TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Exceptional program; updates not so much 5 Star program that has more than met our needs over the two decades we've been using it. This year, for the first time, I ran into an update compatibility issue that I could not solve. I was very disappointed with the options available to resolve the issue and eventually solved the problem by reinstalling the program on another computer, moving files, etc.
Date published: 2022-03-27
Rated 5 out of 5 by from Awesome It was so easy to file and that made my experience great
Date published: 2022-03-27
Rated 5 out of 5 by from Anthony was very helpful My tax expert Anthony was educated, informative and timely in his responses to my questions.
Date published: 2022-03-27
Rated 5 out of 5 by from Love Turbo Tax Been using for years still a great program and really easy to use.
Date published: 2022-03-27
Rated 5 out of 5 by from To the point. Great that it uses last year's data. Only negative is the initial load time.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax 2021 Only return product I have ever used. Relatively easy to use even for someone who was recently divorced and hadn't done taxes in 30 years!
Date published: 2022-03-27
Rated 5 out of 5 by from Awsome help! Was able to get help from a live expert and had help on my time, with my schedule.
Date published: 2022-03-27
Rated 2 out of 5 by from TURBO TAX NEED TO WORK ON THEIR PROGRAM I HAVE ALWAYS USED TURBO TAX AND NEVER HAD A BID OF TROUBLE UNTIL THIS YEAR. I WAS ON THE PHONE FOR 4 HOURS IN 3 DIFFERENT CALLS TO GET THEM TO STRAIGHTEN OUT MY PROBLEM. I AM STILL NOT SURE IT IS WORKING RIGHT. I AM ALMOST AFRAID TO E-FILE MY RETURN, AS I DO NOT NEED A LETTER FROM THE IRS. VERY DISAPPOINTED IN SOMETHING I HAVE TRUSTED FOR YEAR
Date published: 2022-03-27
Rated 5 out of 5 by from So amazing and helpful! Tara is definitely someone I would go to she was very helpful and super sweet!
Date published: 2022-03-27
Rated 5 out of 5 by from Worked great for me Tried other tax preparation last year and turbo tax is far superior
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3663
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Exceptional program; updates not so much 5 Star program that has more than met our needs over the two decades we've been using it. This year, for the first time, I ran into an update compatibility issue that I could not solve. I was very disappointed with the options available to resolve the issue and eventually solved the problem by reinstalling the program on another computer, moving files, etc.
Date published: 2022-03-27
Rated 5 out of 5 by from Awesome It was so easy to file and that made my experience great
Date published: 2022-03-27
Rated 5 out of 5 by from Anthony was very helpful My tax expert Anthony was educated, informative and timely in his responses to my questions.
Date published: 2022-03-27
Rated 5 out of 5 by from Love Turbo Tax Been using for years still a great program and really easy to use.
Date published: 2022-03-27
Rated 5 out of 5 by from To the point. Great that it uses last year's data. Only negative is the initial load time.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax 2021 Only return product I have ever used. Relatively easy to use even for someone who was recently divorced and hadn't done taxes in 30 years!
Date published: 2022-03-27
Rated 5 out of 5 by from Awsome help! Was able to get help from a live expert and had help on my time, with my schedule.
Date published: 2022-03-27
Rated 2 out of 5 by from TURBO TAX NEED TO WORK ON THEIR PROGRAM I HAVE ALWAYS USED TURBO TAX AND NEVER HAD A BID OF TROUBLE UNTIL THIS YEAR. I WAS ON THE PHONE FOR 4 HOURS IN 3 DIFFERENT CALLS TO GET THEM TO STRAIGHTEN OUT MY PROBLEM. I AM STILL NOT SURE IT IS WORKING RIGHT. I AM ALMOST AFRAID TO E-FILE MY RETURN, AS I DO NOT NEED A LETTER FROM THE IRS. VERY DISAPPOINTED IN SOMETHING I HAVE TRUSTED FOR YEAR
Date published: 2022-03-27
Rated 5 out of 5 by from So amazing and helpful! Tara is definitely someone I would go to she was very helpful and super sweet!
Date published: 2022-03-27
Rated 5 out of 5 by from Worked great for me Tried other tax preparation last year and turbo tax is far superior
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3663