TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Hidden fees not explained upfront I always use TurboTax but some hidden fees came out after the fact. Very disappointed.
Date published: 2021-04-12
Rated 5 out of 5 by from Finally I understand taxes:) I love turbo tax. It explains everything super easy and it lets you know exactly what you want to do doesn't kick you out or doesn't time expire on you I love it and it saves where you left off if you need to go get something for a couple days
Date published: 2021-04-12
Rated 5 out of 5 by from it was eazy very eazy. anybody can do it. I recommend Turbo Tax
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use First time filing, it was fast and easy to use. Highly recommend
Date published: 2021-04-12
Rated 5 out of 5 by from They make it so easy you always remember your first time, especially when you are so well supported! Thank you Turbotax
Date published: 2021-04-12
Rated 5 out of 5 by from awesome great it was all that i expected. the process was fST
Date published: 2021-04-12
Rated 5 out of 5 by from Easy and comprehensive. Been using Turbo tax for few years. Always easy to use and the process is very transparent
Date published: 2021-04-12
Rated 3 out of 5 by from Product good; support is awful Filling out tax forms was easy, and online guidance is super. However, I needed to fix my return after minor rejection error, and trying to get info and help to do that was impossible. Computer AI help was one big loop or repeated messages. Finally accessed a phone line and computer AI again was unhelpful, unresponsive to spoken requests, and ultimately ended my call without any assistance given- only a suggestion to try the online support. Frustrating and unsatisfying experience.
Date published: 2021-04-12
Rated 5 out of 5 by from First Timer Tax-Filer TurboTax helped me so much! As a first time tax filer i loved all of the information and questions turbo tax had set up. The links and questions on the pages were extremely helpful. The platform is easy to navigate and straightforward. Also, I was a student for half the year and moved states during the year too and turbotax made it easy to file with these big adjustments.
Date published: 2021-04-12
Rated 5 out of 5 by from Trustworthy, Reliable, Easy to Use TurboTax makes it easy by walking you through the steps in a logical fashion. It is accurate and does the math, but more importantly guides you to complete the return correctly. Help is always available, as well. I have used TurboTax for years and have always been happy with the results.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3701
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Hidden fees not explained upfront I always use TurboTax but some hidden fees came out after the fact. Very disappointed.
Date published: 2021-04-12
Rated 5 out of 5 by from Finally I understand taxes:) I love turbo tax. It explains everything super easy and it lets you know exactly what you want to do doesn't kick you out or doesn't time expire on you I love it and it saves where you left off if you need to go get something for a couple days
Date published: 2021-04-12
Rated 5 out of 5 by from it was eazy very eazy. anybody can do it. I recommend Turbo Tax
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use First time filing, it was fast and easy to use. Highly recommend
Date published: 2021-04-12
Rated 5 out of 5 by from They make it so easy you always remember your first time, especially when you are so well supported! Thank you Turbotax
Date published: 2021-04-12
Rated 5 out of 5 by from awesome great it was all that i expected. the process was fST
Date published: 2021-04-12
Rated 5 out of 5 by from Easy and comprehensive. Been using Turbo tax for few years. Always easy to use and the process is very transparent
Date published: 2021-04-12
Rated 3 out of 5 by from Product good; support is awful Filling out tax forms was easy, and online guidance is super. However, I needed to fix my return after minor rejection error, and trying to get info and help to do that was impossible. Computer AI help was one big loop or repeated messages. Finally accessed a phone line and computer AI again was unhelpful, unresponsive to spoken requests, and ultimately ended my call without any assistance given- only a suggestion to try the online support. Frustrating and unsatisfying experience.
Date published: 2021-04-12
Rated 5 out of 5 by from First Timer Tax-Filer TurboTax helped me so much! As a first time tax filer i loved all of the information and questions turbo tax had set up. The links and questions on the pages were extremely helpful. The platform is easy to navigate and straightforward. Also, I was a student for half the year and moved states during the year too and turbotax made it easy to file with these big adjustments.
Date published: 2021-04-12
Rated 5 out of 5 by from Trustworthy, Reliable, Easy to Use TurboTax makes it easy by walking you through the steps in a logical fashion. It is accurate and does the math, but more importantly guides you to complete the return correctly. Help is always available, as well. I have used TurboTax for years and have always been happy with the results.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3701