TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Love Turbo Tax! Been using TurboTax for years, intuitive and easy to use - great product!
Date published: 2023-04-09
Rated 5 out of 5 by from Well done! Everything went well after I was able to download my 403b data. From now on I don't think there will be an issue with. The adviser was well informed and was able solve my issues quickly.
Date published: 2023-04-09
Rated 2 out of 5 by from Did not deal with K-1 and K-3s well I had a k-1 to keep track of and a k-3 is forthcoming but there was no way to check Box 16 to address the k-3 inputs, even though they are still to come. I'm crossing my fingers that I am not going to be in trouble for this, but this is supposed to be software that walks one through filing taxes - I can't say I'd use it again if I'm filing with this much uncertainty.
Date published: 2023-04-09
Rated 2 out of 5 by from Too many questions and up-selling The sheer number of question, attempts to sell you stuff, and random animations is ridiculous. Doing taxes is already stressful enough. Now TurboTax wants to play mind games as well? I went to download my previous year's tax returns and had to answer multiple questions before it would let me. Why does TurboTax need to know why I want my 2021 tax return? Just give me my information. If the software can't let me do my taxes without playing 20 questions or attempt to sell me stuff every other screen, I'll take a look at other methods
Date published: 2023-04-09
Rated 5 out of 5 by from Quick and Easy Love it!! It was made so easy to file my taxes. The camera option is so awesomeand fast!
Date published: 2023-04-09
Rated 5 out of 5 by from ALWAYS Easy, ALWAYS Available, ALWAYS Reliable The title says it all..... From point of purchase through execution.
Date published: 2023-04-09
Rated 5 out of 5 by from Tax Return TurboTax It was easy to go thru the sections. If I had a question it was easy to get the information from the same syste. Will definately buy this again for next year. It is usually 100+ dollars online or if you go to someone else that would charge about the same.
Date published: 2023-04-09
Rated 5 out of 5 by from As always, great experience TurboTax makes the process of filing my taxes as painless as possible. The help pop-ups are understandable as well.
Date published: 2023-04-09
Rated 5 out of 5 by from 😎 Easy especially because they save your information.
Date published: 2023-04-09
Rated 1 out of 5 by from Hidden Fees Went from agreeing to paying $44 to being charged more than $150 for a return. I'll just pay someone else to do them next year.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3701
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax! Been using TurboTax for years, intuitive and easy to use - great product!
Date published: 2023-04-09
Rated 5 out of 5 by from Well done! Everything went well after I was able to download my 403b data. From now on I don't think there will be an issue with. The adviser was well informed and was able solve my issues quickly.
Date published: 2023-04-09
Rated 2 out of 5 by from Did not deal with K-1 and K-3s well I had a k-1 to keep track of and a k-3 is forthcoming but there was no way to check Box 16 to address the k-3 inputs, even though they are still to come. I'm crossing my fingers that I am not going to be in trouble for this, but this is supposed to be software that walks one through filing taxes - I can't say I'd use it again if I'm filing with this much uncertainty.
Date published: 2023-04-09
Rated 2 out of 5 by from Too many questions and up-selling The sheer number of question, attempts to sell you stuff, and random animations is ridiculous. Doing taxes is already stressful enough. Now TurboTax wants to play mind games as well? I went to download my previous year's tax returns and had to answer multiple questions before it would let me. Why does TurboTax need to know why I want my 2021 tax return? Just give me my information. If the software can't let me do my taxes without playing 20 questions or attempt to sell me stuff every other screen, I'll take a look at other methods
Date published: 2023-04-09
Rated 5 out of 5 by from Quick and Easy Love it!! It was made so easy to file my taxes. The camera option is so awesomeand fast!
Date published: 2023-04-09
Rated 5 out of 5 by from ALWAYS Easy, ALWAYS Available, ALWAYS Reliable The title says it all..... From point of purchase through execution.
Date published: 2023-04-09
Rated 5 out of 5 by from Tax Return TurboTax It was easy to go thru the sections. If I had a question it was easy to get the information from the same syste. Will definately buy this again for next year. It is usually 100+ dollars online or if you go to someone else that would charge about the same.
Date published: 2023-04-09
Rated 5 out of 5 by from As always, great experience TurboTax makes the process of filing my taxes as painless as possible. The help pop-ups are understandable as well.
Date published: 2023-04-09
Rated 5 out of 5 by from 😎 Easy especially because they save your information.
Date published: 2023-04-09
Rated 1 out of 5 by from Hidden Fees Went from agreeing to paying $44 to being charged more than $150 for a return. I'll just pay someone else to do them next year.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3701