TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is awesome It is easy to use and easy to understand. I have been using it for 7 years and have always been happy with it.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is excellent It was professional and fast. I will continue use their service.
Date published: 2023-04-09
Rated 5 out of 5 by from turbotax is awsome IT WAS EASY THAT IS ALL i HAVE TO SAY. I HAVE USED IT SEVERAL YEARS NWO
Date published: 2023-04-09
Rated 5 out of 5 by from I will be back!!!! from start to finish awesome job.I will be back!!!!
Date published: 2023-04-09
Rated 4 out of 5 by from TurboTax is fairly easy to walk through. Taxes are not that fun, would be more fun if TurboTax gave candy, but doing the taxes through Turbo Tax was fairly easy.
Date published: 2023-04-09
Rated 3 out of 5 by from Awesome TurboTax worked well for me. Somewhat thought I was goin to need live help but it cost.
Date published: 2023-04-09
Rated 1 out of 5 by from Frustrating clunky software w/1990s era interface This software continually frustrates me every year. The only thing keeping the IRS from providing all of this better, with most info pre-filled and for free is Intuit's lobbying dollars!
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great Love how easy and convenient it is. Will always recommend it.Kevinpickles1
Date published: 2023-04-09
Rated 2 out of 5 by from helpful but also got hidden fees not great but no other option. they made sure of that.
Date published: 2023-04-09
Rated 3 out of 5 by from Federal is easy, State is not so easy Preparing the Federal Tax return is simple. The State tax return is a bit painful. Asks me for information that is already in my Federal return. Confusing. Always seem to have items I need fixed on my State. Items I have to research because there is no real explanation of why they were missed or are needed. Turbo Tax "supposedly" walks me through everything, but each year I have random State issues to fix. The overall cost to file is getting too expensive. It used to be a bargain, not so much anymore. For a simple Fed and State return you are at $118. A local tax preparer will do the same return for $80. Also, tired of the continual ask to upgrade. May be my last year using TurboTax.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3711
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome It is easy to use and easy to understand. I have been using it for 7 years and have always been happy with it.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is excellent It was professional and fast. I will continue use their service.
Date published: 2023-04-09
Rated 5 out of 5 by from turbotax is awsome IT WAS EASY THAT IS ALL i HAVE TO SAY. I HAVE USED IT SEVERAL YEARS NWO
Date published: 2023-04-09
Rated 5 out of 5 by from I will be back!!!! from start to finish awesome job.I will be back!!!!
Date published: 2023-04-09
Rated 4 out of 5 by from TurboTax is fairly easy to walk through. Taxes are not that fun, would be more fun if TurboTax gave candy, but doing the taxes through Turbo Tax was fairly easy.
Date published: 2023-04-09
Rated 3 out of 5 by from Awesome TurboTax worked well for me. Somewhat thought I was goin to need live help but it cost.
Date published: 2023-04-09
Rated 1 out of 5 by from Frustrating clunky software w/1990s era interface This software continually frustrates me every year. The only thing keeping the IRS from providing all of this better, with most info pre-filled and for free is Intuit's lobbying dollars!
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great Love how easy and convenient it is. Will always recommend it.Kevinpickles1
Date published: 2023-04-09
Rated 2 out of 5 by from helpful but also got hidden fees not great but no other option. they made sure of that.
Date published: 2023-04-09
Rated 3 out of 5 by from Federal is easy, State is not so easy Preparing the Federal Tax return is simple. The State tax return is a bit painful. Asks me for information that is already in my Federal return. Confusing. Always seem to have items I need fixed on my State. Items I have to research because there is no real explanation of why they were missed or are needed. Turbo Tax "supposedly" walks me through everything, but each year I have random State issues to fix. The overall cost to file is getting too expensive. It used to be a bargain, not so much anymore. For a simple Fed and State return you are at $118. A local tax preparer will do the same return for $80. Also, tired of the continual ask to upgrade. May be my last year using TurboTax.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3711