TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good Easy to use. You can switch between forms and step by step
Date published: 2022-03-22
Rated 3 out of 5 by from Not Impressed but it worked Everything was as awful as usual but when it asked how I wanted to pay for my two additional purchases (that would help me with my taxes) It gave me the option to pay with my federal return, what they didnt tell me until the end that by paying with my federal return that would cost me an additional $39 on top of the $95 I was already paying them. Luckily I caught it and just paid with my credit card but I was very disappointed with the sneak attack additional $39 they tried to charge me without being transparent about that from the beginning.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax is so easy! I'm 19 years old and still a dependent of my mom so I am able to do my own taxes with the easy tutorial for FREE!!
Date published: 2022-03-22
Rated 1 out of 5 by from Nearly botched my return this year. I imported my stock transactions and everything looked fine. Later, during a preliminary "review" TurboTax told me to enter in one of the transactions manually. I assumed it wanted to do some kind of data quality check because it only asked for one and moved on. Clearly this wasn't the case.... only at the very end, when I "viewed" my returns right before filing was I able to notice that Turbotax added the transaction that it asked me to manually enter, which caused there to be duplicate data. What I thought was a data quality check was actually adding information to the already synced data. If I hadn't noticed this I would have been telling the IRS I had a $10,000 transaction that never happened. Ultimately I'm glad I caught this, but I should not have had to.
Date published: 2022-03-22
Rated 5 out of 5 by from quick and easy Love Turbo Tax. Always a quick and easy experience. Anyone can do this.
Date published: 2022-03-22
Rated 5 out of 5 by from Easy and Simple to use Quick and precise, the 29 for Turbo Plus is worth the extra human help for more confusing tax forms.
Date published: 2022-03-22
Rated 4 out of 5 by from Nice Really helpful since I’m so busy. TurboTax made it easy to understand and fit into my schedule
Date published: 2022-03-22
Rated 5 out of 5 by from Many years now Simple, intuitive, and quick. There's a reason I keep coming back.
Date published: 2022-03-22
Rated 3 out of 5 by from It works OK but is too expensive Often the section descriptions are not clear or ambiguous, you have to be a tax expert to figure out exactly what it means! Clearly you want a good review, but you are not perfect and one size does not fit all, i will likely look elsewhere next year!
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo is Amazing Very easy and clear instructions to follow! Possibility to add tax documents manually and import them as well. Would definitely recommend it.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 3685
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good Easy to use. You can switch between forms and step by step
Date published: 2022-03-22
Rated 3 out of 5 by from Not Impressed but it worked Everything was as awful as usual but when it asked how I wanted to pay for my two additional purchases (that would help me with my taxes) It gave me the option to pay with my federal return, what they didnt tell me until the end that by paying with my federal return that would cost me an additional $39 on top of the $95 I was already paying them. Luckily I caught it and just paid with my credit card but I was very disappointed with the sneak attack additional $39 they tried to charge me without being transparent about that from the beginning.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax is so easy! I'm 19 years old and still a dependent of my mom so I am able to do my own taxes with the easy tutorial for FREE!!
Date published: 2022-03-22
Rated 1 out of 5 by from Nearly botched my return this year. I imported my stock transactions and everything looked fine. Later, during a preliminary "review" TurboTax told me to enter in one of the transactions manually. I assumed it wanted to do some kind of data quality check because it only asked for one and moved on. Clearly this wasn't the case.... only at the very end, when I "viewed" my returns right before filing was I able to notice that Turbotax added the transaction that it asked me to manually enter, which caused there to be duplicate data. What I thought was a data quality check was actually adding information to the already synced data. If I hadn't noticed this I would have been telling the IRS I had a $10,000 transaction that never happened. Ultimately I'm glad I caught this, but I should not have had to.
Date published: 2022-03-22
Rated 5 out of 5 by from quick and easy Love Turbo Tax. Always a quick and easy experience. Anyone can do this.
Date published: 2022-03-22
Rated 5 out of 5 by from Easy and Simple to use Quick and precise, the 29 for Turbo Plus is worth the extra human help for more confusing tax forms.
Date published: 2022-03-22
Rated 4 out of 5 by from Nice Really helpful since I’m so busy. TurboTax made it easy to understand and fit into my schedule
Date published: 2022-03-22
Rated 5 out of 5 by from Many years now Simple, intuitive, and quick. There's a reason I keep coming back.
Date published: 2022-03-22
Rated 3 out of 5 by from It works OK but is too expensive Often the section descriptions are not clear or ambiguous, you have to be a tax expert to figure out exactly what it means! Clearly you want a good review, but you are not perfect and one size does not fit all, i will likely look elsewhere next year!
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo is Amazing Very easy and clear instructions to follow! Possibility to add tax documents manually and import them as well. Would definitely recommend it.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 3685