TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294026 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from military discount not applied as promised My return included a a military w-2 and I was charged anyway.
Date published: 2022-03-30
Rated 4 out of 5 by from Normally good, tough this year Generally good, however I had issues with paying the state filing fee with my credit card as when redirected to turbo tax site it would not log in. Finally called the TT team and they were able to get everything through.
Date published: 2022-03-30
Rated 1 out of 5 by from Disappointments I make estimated income tax payments, both federal and state, but you don't provide for entering the payments Also I would like to print copies of the return for review before finalizing but you insist on a pdf file before printing Furthermore it is not easy to make changes to the return when necessary
Date published: 2022-03-30
Rated 5 out of 5 by from good product easy to use software makes filing quick and efficient
Date published: 2022-03-30
Rated 5 out of 5 by from Trusted Turbo Tax I've been using Turbo Tax for over 10 years. I recommend it to colleagues and friends all the time over paying a professional tax preparer. The program guides me through the quirks of ministers' compensation, including housing. (At times I've had to correct the program so that the Housing Allowance is not entered twice.) I appreciate the automatic calculations, the accuracy, and the computation of FICA. Turbo Tax makes it easy for us to report extra compensation like honoraria and consulting fees. It's been great for State Income Tax returns.
Date published: 2022-03-30
Rated 5 out of 5 by from It was easy It fit my needs and I was able to complete in a very short time
Date published: 2022-03-30
Rated 5 out of 5 by from 5 Stars overall Love turbo tax.... Your website is a little confusing... hard to find what you are looking for...
Date published: 2022-03-30
Rated 5 out of 5 by from Online Help was Great When I got stuck I was able to type my questions. I usually got help. I had one question that needed tax expert help. Crystal was my expert and she was super patient and solved my problem.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax By Far the BEST! So easy and reliable (and my short form was free this year!) They do all the work for you. Started my taxes at noon today and they were filed before 1:30 pm!
Date published: 2022-03-30
Rated 5 out of 5 by from Love Turbo Tax I really appreciate how easy Turbo Tax is. I signed up for the Live Premier because I have a rental property. I'm so glad I did as I had to contact them twice and each time the tax expert resolved my issue. Turbo Tax makes everything so easy and I feel confident that my returns will be accepted with no questions. Thank you for another year of assistance with filing my federal and state returns!!
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3667
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from military discount not applied as promised My return included a a military w-2 and I was charged anyway.
Date published: 2022-03-30
Rated 4 out of 5 by from Normally good, tough this year Generally good, however I had issues with paying the state filing fee with my credit card as when redirected to turbo tax site it would not log in. Finally called the TT team and they were able to get everything through.
Date published: 2022-03-30
Rated 1 out of 5 by from Disappointments I make estimated income tax payments, both federal and state, but you don't provide for entering the payments Also I would like to print copies of the return for review before finalizing but you insist on a pdf file before printing Furthermore it is not easy to make changes to the return when necessary
Date published: 2022-03-30
Rated 5 out of 5 by from good product easy to use software makes filing quick and efficient
Date published: 2022-03-30
Rated 5 out of 5 by from Trusted Turbo Tax I've been using Turbo Tax for over 10 years. I recommend it to colleagues and friends all the time over paying a professional tax preparer. The program guides me through the quirks of ministers' compensation, including housing. (At times I've had to correct the program so that the Housing Allowance is not entered twice.) I appreciate the automatic calculations, the accuracy, and the computation of FICA. Turbo Tax makes it easy for us to report extra compensation like honoraria and consulting fees. It's been great for State Income Tax returns.
Date published: 2022-03-30
Rated 5 out of 5 by from It was easy It fit my needs and I was able to complete in a very short time
Date published: 2022-03-30
Rated 5 out of 5 by from 5 Stars overall Love turbo tax.... Your website is a little confusing... hard to find what you are looking for...
Date published: 2022-03-30
Rated 5 out of 5 by from Online Help was Great When I got stuck I was able to type my questions. I usually got help. I had one question that needed tax expert help. Crystal was my expert and she was super patient and solved my problem.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax By Far the BEST! So easy and reliable (and my short form was free this year!) They do all the work for you. Started my taxes at noon today and they were filed before 1:30 pm!
Date published: 2022-03-30
Rated 5 out of 5 by from Love Turbo Tax I really appreciate how easy Turbo Tax is. I signed up for the Live Premier because I have a rental property. I'm so glad I did as I had to contact them twice and each time the tax expert resolved my issue. Turbo Tax makes everything so easy and I feel confident that my returns will be accepted with no questions. Thank you for another year of assistance with filing my federal and state returns!!
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3667