TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Excellent Turbo Tax Business Easy application that help individuals navigate thru all require documents and form required to file taxes. Could be much better if all the State tax forms were free and included.
Date published: 2022-08-16
Rated 5 out of 5 by from Absolute great Wonderful thankful for everything we appreciate your business & service
Date published: 2022-08-16
Rated 5 out of 5 by from FRANK IS AMAZING! I enjoyed every second of this experience, when it comes to filing (especially late) it’s something we all dread. This year was particularly hard since I had some new factors that played into filing that I didn’t understand. Frank went ABOVE and BEYOND to make sure I was submitting everything correctly and was on the right track. He was extremely knowledgeable about my circumstances and taught me many things along the way. Not only did he provide outstanding service, he was so kind and patient. I would love to work with Frank every year! Everyone deserves a Frank!!
Date published: 2022-08-16
Rated 4 out of 5 by from Turbo Tax is helpful but could be better The software definitely simplifies the tax filing process. Area for improvement: Figures in forms do not easily link to where the information was initially entered, making it more difficult to understand how numbers in forms were calculated or to change them. Some of the instructions are confusing or inadequate, particularly when dealing with less common issues such as rental property.
Date published: 2022-08-16
Rated 5 out of 5 by from Quick and Easy This was my first time filing myself after a divorce. Gabriella took over and all my worries went away. When we spoke on the phone she was knowledgeable and incredibly helpful.
Date published: 2022-08-16
Rated 5 out of 5 by from TurboTax is awesome !! TurboTax makes it easy to do your own taxes. Got me back a great return which was a blessing in these hard times. Thank you TurboTax
Date published: 2022-08-16
Rated 5 out of 5 by from MADE IT EASY! I thought it would be hard to do but it wasn't. Very user friendly and explains things as you go.
Date published: 2022-08-16
Rated 5 out of 5 by from Always helps when u need it I have never had a bad experience with turbo if I do something wrong they tell me and show how to fix it
Date published: 2022-08-16
Rated 5 out of 5 by from awesome The process was easy. The software was very easy to navagate
Date published: 2022-08-16
Rated 5 out of 5 by from First Year My business sat dormant for two years due to COVID. I was stressed dealing with the catch-up in paperwork, but TurboTax made it so much easier than I ever expected.
Date published: 2022-08-16
All TurboTax® Offerings Reviews - Page 3686
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Excellent Turbo Tax Business Easy application that help individuals navigate thru all require documents and form required to file taxes. Could be much better if all the State tax forms were free and included.
Date published: 2022-08-16
Rated 5 out of 5 by from Absolute great Wonderful thankful for everything we appreciate your business & service
Date published: 2022-08-16
Rated 5 out of 5 by from FRANK IS AMAZING! I enjoyed every second of this experience, when it comes to filing (especially late) it’s something we all dread. This year was particularly hard since I had some new factors that played into filing that I didn’t understand. Frank went ABOVE and BEYOND to make sure I was submitting everything correctly and was on the right track. He was extremely knowledgeable about my circumstances and taught me many things along the way. Not only did he provide outstanding service, he was so kind and patient. I would love to work with Frank every year! Everyone deserves a Frank!!
Date published: 2022-08-16
Rated 4 out of 5 by from Turbo Tax is helpful but could be better The software definitely simplifies the tax filing process. Area for improvement: Figures in forms do not easily link to where the information was initially entered, making it more difficult to understand how numbers in forms were calculated or to change them. Some of the instructions are confusing or inadequate, particularly when dealing with less common issues such as rental property.
Date published: 2022-08-16
Rated 5 out of 5 by from Quick and Easy This was my first time filing myself after a divorce. Gabriella took over and all my worries went away. When we spoke on the phone she was knowledgeable and incredibly helpful.
Date published: 2022-08-16
Rated 5 out of 5 by from TurboTax is awesome !! TurboTax makes it easy to do your own taxes. Got me back a great return which was a blessing in these hard times. Thank you TurboTax
Date published: 2022-08-16
Rated 5 out of 5 by from MADE IT EASY! I thought it would be hard to do but it wasn't. Very user friendly and explains things as you go.
Date published: 2022-08-16
Rated 5 out of 5 by from Always helps when u need it I have never had a bad experience with turbo if I do something wrong they tell me and show how to fix it
Date published: 2022-08-16
Rated 5 out of 5 by from awesome The process was easy. The software was very easy to navagate
Date published: 2022-08-16
Rated 5 out of 5 by from First Year My business sat dormant for two years due to COVID. I was stressed dealing with the catch-up in paperwork, but TurboTax made it so much easier than I ever expected.
Date published: 2022-08-16
All TurboTax® Offerings Reviews - Page 3686