TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Patita103 from
Turbo Tax is awesome
Always reliable and easy to navigate, I love it, use it all the time
Date published: 2023-04-19
Rated 1 out of 5 by
BradfordJ from
Absolute crap
I've now spent 4 hours attempting to file electronically. Nobody to talk to at Turbotax to explain why this isn't working.
Date published: 2023-04-19
Rated 4 out of 5 by
Turbo taxer 909 from
Good
Nice.. Turbotax made it simple and easy for me to get this done thanks turbotax
Date published: 2023-04-19
Rated 5 out of 5 by
BrendaMT3825 from
Made filing super fast and easy!!
Step by step guidance makes sure you miss nothing and I am so appreciative of that tool!
Date published: 2023-04-19
Rated 1 out of 5 by
Joey2212 from
horrible
everything was extremely confusing the experts were no help and the program shut off many times. truly I can't believe what a disappointment this was, paying for this and thinking it was going to make my life easier. ALOT of bugs in the system that makes it extremely hard to get through, slow and lags.
Date published: 2023-04-19
Rated 5 out of 5 by
EmP2002 from
TurboTax is a fantastic!!
Very easy to upload and use - for someone that is just starting to work and pay taxes, it is a very simple software service to use!!
Date published: 2023-04-19
Rated 3 out of 5 by
Tooga from
Love the step by step instructions
Anyone could file there taxes through the step by step instructions
Date published: 2023-04-19
Rated 2 out of 5 by
HE1305CO from
More & More Expensive Each Year!
No one likes doing taxes, but Turbo Tax does make it easy for those who do not want to involve hiring an accountant. However, each year it seems like Turbo Tax gets more expensive. If you have investment accounts, you automatically need to upgrade. Every other page asks you if you want to upgrade to Turbotax Max. State returns are an fee, and most of the state return pulls over from the federal return, so it's grossly overpriced. I also find that if one of the boxes in your investment account tax paperwork doesn't line up exactly, it's hard to know if you are correctly entering something for your investment account. My partner and I bought a house this past year. He selected he had purchased a house this year on the main Turbo Tax menu, however, he was not prompted to enter any information about our house and as a result did not receive any of the tax breaks for payment of real estate taxes or interest. I was prompted, but we both should have been prompted.
Date published: 2023-04-19
Rated 1 out of 5 by
Ironick08 from
Turbo tax is a scam
Turbo tax Claims to be free yet charges $150. Won’t be using it again. For what turbo tax charges I could hire a tax professional that I can talk to
Date published: 2023-04-19
Rated 5 out of 5 by
Yehuda Halpert from
Was AVery Good Experience
The help I received from your agents was excellent, in particular dan. He followed up continuously throughout the process. Was responsive, helpful and most importantly proactive. He was very knowledgeable of teh law and teh software and when he did not know an answer (an obscure parsonage issue) he followed up internally until an answer was found.
All TurboTax® Offerings Reviews - Page 371
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Patita103 from
Turbo Tax is awesome
Always reliable and easy to navigate, I love it, use it all the time
Date published: 2023-04-19
Rated 1 out of 5 by
BradfordJ from
Absolute crap
I've now spent 4 hours attempting to file electronically. Nobody to talk to at Turbotax to explain why this isn't working.
Date published: 2023-04-19
Rated 4 out of 5 by
Turbo taxer 909 from
Good
Nice.. Turbotax made it simple and easy for me to get this done thanks turbotax
Date published: 2023-04-19
Rated 5 out of 5 by
BrendaMT3825 from
Made filing super fast and easy!!
Step by step guidance makes sure you miss nothing and I am so appreciative of that tool!
Date published: 2023-04-19
Rated 1 out of 5 by
Joey2212 from
horrible
everything was extremely confusing the experts were no help and the program shut off many times. truly I can't believe what a disappointment this was, paying for this and thinking it was going to make my life easier. ALOT of bugs in the system that makes it extremely hard to get through, slow and lags.
Date published: 2023-04-19
Rated 5 out of 5 by
EmP2002 from
TurboTax is a fantastic!!
Very easy to upload and use - for someone that is just starting to work and pay taxes, it is a very simple software service to use!!
Date published: 2023-04-19
Rated 3 out of 5 by
Tooga from
Love the step by step instructions
Anyone could file there taxes through the step by step instructions
Date published: 2023-04-19
Rated 2 out of 5 by
HE1305CO from
More & More Expensive Each Year!
No one likes doing taxes, but Turbo Tax does make it easy for those who do not want to involve hiring an accountant. However, each year it seems like Turbo Tax gets more expensive. If you have investment accounts, you automatically need to upgrade. Every other page asks you if you want to upgrade to Turbotax Max. State returns are an fee, and most of the state return pulls over from the federal return, so it's grossly overpriced. I also find that if one of the boxes in your investment account tax paperwork doesn't line up exactly, it's hard to know if you are correctly entering something for your investment account. My partner and I bought a house this past year. He selected he had purchased a house this year on the main Turbo Tax menu, however, he was not prompted to enter any information about our house and as a result did not receive any of the tax breaks for payment of real estate taxes or interest. I was prompted, but we both should have been prompted.
Date published: 2023-04-19
Rated 1 out of 5 by
Ironick08 from
Turbo tax is a scam
Turbo tax Claims to be free yet charges $150. Won’t be using it again. For what turbo tax charges I could hire a tax professional that I can talk to
Date published: 2023-04-19
Rated 5 out of 5 by
Yehuda Halpert from
Was AVery Good Experience
The help I received from your agents was excellent, in particular dan. He followed up continuously throughout the process. Was responsive, helpful and most importantly proactive. He was very knowledgeable of teh law and teh software and when he did not know an answer (an obscure parsonage issue) he followed up internally until an answer was found.
All TurboTax® Offerings Reviews - Page 371
Date published: 2023-04-19