 by from LOVE IT!!!! ITS GREAT, I AM CONFIDENT IN FILLING MY TAXES EACH THANS TO TURBO TAX!!
Date published: 2022-03-22
Rated 5 out of 5 by from awesome easy peasy lemon squeezy for me. turbo tax makes it easy
Date published: 2022-03-22
Rated 5 out of 5 by from Thanks TurboTax!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Super easy, very easy, thanks guys! Doing my taxes was a breeze!
Date published: 2022-03-22
Rated 5 out of 5 by from Absolutely love TurboTax They make everything so easy and explain every section to make sure you understand.
Date published: 2022-03-22
Rated 4 out of 5 by from awesome It was great as usual but this year the disaster distribution got me stuck and it took me a little too long to figure out how to get help. I used the option on the side at first and the automated help didn't help. I would recommend placing a link to the forum that is more visible and that activates when people get stuck. Anyways, eventually I found the forum and the help I needed,
Date published: 2022-03-22
Rated 5 out of 5 by from TT is Awesome Easy and quick to use.............................
Date published: 2022-03-22
Rated 1 out of 5 by from no way to fix ind-032-04 I got my federal e-file rejected by ind-032-04, spousal AGI incorrect. My wife and I have always done joint returns, with this year no exception thru Turbotax. My AGI should be the same as hers but got hers rejected. I found last years AGI but no instructions on where to enter. Submitted twice after I thought the first time TurboTax fix it. Don't know where to go from here
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 3712
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Would not transmit Even though I put in the correct AGI for a joint return, it accepted primary person and rejected spouse AGI. Would not transmit without it. Called support and they tried to help but were unsuccessful. Referred me to IRS online transcripts which listed the same AGI so no help. Tried entering zero per tech support suggestion, still no success. Very frustrating to buy this product and not be able to send my tax form electronically. Though it's probably the fault of IRS. I still don't know how to solve this.
Date published: 2022-03-22
Rated 5 out of 5 by from TurboTax is trustworthy! I have used TurboTax to do my taxes for the last 20 years. I have been audited twice, and was found to have done the taxes correctly both times using TurboTax.
Date published: 2022-03-22
Rated 5 out of 5 by from TurboTax provides excellent service TurboTax experts are very helpful. They are knowledgeable and professional. They provide an excellent customers service when one needs technical help.
Date published: 2022-03-22
Rated 5 out of 5 by from LOVE IT!!!! ITS GREAT, I AM CONFIDENT IN FILLING MY TAXES EACH THANS TO TURBO TAX!!
Date published: 2022-03-22
Rated 5 out of 5 by from awesome easy peasy lemon squeezy for me. turbo tax makes it easy
Date published: 2022-03-22
Rated 5 out of 5 by from Thanks TurboTax!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Super easy, very easy, thanks guys! Doing my taxes was a breeze!
Date published: 2022-03-22
Rated 5 out of 5 by from Absolutely love TurboTax They make everything so easy and explain every section to make sure you understand.
Date published: 2022-03-22
Rated 4 out of 5 by from awesome It was great as usual but this year the disaster distribution got me stuck and it took me a little too long to figure out how to get help. I used the option on the side at first and the automated help didn't help. I would recommend placing a link to the forum that is more visible and that activates when people get stuck. Anyways, eventually I found the forum and the help I needed,
Date published: 2022-03-22
Rated 5 out of 5 by from TT is Awesome Easy and quick to use.............................
Date published: 2022-03-22
Rated 1 out of 5 by from no way to fix ind-032-04 I got my federal e-file rejected by ind-032-04, spousal AGI incorrect. My wife and I have always done joint returns, with this year no exception thru Turbotax. My AGI should be the same as hers but got hers rejected. I found last years AGI but no instructions on where to enter. Submitted twice after I thought the first time TurboTax fix it. Don't know where to go from here
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 3712