TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Like the way the process tax return I have a very experienced Turbo Tax expert. The tax preparer is very professional and provides answers to all my questions.
Date published: 2022-03-22
Rated 5 out of 5 by from Easy peasy I did TurboTax love and it was the easiest way I’ve filled my taxes yet!
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo is awesome Turbo was very easy and quick preparing instructions.
Date published: 2022-03-22
Rated 3 out of 5 by from "FREE" filing cost me $104 From the beginning of the process, I kept selecting the "free" version and kept denying Deluxe and the other pricey add-ons. Lo and behold, all the way at the end, I find out I have to pay $49 for Deluxe (which I specifically denied every time they tried to upsell me), as well as $49 for State filing, plus tax. There is nothing complex about my filing; it shouldn't have cost me any money. Feeling pretty hoodwinked right now.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax is Great I have a great experience filling my taxes with Turbo Tax
Date published: 2022-03-22
Rated 5 out of 5 by from Good Program and easy to contact helper Easy progression through pages and when I got stuck it was easy to contact helper who could remote in and see where I was having trouble and guide me through to a resolution
Date published: 2022-03-22
Rated 5 out of 5 by from Easy & Convenient It is awesome! I will use it again! It is simple with great support!
Date published: 2022-03-22
Rated 5 out of 5 by from So easy a caveman can do it No issues, the software is thorough and Just as good as a tax preparer
Date published: 2022-03-22
Rated 1 out of 5 by from Horrible If i could give zero stars I would, I am being charged for selecting to have money already withdrawn from my refund, I have an additional 39$ charge to do so. Ridiculous!
Date published: 2022-03-22
Rated 2 out of 5 by from Capital Gains - Estimated Payments Makes no sense to "forecast" estimated payments for the following year using a one time Capital Gains event (sale of a home). We are on fixed income; the new estimated tax due is dis-proportionally high.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 3669
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Like the way the process tax return I have a very experienced Turbo Tax expert. The tax preparer is very professional and provides answers to all my questions.
Date published: 2022-03-22
Rated 5 out of 5 by from Easy peasy I did TurboTax love and it was the easiest way I’ve filled my taxes yet!
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo is awesome Turbo was very easy and quick preparing instructions.
Date published: 2022-03-22
Rated 3 out of 5 by from "FREE" filing cost me $104 From the beginning of the process, I kept selecting the "free" version and kept denying Deluxe and the other pricey add-ons. Lo and behold, all the way at the end, I find out I have to pay $49 for Deluxe (which I specifically denied every time they tried to upsell me), as well as $49 for State filing, plus tax. There is nothing complex about my filing; it shouldn't have cost me any money. Feeling pretty hoodwinked right now.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax is Great I have a great experience filling my taxes with Turbo Tax
Date published: 2022-03-22
Rated 5 out of 5 by from Good Program and easy to contact helper Easy progression through pages and when I got stuck it was easy to contact helper who could remote in and see where I was having trouble and guide me through to a resolution
Date published: 2022-03-22
Rated 5 out of 5 by from Easy & Convenient It is awesome! I will use it again! It is simple with great support!
Date published: 2022-03-22
Rated 5 out of 5 by from So easy a caveman can do it No issues, the software is thorough and Just as good as a tax preparer
Date published: 2022-03-22
Rated 1 out of 5 by from Horrible If i could give zero stars I would, I am being charged for selecting to have money already withdrawn from my refund, I have an additional 39$ charge to do so. Ridiculous!
Date published: 2022-03-22
Rated 2 out of 5 by from Capital Gains - Estimated Payments Makes no sense to "forecast" estimated payments for the following year using a one time Capital Gains event (sale of a home). We are on fixed income; the new estimated tax due is dis-proportionally high.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 3669