TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from it was not a good experience It was overly complicated, I also tried pulling my last year tax return documents, but nowhere to be found on the site!!
Date published: 2022-10-10
Rated 1 out of 5 by from Overpriced I decided to try TurboTax for the first time. Overpriced! I will be returning to H&R Block, which has always been great for me and is more affordable.
Date published: 2022-10-10
Rated 5 out of 5 by from Great Service Alfredo is excellent, I'd recommend him to anyone.
Date published: 2022-10-10
Rated 3 out of 5 by from Turbo Tax is clunky 1. difficult to correct errors, especially when review says fill in some that does not apply. seems to happen at least once every year. 2. scrolling down to the bottom of lists repetitively should not be necessary 3. entering bank accounts & credit cards more than twice is crazy. if all refunds are going to same account, let me just check 'same' - ditto credit cards
Date published: 2022-10-10
Rated 3 out of 5 by from Turbo Tax Review Need to somehow fix the program when a state does not have state income tax to bypass having to answer "don't want to file now." Tennessee does not have state income tax so naturally I don't want to file but makes it appear there is an error because I chose not to file.
Date published: 2022-10-10
Rated 5 out of 5 by from you guys are great i love this app it has very good secrity setup thank you
Date published: 2022-10-10
Rated 1 out of 5 by from Paid extra to file but was rejected repeatedly I paid extra to efile for my 2020 return but still ended up needing to mail it in. In June 2021, the IRS mailed me that they had not received my tax documents. Both the IRS and Turbotax were unresponsive of my situation. I should not have had to pay for such a service.
Date published: 2022-10-10
Rated 4 out of 5 by from Turbo Tax 2021 This year was good. Last year I had problems with the program.
Date published: 2022-10-10
Rated 5 out of 5 by from TurboTax is the only option! I have used TurboTax for decades and it has only gotten better every year. I am happy with the product for Home and Business.
Date published: 2022-10-10
Rated 5 out of 5 by from Great It was simple and easy. Thank you for making my life easy
Date published: 2022-10-10
All TurboTax® Offerings Reviews - Page 3707
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from it was not a good experience It was overly complicated, I also tried pulling my last year tax return documents, but nowhere to be found on the site!!
Date published: 2022-10-10
Rated 1 out of 5 by from Overpriced I decided to try TurboTax for the first time. Overpriced! I will be returning to H&R Block, which has always been great for me and is more affordable.
Date published: 2022-10-10
Rated 5 out of 5 by from Great Service Alfredo is excellent, I'd recommend him to anyone.
Date published: 2022-10-10
Rated 3 out of 5 by from Turbo Tax is clunky 1. difficult to correct errors, especially when review says fill in some that does not apply. seems to happen at least once every year. 2. scrolling down to the bottom of lists repetitively should not be necessary 3. entering bank accounts & credit cards more than twice is crazy. if all refunds are going to same account, let me just check 'same' - ditto credit cards
Date published: 2022-10-10
Rated 3 out of 5 by from Turbo Tax Review Need to somehow fix the program when a state does not have state income tax to bypass having to answer "don't want to file now." Tennessee does not have state income tax so naturally I don't want to file but makes it appear there is an error because I chose not to file.
Date published: 2022-10-10
Rated 5 out of 5 by from you guys are great i love this app it has very good secrity setup thank you
Date published: 2022-10-10
Rated 1 out of 5 by from Paid extra to file but was rejected repeatedly I paid extra to efile for my 2020 return but still ended up needing to mail it in. In June 2021, the IRS mailed me that they had not received my tax documents. Both the IRS and Turbotax were unresponsive of my situation. I should not have had to pay for such a service.
Date published: 2022-10-10
Rated 4 out of 5 by from Turbo Tax 2021 This year was good. Last year I had problems with the program.
Date published: 2022-10-10
Rated 5 out of 5 by from TurboTax is the only option! I have used TurboTax for decades and it has only gotten better every year. I am happy with the product for Home and Business.
Date published: 2022-10-10
Rated 5 out of 5 by from Great It was simple and easy. Thank you for making my life easy
Date published: 2022-10-10
All TurboTax® Offerings Reviews - Page 3707