TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Problematic for active traders I have always loved the thoroughness of TurboTax. However, this year due to a combination of IRS policy changes and the way my brokerage reports their 1099-B, I had to spend about 12 hours manually changing negative proceeds to cost/basis transactions. It would be nice if TurboTax would address this problem in the future.
Date published: 2021-03-10
Rated 2 out of 5 by from Turbotax worked well for me Turbo Tax Works well just input the data andfollow the program
Date published: 2021-03-10
Rated 5 out of 5 by from very grateful for you! Thank you so much for making this ten times easier than any other tax preparation service!!
Date published: 2021-03-10
Rated 5 out of 5 by from GREAT! for small business Incredibly easy, calming, it asks questions, if you don't have answers you can revisit, change, you pick up/start-off anywhere. When I started the filing, I had some expenses in the wrong column, with their labels and guidance it was easily moved. The one time 100% expense write off for individual items(business equipment) under $2500, is GREAT because I don't know what next year will bring. My experience with doing taxes is: I get frustrated, put them aside for a week then try to get back "into them", over weeks & weeks. This was like a GOOD book you didn't want to put it down, a real page turner. The running tally at the top of the page was like being at the casino.(Money you owe or your refund is tabulated for each item entered) I also played with numbers to see what the liability would be for more income or different expenses that help lesson taxes. Live Customer Service was another BONUS. Can do attitude, reassuring, extremely helpful & patient
Date published: 2021-03-10
Rated 4 out of 5 by from A bug that cost me 2 hours - But otherwise good. During the question section I selected the box that I already filed the S-Corp option, but TurboTax wanted me to fill out the form 2553 right before e-filing. There is such a thing as thorough testing before releasing to the paying public. The work-around was uploading a page "This Page Intentionally Left Blank" in place of the form 2553.
Date published: 2021-03-10
Rated 5 out of 5 by from knowledgeable sales associate and great service i have used turbo tax for the last three years. the program is very easy to use and it leads you thru the complete filing process with clear and concise instructions. if you have any questions, help is only a click away. i definitely recommend turbo tax for your tax filing needs.
Date published: 2021-03-10
Rated 5 out of 5 by from turbo is great Turbo tax always help me get the most return back!
Date published: 2021-03-10
Rated 4 out of 5 by from A real nice thing i had my cable internet was off and on other that that i had easy manuvering here
Date published: 2021-03-10
Rated 5 out of 5 by from Very convenient and easy! Did not have the need to contact any support staff.
Date published: 2021-03-10
Rated 5 out of 5 by from Easy Peasy Turbotax is incredibly intuitive and makes an otherwise arduous task easy.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 3682
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Problematic for active traders I have always loved the thoroughness of TurboTax. However, this year due to a combination of IRS policy changes and the way my brokerage reports their 1099-B, I had to spend about 12 hours manually changing negative proceeds to cost/basis transactions. It would be nice if TurboTax would address this problem in the future.
Date published: 2021-03-10
Rated 2 out of 5 by from Turbotax worked well for me Turbo Tax Works well just input the data andfollow the program
Date published: 2021-03-10
Rated 5 out of 5 by from very grateful for you! Thank you so much for making this ten times easier than any other tax preparation service!!
Date published: 2021-03-10
Rated 5 out of 5 by from GREAT! for small business Incredibly easy, calming, it asks questions, if you don't have answers you can revisit, change, you pick up/start-off anywhere. When I started the filing, I had some expenses in the wrong column, with their labels and guidance it was easily moved. The one time 100% expense write off for individual items(business equipment) under $2500, is GREAT because I don't know what next year will bring. My experience with doing taxes is: I get frustrated, put them aside for a week then try to get back "into them", over weeks & weeks. This was like a GOOD book you didn't want to put it down, a real page turner. The running tally at the top of the page was like being at the casino.(Money you owe or your refund is tabulated for each item entered) I also played with numbers to see what the liability would be for more income or different expenses that help lesson taxes. Live Customer Service was another BONUS. Can do attitude, reassuring, extremely helpful & patient
Date published: 2021-03-10
Rated 4 out of 5 by from A bug that cost me 2 hours - But otherwise good. During the question section I selected the box that I already filed the S-Corp option, but TurboTax wanted me to fill out the form 2553 right before e-filing. There is such a thing as thorough testing before releasing to the paying public. The work-around was uploading a page "This Page Intentionally Left Blank" in place of the form 2553.
Date published: 2021-03-10
Rated 5 out of 5 by from knowledgeable sales associate and great service i have used turbo tax for the last three years. the program is very easy to use and it leads you thru the complete filing process with clear and concise instructions. if you have any questions, help is only a click away. i definitely recommend turbo tax for your tax filing needs.
Date published: 2021-03-10
Rated 5 out of 5 by from turbo is great Turbo tax always help me get the most return back!
Date published: 2021-03-10
Rated 4 out of 5 by from A real nice thing i had my cable internet was off and on other that that i had easy manuvering here
Date published: 2021-03-10
Rated 5 out of 5 by from Very convenient and easy! Did not have the need to contact any support staff.
Date published: 2021-03-10
Rated 5 out of 5 by from Easy Peasy Turbotax is incredibly intuitive and makes an otherwise arduous task easy.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 3682