TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Ok I think this time around there were more hidden fees than what I am used to with TurboTax. I feel they used to be more forward with what I would have to pay at the beginning instead of popping up throughout.
Date published: 2021-04-12
Rated 2 out of 5 by from made me pay the 40 dollar fee I could not have my card verified and was forced to pay the $40 fee to have it taken out of my return.
Date published: 2021-04-12
Rated 5 out of 5 by from Thank you Turbo Tax for making it easy! Been using for three years. It makes doing taxes a breeze and less stressful.
Date published: 2021-04-12
Rated 5 out of 5 by from Saved me time & money I had a more complicated return this year than in previous years. The Live Help option was invaluable with the unfamiliar section of the return. I particularly appreciated your employee, Brian, who helped solve my problems and reviewed my return.
Date published: 2021-04-12
Rated 3 out of 5 by from It is fine I do wish that some of the questions were a little easier to understand, but I have used TurboTax for years and I am a creature of habit.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax was easy and awesome! My experience using Turbo Tax was good, it was easy and quick.
Date published: 2021-04-12
Rated 5 out of 5 by from Quick and easy As a beginner at this, I found this really easy and fast.
Date published: 2021-04-12
Rated 4 out of 5 by from Rejected Returns I have submitted twice my returns and both time they have been rejected. I have reviewed the areas that were suggested but did not see any duplicate 1099Rs. Not much help beyond that from TT.
Date published: 2021-04-12
Rated 5 out of 5 by from Great Tax Software Turbo Tax is very user friendly....guides you through process step by step.
Date published: 2021-04-12
Rated 5 out of 5 by from Long Time user I have used Turbo Tax for years and love it. However last year I was not able to download my Premium Turbo Tax program and ended up using the online program had to pay additional $275.00 to file after having paid for the download. I was not happy. This year, every time I log in to Turbotax I would get the online program. I called your service center and someone helped me download my Pemium Turbotax program. You need to fix this issue as not every one wants to file via online. If I want to contact my Intuit account and sign in I get the online filing program
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3684
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Ok I think this time around there were more hidden fees than what I am used to with TurboTax. I feel they used to be more forward with what I would have to pay at the beginning instead of popping up throughout.
Date published: 2021-04-12
Rated 2 out of 5 by from made me pay the 40 dollar fee I could not have my card verified and was forced to pay the $40 fee to have it taken out of my return.
Date published: 2021-04-12
Rated 5 out of 5 by from Thank you Turbo Tax for making it easy! Been using for three years. It makes doing taxes a breeze and less stressful.
Date published: 2021-04-12
Rated 5 out of 5 by from Saved me time & money I had a more complicated return this year than in previous years. The Live Help option was invaluable with the unfamiliar section of the return. I particularly appreciated your employee, Brian, who helped solve my problems and reviewed my return.
Date published: 2021-04-12
Rated 3 out of 5 by from It is fine I do wish that some of the questions were a little easier to understand, but I have used TurboTax for years and I am a creature of habit.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax was easy and awesome! My experience using Turbo Tax was good, it was easy and quick.
Date published: 2021-04-12
Rated 5 out of 5 by from Quick and easy As a beginner at this, I found this really easy and fast.
Date published: 2021-04-12
Rated 4 out of 5 by from Rejected Returns I have submitted twice my returns and both time they have been rejected. I have reviewed the areas that were suggested but did not see any duplicate 1099Rs. Not much help beyond that from TT.
Date published: 2021-04-12
Rated 5 out of 5 by from Great Tax Software Turbo Tax is very user friendly....guides you through process step by step.
Date published: 2021-04-12
Rated 5 out of 5 by from Long Time user I have used Turbo Tax for years and love it. However last year I was not able to download my Premium Turbo Tax program and ended up using the online program had to pay additional $275.00 to file after having paid for the download. I was not happy. This year, every time I log in to Turbotax I would get the online program. I called your service center and someone helped me download my Pemium Turbotax program. You need to fix this issue as not every one wants to file via online. If I want to contact my Intuit account and sign in I get the online filing program
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3684