TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
yonus from
it was not a good experience
It was overly complicated, I also tried pulling my last year tax return documents, but nowhere to be found on the site!!
Date published: 2022-10-10
Rated 1 out of 5 by
Alane89 from
Overpriced
I decided to try TurboTax for the first time. Overpriced! I will be returning to H&R Block, which has always been great for me and is more affordable.
Date published: 2022-10-10
Rated 5 out of 5 by
idkdavid from
Great Service
Alfredo is excellent, I'd recommend him to anyone.
Date published: 2022-10-10
Rated 3 out of 5 by
tomiam from
Turbo Tax is clunky
1. difficult to correct errors, especially when review says fill in some that does not apply. seems to happen at least once every year. 2. scrolling down to the bottom of lists repetitively should not be necessary 3. entering bank accounts & credit cards more than twice is crazy. if all refunds are going to same account, let me just check 'same' - ditto credit cards
Date published: 2022-10-10
Rated 3 out of 5 by
Marita1952 from
Turbo Tax Review
Need to somehow fix the program when a state does not have state income tax to bypass having to answer "don't want to file now." Tennessee does not have state income tax so naturally I don't want to file but makes it appear there is an error because I chose not to file.
Date published: 2022-10-10
Rated 5 out of 5 by
gbmccool81 from
you guys are great
i love this app it has very good secrity setup thank you
Date published: 2022-10-10
Rated 1 out of 5 by
euwu from
Paid extra to file but was rejected repeatedly
I paid extra to efile for my 2020 return but still ended up needing to mail it in. In June 2021, the IRS mailed me that they had not received my tax documents. Both the IRS and Turbotax were unresponsive of my situation. I should not have had to pay for such a service.
Date published: 2022-10-10
Rated 4 out of 5 by
Moretonse from
Turbo Tax 2021
This year was good. Last year I had problems with the program.
Date published: 2022-10-10
Rated 5 out of 5 by
SteveonFishers from
TurboTax is the only option!
I have used TurboTax for decades and it has only gotten better every year. I am happy with the product for Home and Business.
Date published: 2022-10-10
Rated 5 out of 5 by
Giovanni412 from
Great
It was simple and easy. Thank you for making my life easy
All TurboTax® Offerings Reviews - Page 3707
Date published: 2022-10-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
yonus from
it was not a good experience
It was overly complicated, I also tried pulling my last year tax return documents, but nowhere to be found on the site!!
Date published: 2022-10-10
Rated 1 out of 5 by
Alane89 from
Overpriced
I decided to try TurboTax for the first time. Overpriced! I will be returning to H&R Block, which has always been great for me and is more affordable.
Date published: 2022-10-10
Rated 5 out of 5 by
idkdavid from
Great Service
Alfredo is excellent, I'd recommend him to anyone.
Date published: 2022-10-10
Rated 3 out of 5 by
tomiam from
Turbo Tax is clunky
1. difficult to correct errors, especially when review says fill in some that does not apply. seems to happen at least once every year. 2. scrolling down to the bottom of lists repetitively should not be necessary 3. entering bank accounts & credit cards more than twice is crazy. if all refunds are going to same account, let me just check 'same' - ditto credit cards
Date published: 2022-10-10
Rated 3 out of 5 by
Marita1952 from
Turbo Tax Review
Need to somehow fix the program when a state does not have state income tax to bypass having to answer "don't want to file now." Tennessee does not have state income tax so naturally I don't want to file but makes it appear there is an error because I chose not to file.
Date published: 2022-10-10
Rated 5 out of 5 by
gbmccool81 from
you guys are great
i love this app it has very good secrity setup thank you
Date published: 2022-10-10
Rated 1 out of 5 by
euwu from
Paid extra to file but was rejected repeatedly
I paid extra to efile for my 2020 return but still ended up needing to mail it in. In June 2021, the IRS mailed me that they had not received my tax documents. Both the IRS and Turbotax were unresponsive of my situation. I should not have had to pay for such a service.
Date published: 2022-10-10
Rated 4 out of 5 by
Moretonse from
Turbo Tax 2021
This year was good. Last year I had problems with the program.
Date published: 2022-10-10
Rated 5 out of 5 by
SteveonFishers from
TurboTax is the only option!
I have used TurboTax for decades and it has only gotten better every year. I am happy with the product for Home and Business.
Date published: 2022-10-10
Rated 5 out of 5 by
Giovanni412 from
Great
It was simple and easy. Thank you for making my life easy
All TurboTax® Offerings Reviews - Page 3707
Date published: 2022-10-10