TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy to navigate Easy to navigate and provide guidance based on past filing
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is AMAZING! Turbo Tax is the best way to file. Easy to understand and they guide you through everything. Whether you're itemizing everything or just doing standard deductions, they'll be watching for any tax breaks for you. I wish I remembered the woman's name that helped me over the phone. She was very nice!
Date published: 2023-04-09
Rated 3 out of 5 by from Nice but WAY TO EXPENSIVE The interview process is easy to understand, but the price has gone up $50 in one year. They are not printing packaging or making CDs. Everything is online so these expenses are not needed. They could pass the savings on to the customers but they raised the prices instead.
Date published: 2023-04-09
Rated 5 out of 5 by from Great product. Easy to use and helpful product. It allows me to get my taxes done late.
Date published: 2023-04-09
Rated 3 out of 5 by from Turbo Tax no longer easy to use Turbo tax 2022 is asking the user if it wants to upgrade too often. Aditionally, navigating through the sections (Income, credits) it asks repetitive questions about how you want to enter the data.. My first experiences with Turbo tax were actually more streamlined than recent experiences. I've been a user of Turbo Tax for over 20 years.
Date published: 2023-04-09
Rated 5 out of 5 by from Great Product Very easy to use. Helpful answers when you click on the question
Date published: 2023-04-09
Rated 5 out of 5 by from great good, Took less time than I expected, Price was high compared to last year
Date published: 2023-04-09
Rated 3 out of 5 by from Adequate But Fails to Carry Over Information Multiple instances where data, that is already known by the software, fails to carry through causing extra time and confusion
Date published: 2023-04-09
Rated 3 out of 5 by from much more expensive than last year We have used Turbotax since 2017 taxes. this year was much more expensive, did not include state taxes, and computer had trouble printing (saved as pdf). no rax program was downloaded. will decide later about next year.
Date published: 2023-04-09
Rated 5 out of 5 by from Accurate, easy to understand I have used a free filing service for the past couple of years. TurboTax seems more accurate, and with the information provided by TurboTax I should not have to pay any more underpayment penalties.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3674
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to navigate Easy to navigate and provide guidance based on past filing
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is AMAZING! Turbo Tax is the best way to file. Easy to understand and they guide you through everything. Whether you're itemizing everything or just doing standard deductions, they'll be watching for any tax breaks for you. I wish I remembered the woman's name that helped me over the phone. She was very nice!
Date published: 2023-04-09
Rated 3 out of 5 by from Nice but WAY TO EXPENSIVE The interview process is easy to understand, but the price has gone up $50 in one year. They are not printing packaging or making CDs. Everything is online so these expenses are not needed. They could pass the savings on to the customers but they raised the prices instead.
Date published: 2023-04-09
Rated 5 out of 5 by from Great product. Easy to use and helpful product. It allows me to get my taxes done late.
Date published: 2023-04-09
Rated 3 out of 5 by from Turbo Tax no longer easy to use Turbo tax 2022 is asking the user if it wants to upgrade too often. Aditionally, navigating through the sections (Income, credits) it asks repetitive questions about how you want to enter the data.. My first experiences with Turbo tax were actually more streamlined than recent experiences. I've been a user of Turbo Tax for over 20 years.
Date published: 2023-04-09
Rated 5 out of 5 by from Great Product Very easy to use. Helpful answers when you click on the question
Date published: 2023-04-09
Rated 5 out of 5 by from great good, Took less time than I expected, Price was high compared to last year
Date published: 2023-04-09
Rated 3 out of 5 by from Adequate But Fails to Carry Over Information Multiple instances where data, that is already known by the software, fails to carry through causing extra time and confusion
Date published: 2023-04-09
Rated 3 out of 5 by from much more expensive than last year We have used Turbotax since 2017 taxes. this year was much more expensive, did not include state taxes, and computer had trouble printing (saved as pdf). no rax program was downloaded. will decide later about next year.
Date published: 2023-04-09
Rated 5 out of 5 by from Accurate, easy to understand I have used a free filing service for the past couple of years. TurboTax seems more accurate, and with the information provided by TurboTax I should not have to pay any more underpayment penalties.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3674