TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is excellent!! TurboTax was easy to use. Intuitive and very helpful and friendly!
Date published: 2023-04-11
Rated 4 out of 5 by from good product Fast and simple Great way to do your taxes and stay ahead of changes..
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax makes filing easy I helped my daughter file. Turbo Tax is very easy to use and clear explanations. The only problem is the occasional upselling of services, which you have to pay attention to in order to opt out and not be charged. Other than that, excellent product.
Date published: 2023-04-11
Rated 5 out of 5 by from Have used Turbo Tax for years. Wouldn't change. Doing taxes is so easy with Turbo Tax. Since I have been using TurboTax for a long time, it pulls my information and I just answer questions. How easy is that? TurboTax also guarantees and protects my tax information.
Date published: 2023-04-11
Rated 5 out of 5 by from Simple and easy to use Taxes are confusing, but once you go through the process it becomes easy to file with TurboTax guiding you through it. I wouldn't have the confidence to file having multiple businesses without TurboTax walking me through every part of the process.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is the greatest Turbo tax, always provide me the best, when filling my tax
Date published: 2023-04-11
Rated 2 out of 5 by from Lots of time consuming inadequacies Intuit doesn't bother to maintain this version. All sorts of weaknesses compared to the personal version. Examples: download of brokerage account info, maintain data on forms between reviews, lots of stupid usability issues.
Date published: 2023-04-11
Rated 3 out of 5 by from GOOD PROGRAM IT IS NOT PERFECT, BUT GOOD ENOUGH TO PREPARE TAXES.
Date published: 2023-04-11
Rated 4 out of 5 by from Good product.. but expensive :( I've been using Turbo Tax for years. Depending on the specificity of your needs, they have an easy-to-use product. Unfortunately, the more complicated your tax situation, the more expensive the product. I miss the days of filing for free. It especially sucks when you owe the government AND you owe Turbo Tax.
Date published: 2023-04-11
Rated 4 out of 5 by from Everything worked fine until the update farckled As indicated in the Title, everything went fine until an update kept returning a fatal error. I had finished my returns but, without the update, it would not let me upload them. I tried the responses suggested on the Support pages, to no avail. Finally, I installed the program on another computer where the update went through smoothly and, after I signed in, was able to transfer the data file to the new computer and upload the returns without a problem. With the exception of one year, I have been using Turbotax for at least 20 years and this is the first time I have had any problems with it. Hopefully, it is just a freak problem dealing with the interaction with my particular computer.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3667
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is excellent!! TurboTax was easy to use. Intuitive and very helpful and friendly!
Date published: 2023-04-11
Rated 4 out of 5 by from good product Fast and simple Great way to do your taxes and stay ahead of changes..
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax makes filing easy I helped my daughter file. Turbo Tax is very easy to use and clear explanations. The only problem is the occasional upselling of services, which you have to pay attention to in order to opt out and not be charged. Other than that, excellent product.
Date published: 2023-04-11
Rated 5 out of 5 by from Have used Turbo Tax for years. Wouldn't change. Doing taxes is so easy with Turbo Tax. Since I have been using TurboTax for a long time, it pulls my information and I just answer questions. How easy is that? TurboTax also guarantees and protects my tax information.
Date published: 2023-04-11
Rated 5 out of 5 by from Simple and easy to use Taxes are confusing, but once you go through the process it becomes easy to file with TurboTax guiding you through it. I wouldn't have the confidence to file having multiple businesses without TurboTax walking me through every part of the process.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is the greatest Turbo tax, always provide me the best, when filling my tax
Date published: 2023-04-11
Rated 2 out of 5 by from Lots of time consuming inadequacies Intuit doesn't bother to maintain this version. All sorts of weaknesses compared to the personal version. Examples: download of brokerage account info, maintain data on forms between reviews, lots of stupid usability issues.
Date published: 2023-04-11
Rated 3 out of 5 by from GOOD PROGRAM IT IS NOT PERFECT, BUT GOOD ENOUGH TO PREPARE TAXES.
Date published: 2023-04-11
Rated 4 out of 5 by from Good product.. but expensive :( I've been using Turbo Tax for years. Depending on the specificity of your needs, they have an easy-to-use product. Unfortunately, the more complicated your tax situation, the more expensive the product. I miss the days of filing for free. It especially sucks when you owe the government AND you owe Turbo Tax.
Date published: 2023-04-11
Rated 4 out of 5 by from Everything worked fine until the update farckled As indicated in the Title, everything went fine until an update kept returning a fatal error. I had finished my returns but, without the update, it would not let me upload them. I tried the responses suggested on the Support pages, to no avail. Finally, I installed the program on another computer where the update went through smoothly and, after I signed in, was able to transfer the data file to the new computer and upload the returns without a problem. With the exception of one year, I have been using Turbotax for at least 20 years and this is the first time I have had any problems with it. Hopefully, it is just a freak problem dealing with the interaction with my particular computer.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3667