TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax makes it easy! Got all the guidance I needed to feel confident I maximized my return. Thanks!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax worked great OK it was easy to use and when I got stuck and couldn't answer a couple of questions Lady expert came on and I forgot her name but see asked to view my screen and helped me answer the questions
Date published: 2021-04-12
Rated 5 out of 5 by from easiest way to do taxes This is my ninth year using Turbo Tax. Super fast and extremely easy to use.
Date published: 2021-04-12
Rated 5 out of 5 by from Love turbotax It is easy to use and catches mistakes. I feel my information is secure with turbotax.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is Great! Been using Turbo Tax for at least 12 years and have always been totally satisfied!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is awesome I chose the free edition. It was a smooth process & very easy.
Date published: 2021-04-12
Rated 5 out of 5 by from Simple, fast and easy to use! Been using it for a couple years, have had no problem and if i have needed any help it has always been 1 click away from understanding what i needed to do!
Date published: 2021-04-12
Rated 4 out of 5 by from 2021 Return Live consultants very friendly but gave incorrect information a couple of times.
Date published: 2021-04-12
Rated 5 out of 5 by from So easy Turbo Tax allows me to do my taxes all on my own without any trouble - and even when I have some unusual circumstances. And I love that it keeps me information from previous years.
Date published: 2021-04-12
Rated 3 out of 5 by from Turbo Tax Live Experts The program itself is very good. Turbo Tax Live Expert was the problem. I called with a question on how to enter Contributions with Standard Deductions. I had entered in the regular deduction section and it was not allowing whole amount. My questions was "where should I enter the contributions while using standard deductions?" The Expert insisted that I allow her into my return so she could determine what I was doing wrong. I did not want to do that so I asked to speak with her supervisor. Of course, she said, but she will call you within 24-48 hours. Well that was 2 weeks ago and no call yet. I discovered on my own that at end of return review it asks you to put in amount of contribution. Easily solved if there would have been some instruction on the screen or especially from Live Expert. Not happy with how I was treated. In the past, everyone has been really helpful if I had a problem. Maybe there needs to be a change of attitude.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3688
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax makes it easy! Got all the guidance I needed to feel confident I maximized my return. Thanks!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax worked great OK it was easy to use and when I got stuck and couldn't answer a couple of questions Lady expert came on and I forgot her name but see asked to view my screen and helped me answer the questions
Date published: 2021-04-12
Rated 5 out of 5 by from easiest way to do taxes This is my ninth year using Turbo Tax. Super fast and extremely easy to use.
Date published: 2021-04-12
Rated 5 out of 5 by from Love turbotax It is easy to use and catches mistakes. I feel my information is secure with turbotax.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is Great! Been using Turbo Tax for at least 12 years and have always been totally satisfied!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is awesome I chose the free edition. It was a smooth process & very easy.
Date published: 2021-04-12
Rated 5 out of 5 by from Simple, fast and easy to use! Been using it for a couple years, have had no problem and if i have needed any help it has always been 1 click away from understanding what i needed to do!
Date published: 2021-04-12
Rated 4 out of 5 by from 2021 Return Live consultants very friendly but gave incorrect information a couple of times.
Date published: 2021-04-12
Rated 5 out of 5 by from So easy Turbo Tax allows me to do my taxes all on my own without any trouble - and even when I have some unusual circumstances. And I love that it keeps me information from previous years.
Date published: 2021-04-12
Rated 3 out of 5 by from Turbo Tax Live Experts The program itself is very good. Turbo Tax Live Expert was the problem. I called with a question on how to enter Contributions with Standard Deductions. I had entered in the regular deduction section and it was not allowing whole amount. My questions was "where should I enter the contributions while using standard deductions?" The Expert insisted that I allow her into my return so she could determine what I was doing wrong. I did not want to do that so I asked to speak with her supervisor. Of course, she said, but she will call you within 24-48 hours. Well that was 2 weeks ago and no call yet. I discovered on my own that at end of return review it asks you to put in amount of contribution. Easily solved if there would have been some instruction on the screen or especially from Live Expert. Not happy with how I was treated. In the past, everyone has been really helpful if I had a problem. Maybe there needs to be a change of attitude.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3688