TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from Waste of Money I have used turbotax for I don't know how many years, and the price continues to go up with ease of filing and customer service going down (once talking to someone I get good service). There is absolutely no point to this product when I can have a tax professional do it for a similar cost and spend less time/effort filing. The crypto filing was incredibly difficult with the system not accepting the same transactions that I would have to delete then input the same thing to eliminate error codes. Then I would receive an offer to spend even more money to upgrade, and it would constantly prompt me to upgrade over and over again.
Date published: 2023-04-10
Rated 1 out of 5 by from n/a Functionality is fine and it makes it easier and quicker than doing by hand, but too expensive. I don't make much money, but apparently had to pay half of what my refund would be to file through TurboTax, which it doesn't tell you until everything is entered and done. Next year I'll make sure to have enough time to file by hand, this wasn't worth it and I wouldn't use it if not for having so little time. Also, beware of the extra charge that gets snuck in with the option of taking the payment out of your refund.
Date published: 2023-04-10
Rated 5 out of 5 by from Great Program TurboTax really does make filing taxes quick and easy. I especially like that they import information from prior years so you don't have to fill everything out all over again each year.
Date published: 2023-04-10
Rated 5 out of 5 by from Great Great Real time saver Thank you for the help I appreciate it. I will use it again next year.
Date published: 2023-04-10
Rated 1 out of 5 by from No Free Option Anymore Pretty Self Explanatory. There is no free filing option anymore.
Date published: 2023-04-10
Rated 4 out of 5 by from great la mejor experiencia con turbo por ser primera vez no estuvo al quede contenta
Date published: 2023-04-10
Rated 4 out of 5 by from GREAT! Second year doing it with turbo but first time doing them alone. I think I did good.
Date published: 2023-04-10
Rated 5 out of 5 by from EASY PROCESS I've used Turbo Tax for a few years. I've never had an issue, and it seems to capture all the needed information for an accurate return.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is an excellent product! Turbo Tax was easy to use. The product provides great tax guidance.
Date published: 2023-04-10
Rated 1 out of 5 by from Way to expensive I could have hired someone to do my taxes for me for less than
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3660
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Waste of Money I have used turbotax for I don't know how many years, and the price continues to go up with ease of filing and customer service going down (once talking to someone I get good service). There is absolutely no point to this product when I can have a tax professional do it for a similar cost and spend less time/effort filing. The crypto filing was incredibly difficult with the system not accepting the same transactions that I would have to delete then input the same thing to eliminate error codes. Then I would receive an offer to spend even more money to upgrade, and it would constantly prompt me to upgrade over and over again.
Date published: 2023-04-10
Rated 1 out of 5 by from n/a Functionality is fine and it makes it easier and quicker than doing by hand, but too expensive. I don't make much money, but apparently had to pay half of what my refund would be to file through TurboTax, which it doesn't tell you until everything is entered and done. Next year I'll make sure to have enough time to file by hand, this wasn't worth it and I wouldn't use it if not for having so little time. Also, beware of the extra charge that gets snuck in with the option of taking the payment out of your refund.
Date published: 2023-04-10
Rated 5 out of 5 by from Great Program TurboTax really does make filing taxes quick and easy. I especially like that they import information from prior years so you don't have to fill everything out all over again each year.
Date published: 2023-04-10
Rated 5 out of 5 by from Great Great Real time saver Thank you for the help I appreciate it. I will use it again next year.
Date published: 2023-04-10
Rated 1 out of 5 by from No Free Option Anymore Pretty Self Explanatory. There is no free filing option anymore.
Date published: 2023-04-10
Rated 4 out of 5 by from great la mejor experiencia con turbo por ser primera vez no estuvo al quede contenta
Date published: 2023-04-10
Rated 4 out of 5 by from GREAT! Second year doing it with turbo but first time doing them alone. I think I did good.
Date published: 2023-04-10
Rated 5 out of 5 by from EASY PROCESS I've used Turbo Tax for a few years. I've never had an issue, and it seems to capture all the needed information for an accurate return.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is an excellent product! Turbo Tax was easy to use. The product provides great tax guidance.
Date published: 2023-04-10
Rated 1 out of 5 by from Way to expensive I could have hired someone to do my taxes for me for less than
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3660