TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax LiveJP Turbo tax was great California has great waves. Lookout for the sharks.
Date published: 2022-05-11
Rated 5 out of 5 by from good product Easy to use. Contacted Turbo Tax and they solved my problem.
Date published: 2022-05-11
Rated 1 out of 5 by from Nah I had to file an extension to have my taxes done with TurboTax. The website says it will walk you through everything but I found it very confusing when it transfers you to the payment website outside of TurboTax. I ended up overpaying a lot for an error I made in my multiple attempts to successfully file an extension. When it came to noting the overpayment in my filing it was completely left out. I had to go back and re-explain the situation. In talking to friends I found that accountants (not from TurboTax) take care of everything and they don't have to pay near as much as I did as a single filer. So I won't be doing my taxes with TurboTax going forward.
Date published: 2022-05-11
Rated 5 out of 5 by from Easy to use This was a fast and painless way to file. I recommend if you don't have an over-complicated income tax to process.
Date published: 2022-05-11
Rated 4 out of 5 by from Great tax service I had a very positive experience working with TurboTax experts during the whole process. I had a very complicated tax situation last year so it was great to have someone else help me through the process and all I had to do was answer questions and documentation. While the service is great, the platform was a little annoying to use at times with messaging and uploading documents or certain screens.
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo Tax Deluxe is The Ultimate! I have been a loyal customer since 1986. Turbo Tax Deluxe is the best choice for me. The software guides me through income and expenses smoothly and the reminders and safety checks help me file my taxes on time and without errors.
Date published: 2022-05-11
Rated 5 out of 5 by from brandon was great i had a problem with the first lady Jessica, Brandon was great
Date published: 2022-05-11
Rated 5 out of 5 by from Great Value The service provided was top-notch. The expert was easy to work with and made my complicated return seem easy.
Date published: 2022-05-11
Rated 5 out of 5 by from truely great piece of software great piece of software. can't wait till next year.
Date published: 2022-05-11
Rated 5 out of 5 by from Amy was great! Our personalized tax expert Amy helped us greatly with getting things right on our return. Having my wife be a traveling healthcare worker and living in multiple states as well as us having out first baby it wasn't your standard return and she did outstanding.
Date published: 2022-05-11
All TurboTax® Offerings Reviews - Page 368
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax LiveJP Turbo tax was great California has great waves. Lookout for the sharks.
Date published: 2022-05-11
Rated 5 out of 5 by from good product Easy to use. Contacted Turbo Tax and they solved my problem.
Date published: 2022-05-11
Rated 1 out of 5 by from Nah I had to file an extension to have my taxes done with TurboTax. The website says it will walk you through everything but I found it very confusing when it transfers you to the payment website outside of TurboTax. I ended up overpaying a lot for an error I made in my multiple attempts to successfully file an extension. When it came to noting the overpayment in my filing it was completely left out. I had to go back and re-explain the situation. In talking to friends I found that accountants (not from TurboTax) take care of everything and they don't have to pay near as much as I did as a single filer. So I won't be doing my taxes with TurboTax going forward.
Date published: 2022-05-11
Rated 5 out of 5 by from Easy to use This was a fast and painless way to file. I recommend if you don't have an over-complicated income tax to process.
Date published: 2022-05-11
Rated 4 out of 5 by from Great tax service I had a very positive experience working with TurboTax experts during the whole process. I had a very complicated tax situation last year so it was great to have someone else help me through the process and all I had to do was answer questions and documentation. While the service is great, the platform was a little annoying to use at times with messaging and uploading documents or certain screens.
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo Tax Deluxe is The Ultimate! I have been a loyal customer since 1986. Turbo Tax Deluxe is the best choice for me. The software guides me through income and expenses smoothly and the reminders and safety checks help me file my taxes on time and without errors.
Date published: 2022-05-11
Rated 5 out of 5 by from brandon was great i had a problem with the first lady Jessica, Brandon was great
Date published: 2022-05-11
Rated 5 out of 5 by from Great Value The service provided was top-notch. The expert was easy to work with and made my complicated return seem easy.
Date published: 2022-05-11
Rated 5 out of 5 by from truely great piece of software great piece of software. can't wait till next year.
Date published: 2022-05-11
Rated 5 out of 5 by from Amy was great! Our personalized tax expert Amy helped us greatly with getting things right on our return. Having my wife be a traveling healthcare worker and living in multiple states as well as us having out first baby it wasn't your standard return and she did outstanding.
Date published: 2022-05-11
All TurboTax® Offerings Reviews - Page 368