TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax tool is awesome Self explanatory tool for filing the returns for Federal and California state
Date published: 2023-04-19
Rated 5 out of 5 by from GREAT CUSTOMER SERVICE SHE WAS VERY HELPFUL, AND REDUCED MY STRESS 100 PERCENT
Date published: 2023-04-19
Rated 5 out of 5 by from FILING MY TAXES THE APP WAS EASY TO USE, AND WILL BE MY GO-TO IN THE FUTURE, WHEN FILING MY TAXES.
Date published: 2023-04-19
Rated 5 out of 5 by from Tax Return was a breeze again. 2022 in the books I've been using Turbo Tax a few years now and the convenience and efficiency that it provides is great. All my previous info is on there. No hunting down what I had the previous year. Even when I enter my detailed expenses... it finds the better options for the deductions and always catches my errors and gets me back the most amount possible.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is easy First time filing with Turbo Tax. Found it was relatively easy, all the verification info at the end was a little cumbersome, but if it keeps my info safe , it's worth it.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax review This tax service is awesome. I will use it year after years as I have for many years. Why fix something that’s not broken
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax was AWESOME! It was quick and easy. I use it every year because of this.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome helped navigate me through the process. I would use turbo tax again.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax support is excellent Had trouble with my state income tax and the rep was able to help me find the problem.
Date published: 2023-04-19
Rated 3 out of 5 by from Errors propogated from year to year You'd think that the TurboTax engineers could fix little niggly problems that have been there for years, but no. For example: in Schedule C, when you enter expenses for home office deduction, the fields are cut off so that you don't see all the figures. I reported this some years ago. Did they fix it? Nah. And saving and reopening the app later never brings you back to the place you left off. Instead it conveniently starts at the BEGINNING of the section you were in, and you have to go, step by step, to the last form you were working on. It's much easier to switch to the form view, and do edits there, which is what most seasoned TT users do. But for the money, you'd think they could fix the real obvious user interface booboos. It's still the best alternative out there. I've been using it for well over 25 years, and it's better than filling out the forms by hand. But still kludgey.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 368
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax tool is awesome Self explanatory tool for filing the returns for Federal and California state
Date published: 2023-04-19
Rated 5 out of 5 by from GREAT CUSTOMER SERVICE SHE WAS VERY HELPFUL, AND REDUCED MY STRESS 100 PERCENT
Date published: 2023-04-19
Rated 5 out of 5 by from FILING MY TAXES THE APP WAS EASY TO USE, AND WILL BE MY GO-TO IN THE FUTURE, WHEN FILING MY TAXES.
Date published: 2023-04-19
Rated 5 out of 5 by from Tax Return was a breeze again. 2022 in the books I've been using Turbo Tax a few years now and the convenience and efficiency that it provides is great. All my previous info is on there. No hunting down what I had the previous year. Even when I enter my detailed expenses... it finds the better options for the deductions and always catches my errors and gets me back the most amount possible.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is easy First time filing with Turbo Tax. Found it was relatively easy, all the verification info at the end was a little cumbersome, but if it keeps my info safe , it's worth it.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax review This tax service is awesome. I will use it year after years as I have for many years. Why fix something that’s not broken
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax was AWESOME! It was quick and easy. I use it every year because of this.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome helped navigate me through the process. I would use turbo tax again.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax support is excellent Had trouble with my state income tax and the rep was able to help me find the problem.
Date published: 2023-04-19
Rated 3 out of 5 by from Errors propogated from year to year You'd think that the TurboTax engineers could fix little niggly problems that have been there for years, but no. For example: in Schedule C, when you enter expenses for home office deduction, the fields are cut off so that you don't see all the figures. I reported this some years ago. Did they fix it? Nah. And saving and reopening the app later never brings you back to the place you left off. Instead it conveniently starts at the BEGINNING of the section you were in, and you have to go, step by step, to the last form you were working on. It's much easier to switch to the form view, and do edits there, which is what most seasoned TT users do. But for the money, you'd think they could fix the real obvious user interface booboos. It's still the best alternative out there. I've been using it for well over 25 years, and it's better than filling out the forms by hand. But still kludgey.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 368