TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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Rated 1 out of 5 by
AJG21 from
Sucks
These people jive you. Never believe them when they say it's free. I am a low-income student and they took me for $200 just to file. I depend on this money every year and they take it. Thanks, TurboTax!
Date published: 2022-03-22
Rated 5 out of 5 by
Kingsbdagr8 from
Easy money
Sherrie (my prep agent) talked me through every step. Also text and called to make sure I knew what was going on and why!
Date published: 2022-03-22
Rated 1 out of 5 by
Nickbrown1401 from
Not worth the money takenn
My expert was changed multiple times and asked questions through turbo tax messaging and was very slow took Over a week
Date published: 2022-03-22
Rated 4 out of 5 by
kasejojo from
super simple
Super simple, easy to use, step by step instructions .
Date published: 2022-03-22
Rated 5 out of 5 by
Otic from
Very Easy to Navigate!!
Very easy to navigate!! This is my third year of using it.
Date published: 2022-03-22
Rated 3 out of 5 by
Kaparona from
EFILE REJECT
I did read before to transmit my return, because I change my filling status, MFJ to Single, according with your instructions, I had to input the AGI, even it was for my ex-spouse and me, but my return was rejected. I am not sure if when I print it out and send by mail, you reimbursement the payment for efile the State Return that I already paid. You don't have any place in the website to make a questions or chat.
Date published: 2022-03-22
Rated 5 out of 5 by
hurleye from
Turbo Tax Was Awesome!
Jenifer went above and beyond to help us with this return. Best money spent!!!
Date published: 2022-03-22
Rated 3 out of 5 by
jimmie505 from
yay taxes
Seems like it is getting more and more expensive< I'll be weighing my options better next year.
Date published: 2022-03-22
Rated 5 out of 5 by
Kindzod from
Amazing service
Was a great and easy to understand process nothing extra and unnecessary.
Date published: 2022-03-22
Rated 5 out of 5 by
RID1 from
Turbo Tax is easy to use
All of the instructions are easy to follow except for a very few where you must be careful to read between the lines of the instruction to fully understand it. But even if you misinterpret the instruction, you will recognize to error shortly thereafter and return to the section to make the required change. I find that options to View 'Step-by-Step' and 'Forms' to be very useful.
All TurboTax® Offerings Reviews - Page 3678
Date published: 2022-03-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
AJG21 from
Sucks
These people jive you. Never believe them when they say it's free. I am a low-income student and they took me for $200 just to file. I depend on this money every year and they take it. Thanks, TurboTax!
Date published: 2022-03-22
Rated 5 out of 5 by
Kingsbdagr8 from
Easy money
Sherrie (my prep agent) talked me through every step. Also text and called to make sure I knew what was going on and why!
Date published: 2022-03-22
Rated 1 out of 5 by
Nickbrown1401 from
Not worth the money takenn
My expert was changed multiple times and asked questions through turbo tax messaging and was very slow took Over a week
Date published: 2022-03-22
Rated 4 out of 5 by
kasejojo from
super simple
Super simple, easy to use, step by step instructions .
Date published: 2022-03-22
Rated 5 out of 5 by
Otic from
Very Easy to Navigate!!
Very easy to navigate!! This is my third year of using it.
Date published: 2022-03-22
Rated 3 out of 5 by
Kaparona from
EFILE REJECT
I did read before to transmit my return, because I change my filling status, MFJ to Single, according with your instructions, I had to input the AGI, even it was for my ex-spouse and me, but my return was rejected. I am not sure if when I print it out and send by mail, you reimbursement the payment for efile the State Return that I already paid. You don't have any place in the website to make a questions or chat.
Date published: 2022-03-22
Rated 5 out of 5 by
hurleye from
Turbo Tax Was Awesome!
Jenifer went above and beyond to help us with this return. Best money spent!!!
Date published: 2022-03-22
Rated 3 out of 5 by
jimmie505 from
yay taxes
Seems like it is getting more and more expensive< I'll be weighing my options better next year.
Date published: 2022-03-22
Rated 5 out of 5 by
Kindzod from
Amazing service
Was a great and easy to understand process nothing extra and unnecessary.
Date published: 2022-03-22
Rated 5 out of 5 by
RID1 from
Turbo Tax is easy to use
All of the instructions are easy to follow except for a very few where you must be careful to read between the lines of the instruction to fully understand it. But even if you misinterpret the instruction, you will recognize to error shortly thereafter and return to the section to make the required change. I find that options to View 'Step-by-Step' and 'Forms' to be very useful.
All TurboTax® Offerings Reviews - Page 3678
Date published: 2022-03-22