TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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Rated 2 out of 5 by
HicksAnnoyed from
Fix Issue with Mac OS
The software works ok on Mac OS had a issue with autosave I don't know why this keeps happening but this is really annoying.
Date published: 2022-03-24
Rated 5 out of 5 by
Emilysuz21 from
Turbo tax is and always been AWESOME!!!
I have used turbo tax for years and they have always been great at helping me do my own taxes. On top of that I have learned some useful info along the way. Thanks Turbo!!!
Date published: 2022-03-24
Rated 3 out of 5 by
Mela1111 from
State return e-file is not worth the money charged
The instructions on a form were not correct for my state. I left a field blank as directed by the help instructions. The review processes did not flag the issue and allowed me to e-file my state return. It was rejected and I had to contact the TurboTax support line. Support was great (Jaci) but I now have to follow up with my state to rectify the amount I paid. Save your $49 and file manually. I ended up spending more time e-filing than if I would have done it manually.
Date published: 2022-03-24
Rated 1 out of 5 by
Ko115 from
The advertising is completely misleading
While the experts were helpful I was told I would be able to file for free and that was not the case. I did not find out that I couldn’t file for free until the very end of the process which was well before the 3/31 deadline. I would not recommend as I now have to pay a large sum to file.
Date published: 2022-03-24
Rated 5 out of 5 by
Ariel0612 from
love turbo tax
I always find filling my taxes as something scary or stressful but with turbotax its so quick and easy!
Date published: 2022-03-24
Rated 5 out of 5 by
Jaime Torrijos from
TurboTax
My first time actually using online expertise agent, who I found it very easy to speak to and understanding along with informative. I thank you very much for making this stressful activity very comfortable.
Date published: 2022-03-24
Rated 5 out of 5 by
Relievedks from
good experience
Very knowledgeable and responsive. I was a little surprised by the price since it was higher than was expected/quoted.
Date published: 2022-03-24
Rated 5 out of 5 by
Nick212 from
Amazing tax service!
Best way I've ever filed my taxes. Definitely recommend to everyone
Date published: 2022-03-24
Rated 5 out of 5 by
virgil43 from
Turbo tax saved me money!
The turbo tax software was very easy to use and walked me through step by step!
Date published: 2022-03-24
Rated 5 out of 5 by
Jlj23 from
Turbo tax was great
It was fast and easy and self explanatory made me comfortable in doing my own taxes for
All TurboTax® Offerings Reviews - Page 3706
Date published: 2022-03-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
HicksAnnoyed from
Fix Issue with Mac OS
The software works ok on Mac OS had a issue with autosave I don't know why this keeps happening but this is really annoying.
Date published: 2022-03-24
Rated 5 out of 5 by
Emilysuz21 from
Turbo tax is and always been AWESOME!!!
I have used turbo tax for years and they have always been great at helping me do my own taxes. On top of that I have learned some useful info along the way. Thanks Turbo!!!
Date published: 2022-03-24
Rated 3 out of 5 by
Mela1111 from
State return e-file is not worth the money charged
The instructions on a form were not correct for my state. I left a field blank as directed by the help instructions. The review processes did not flag the issue and allowed me to e-file my state return. It was rejected and I had to contact the TurboTax support line. Support was great (Jaci) but I now have to follow up with my state to rectify the amount I paid. Save your $49 and file manually. I ended up spending more time e-filing than if I would have done it manually.
Date published: 2022-03-24
Rated 1 out of 5 by
Ko115 from
The advertising is completely misleading
While the experts were helpful I was told I would be able to file for free and that was not the case. I did not find out that I couldn’t file for free until the very end of the process which was well before the 3/31 deadline. I would not recommend as I now have to pay a large sum to file.
Date published: 2022-03-24
Rated 5 out of 5 by
Ariel0612 from
love turbo tax
I always find filling my taxes as something scary or stressful but with turbotax its so quick and easy!
Date published: 2022-03-24
Rated 5 out of 5 by
Jaime Torrijos from
TurboTax
My first time actually using online expertise agent, who I found it very easy to speak to and understanding along with informative. I thank you very much for making this stressful activity very comfortable.
Date published: 2022-03-24
Rated 5 out of 5 by
Relievedks from
good experience
Very knowledgeable and responsive. I was a little surprised by the price since it was higher than was expected/quoted.
Date published: 2022-03-24
Rated 5 out of 5 by
Nick212 from
Amazing tax service!
Best way I've ever filed my taxes. Definitely recommend to everyone
Date published: 2022-03-24
Rated 5 out of 5 by
virgil43 from
Turbo tax saved me money!
The turbo tax software was very easy to use and walked me through step by step!
Date published: 2022-03-24
Rated 5 out of 5 by
Jlj23 from
Turbo tax was great
It was fast and easy and self explanatory made me comfortable in doing my own taxes for
All TurboTax® Offerings Reviews - Page 3706
Date published: 2022-03-24