TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from so simple Was very simple and easy to follow directions. If I had questions they were answered. .3were answered
Date published: 2021-04-11
Rated 2 out of 5 by from Mortgage Interest for Refi Loans is not intuitive I had to reference a dozen different articles to try to figure out how to complete the appropriate boxed for a mortgage interest refinance. Needs to be more intuitive.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax easy I have been using Turbo Tax for several years. It is explained and easy to follow.
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo Tax Does the Job Turbotax is a good way to file your taxes. Wish it was easier to move around to certain sections.
Date published: 2021-04-11
Rated 1 out of 5 by from Great for "easy" filers, go elsewhere if not Turbo Tax has been great for filing taxes for incomes from my job and my side business for the past several years. Fast, very little headache or stress, up until I moved from WV to MD. It was fine filing the year that I moved with partial residency, but filing for the follwing years while working in WV and living in MD (a state that has reciprocity with WV) puts me in a weird loop where I file for special non-residency in WV but on final review, Turbo Tax takes issue with that and won't allow me to proceed, even though the information on the form is correct. It also won't allow me to remove WV as a state in which I file my returns. It is incredibly frustrating to deal with, on top of paying to file a state return for WV when I don't actually need to. Next year, I'll probably go to H&R Block or a local tax prep place.
Date published: 2021-04-11
Rated 3 out of 5 by from schedule e, form 8582, De Minimis Safe Harbor Great product for those who need the help with tax changes. Schedule E, form 8582, De Minimis Safe Harbor statements were not easy to find and understand. "jump to" rentals was required for me from searching the help. Beyond that, QBI does not seem to have been applied at the 20% deduction. Perhaps my problem is a result of not fully understanding the changes made in 2019 which is why I chose to use your product this year. I do appreciate the help topics on the matter.
Date published: 2021-04-11
Rated 5 out of 5 by from Was pretty easy Walked me through it easily and without to much pain
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is a treasure. Could not have been a better experience. Fast, concise, precise, excellent. Can be completed by ANYONE.
Date published: 2021-04-11
Rated 5 out of 5 by from Educating experience. Instructions were very clear and easy to follow. Surprised at how quickly my return was completed.
Date published: 2021-04-11
Rated 5 out of 5 by from Thank You The process is very easy to follow from start to file.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3661
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from so simple Was very simple and easy to follow directions. If I had questions they were answered. .3were answered
Date published: 2021-04-11
Rated 2 out of 5 by from Mortgage Interest for Refi Loans is not intuitive I had to reference a dozen different articles to try to figure out how to complete the appropriate boxed for a mortgage interest refinance. Needs to be more intuitive.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax easy I have been using Turbo Tax for several years. It is explained and easy to follow.
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo Tax Does the Job Turbotax is a good way to file your taxes. Wish it was easier to move around to certain sections.
Date published: 2021-04-11
Rated 1 out of 5 by from Great for "easy" filers, go elsewhere if not Turbo Tax has been great for filing taxes for incomes from my job and my side business for the past several years. Fast, very little headache or stress, up until I moved from WV to MD. It was fine filing the year that I moved with partial residency, but filing for the follwing years while working in WV and living in MD (a state that has reciprocity with WV) puts me in a weird loop where I file for special non-residency in WV but on final review, Turbo Tax takes issue with that and won't allow me to proceed, even though the information on the form is correct. It also won't allow me to remove WV as a state in which I file my returns. It is incredibly frustrating to deal with, on top of paying to file a state return for WV when I don't actually need to. Next year, I'll probably go to H&R Block or a local tax prep place.
Date published: 2021-04-11
Rated 3 out of 5 by from schedule e, form 8582, De Minimis Safe Harbor Great product for those who need the help with tax changes. Schedule E, form 8582, De Minimis Safe Harbor statements were not easy to find and understand. "jump to" rentals was required for me from searching the help. Beyond that, QBI does not seem to have been applied at the 20% deduction. Perhaps my problem is a result of not fully understanding the changes made in 2019 which is why I chose to use your product this year. I do appreciate the help topics on the matter.
Date published: 2021-04-11
Rated 5 out of 5 by from Was pretty easy Walked me through it easily and without to much pain
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is a treasure. Could not have been a better experience. Fast, concise, precise, excellent. Can be completed by ANYONE.
Date published: 2021-04-11
Rated 5 out of 5 by from Educating experience. Instructions were very clear and easy to follow. Surprised at how quickly my return was completed.
Date published: 2021-04-11
Rated 5 out of 5 by from Thank You The process is very easy to follow from start to file.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3661