TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is great TurboTax makes it so easy to do taxes yourself. i would recommend to anyone
Date published: 2023-04-11
Rated 1 out of 5 by from The worst program for tax preparation This program (turbo tax home and business) SUCKS. I have only about 20 stock transactions a year - but entering them in Turbotax takes hours - and I am sick of Intuit trying to sell me every kind of horse manure. I don't need your audit defense, I don't need your Turbo Tax Advantage (and if I could easily buy ANYTHING else, I would) and I really don't need you announcing how wonderful you are every. five minutes. YOU DIDNOT DECIDE THAT I AM SINGLE, I MADE THAT DECISION. This thing is insulting, and I seriously doubt its value. As I mentioned, if anything else were readily available I would NEVER buy turbo tax (or ANY Intuit produce) again
Date published: 2023-04-11
Rated 3 out of 5 by from Expensive and Concerning Glitch The site is more expensive than I remember it being and I ran into the concerning glitch in the process saying it needed my email in "My Info" during the final stage. The FAQ didn't work. I got lucky after restarting all my computers, confirming my email address, and switching to my laptop it finally cleared.
Date published: 2023-04-11
Rated 4 out of 5 by from Good to have s/o else do the math. for three years you reported that I had not filed w/ TTax. WRONG ! I have filed with you for 20+ years but you don't find my info until I send you a copy of your confirmation email. This year I ordered a download. I WAS NOT ABLE to DOWNLOAD THAT THING!!! I had to start from the beginning on-line. I had to enter all the info that is sitting in your files under my legal name and SSN.
Date published: 2023-04-11
Rated 5 out of 5 by from Thanks Very easy to do I’m not useally good with this stuff but you made it very easy for me
Date published: 2023-04-11
Rated 2 out of 5 by from 2022 Desktop Return There was no place for the tax form I generated through cointracker for my crypto taxes. No 1040 Section D option. So I assumed it was for Section D Capital Gains and Losses.
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo Tax All was good. Easy as could be. Liked the expert advice.
Date published: 2023-04-11
Rated 5 out of 5 by from Great Service The gentleman that I had the pleasure to speak with was fabulous - I wish I would have gotten his name - it started with an A
Date published: 2023-04-11
Rated 2 out of 5 by from only benefit is carrying over old information I would change if it were not for the hassle of old information carrying over. Does not prompt for sales tax or large purchase deductions, misses information in auto imported forms, never fully completes K1 despite having premium, requires manual entry of unknown values at the end, wouldn't scroll on last page so submit button was hidden, had to change to a new monitor, re-asks the same questions over and over if you reenter an old section, always tries to upsell throughout the entire process multiple times
Date published: 2023-04-11
Rated 5 out of 5 by from great joseph k was a great help! give him a raise and a free lunch!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3690
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great TurboTax makes it so easy to do taxes yourself. i would recommend to anyone
Date published: 2023-04-11
Rated 1 out of 5 by from The worst program for tax preparation This program (turbo tax home and business) SUCKS. I have only about 20 stock transactions a year - but entering them in Turbotax takes hours - and I am sick of Intuit trying to sell me every kind of horse manure. I don't need your audit defense, I don't need your Turbo Tax Advantage (and if I could easily buy ANYTHING else, I would) and I really don't need you announcing how wonderful you are every. five minutes. YOU DIDNOT DECIDE THAT I AM SINGLE, I MADE THAT DECISION. This thing is insulting, and I seriously doubt its value. As I mentioned, if anything else were readily available I would NEVER buy turbo tax (or ANY Intuit produce) again
Date published: 2023-04-11
Rated 3 out of 5 by from Expensive and Concerning Glitch The site is more expensive than I remember it being and I ran into the concerning glitch in the process saying it needed my email in "My Info" during the final stage. The FAQ didn't work. I got lucky after restarting all my computers, confirming my email address, and switching to my laptop it finally cleared.
Date published: 2023-04-11
Rated 4 out of 5 by from Good to have s/o else do the math. for three years you reported that I had not filed w/ TTax. WRONG ! I have filed with you for 20+ years but you don't find my info until I send you a copy of your confirmation email. This year I ordered a download. I WAS NOT ABLE to DOWNLOAD THAT THING!!! I had to start from the beginning on-line. I had to enter all the info that is sitting in your files under my legal name and SSN.
Date published: 2023-04-11
Rated 5 out of 5 by from Thanks Very easy to do I’m not useally good with this stuff but you made it very easy for me
Date published: 2023-04-11
Rated 2 out of 5 by from 2022 Desktop Return There was no place for the tax form I generated through cointracker for my crypto taxes. No 1040 Section D option. So I assumed it was for Section D Capital Gains and Losses.
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo Tax All was good. Easy as could be. Liked the expert advice.
Date published: 2023-04-11
Rated 5 out of 5 by from Great Service The gentleman that I had the pleasure to speak with was fabulous - I wish I would have gotten his name - it started with an A
Date published: 2023-04-11
Rated 2 out of 5 by from only benefit is carrying over old information I would change if it were not for the hassle of old information carrying over. Does not prompt for sales tax or large purchase deductions, misses information in auto imported forms, never fully completes K1 despite having premium, requires manual entry of unknown values at the end, wouldn't scroll on last page so submit button was hidden, had to change to a new monitor, re-asks the same questions over and over if you reenter an old section, always tries to upsell throughout the entire process multiple times
Date published: 2023-04-11
Rated 5 out of 5 by from great joseph k was a great help! give him a raise and a free lunch!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3690