TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax I waited until the last minute to do my taxes. Wai was wonderful!
Date published: 2022-10-10
Rated 2 out of 5 by from This is getting old for several years in a row now when I finish my return and try to efile it, it is rejected because the adjusted gross income does not match. I have tried everything but always end up printing and filing the return by mail/
Date published: 2022-10-09
Rated 5 out of 5 by from I rely on Turbo Tax for filing and for looking up. It is a great product year after year. I can depend on it.
Date published: 2022-10-09
Rated 5 out of 5 by from Thanks Again 9 yrs. And running TT has been assisting with our taxes. Never a complaint. Aloha
Date published: 2022-10-09
Rated 4 out of 5 by from easy enough i hate doing taxes, so this eases the pain of doing it.
Date published: 2022-10-09
Rated 5 out of 5 by from My TurboTax 2021 TurboTax was great again this year. I've used it for over 10 years. It's easy, covers everything, and quick.
Date published: 2022-10-09
Rated 2 out of 5 by from Should be better by now There were several points where the program gave poor instructions requiring me to get live chat or phone help. The Turbotax experts had the same issues I did and it was difficult to resolve the issue. The program double counted by a large amount as a result and that had to be resolved and fixed. Specifically, I rented out my house part of the year, something that has become very common nowadays, but TBTX was very clumsy in handling it and in explaining what it was doing. Second, the program asks far too many questions that I have answered in past years that couldn't have changed, wasting a lot of time. Third, I had to re-enter the same information many times. That should be unnecessary. The point is to save me time and aggravation. Instead, the program goes through endless questions to "convince" me that no stone is being left unturned. It's just wasting time if I have answered the questions already either this year or in past years.
Date published: 2022-10-09
Rated 5 out of 5 by from The only way to get it done ! I've been using Turbo Tax Home Business for 10+ years, actually lost track (seems like forever). I have a small IT business, rentals, retirement & investments and also a credentialed teacher. It can't get much easier and error free.
Date published: 2022-10-09
Rated 4 out of 5 by from Turbotax is very good Live contact was well done. Katherine's directions were excellent: efficient and helpful immediately.
Date published: 2022-10-09
Rated 5 out of 5 by from Awesome Barbara is excellent. She has so much knowledge and patience
Date published: 2022-10-09
All TurboTax® Offerings Reviews - Page 3660
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax I waited until the last minute to do my taxes. Wai was wonderful!
Date published: 2022-10-10
Rated 2 out of 5 by from This is getting old for several years in a row now when I finish my return and try to efile it, it is rejected because the adjusted gross income does not match. I have tried everything but always end up printing and filing the return by mail/
Date published: 2022-10-09
Rated 5 out of 5 by from I rely on Turbo Tax for filing and for looking up. It is a great product year after year. I can depend on it.
Date published: 2022-10-09
Rated 5 out of 5 by from Thanks Again 9 yrs. And running TT has been assisting with our taxes. Never a complaint. Aloha
Date published: 2022-10-09
Rated 4 out of 5 by from easy enough i hate doing taxes, so this eases the pain of doing it.
Date published: 2022-10-09
Rated 5 out of 5 by from My TurboTax 2021 TurboTax was great again this year. I've used it for over 10 years. It's easy, covers everything, and quick.
Date published: 2022-10-09
Rated 2 out of 5 by from Should be better by now There were several points where the program gave poor instructions requiring me to get live chat or phone help. The Turbotax experts had the same issues I did and it was difficult to resolve the issue. The program double counted by a large amount as a result and that had to be resolved and fixed. Specifically, I rented out my house part of the year, something that has become very common nowadays, but TBTX was very clumsy in handling it and in explaining what it was doing. Second, the program asks far too many questions that I have answered in past years that couldn't have changed, wasting a lot of time. Third, I had to re-enter the same information many times. That should be unnecessary. The point is to save me time and aggravation. Instead, the program goes through endless questions to "convince" me that no stone is being left unturned. It's just wasting time if I have answered the questions already either this year or in past years.
Date published: 2022-10-09
Rated 5 out of 5 by from The only way to get it done ! I've been using Turbo Tax Home Business for 10+ years, actually lost track (seems like forever). I have a small IT business, rentals, retirement & investments and also a credentialed teacher. It can't get much easier and error free.
Date published: 2022-10-09
Rated 4 out of 5 by from Turbotax is very good Live contact was well done. Katherine's directions were excellent: efficient and helpful immediately.
Date published: 2022-10-09
Rated 5 out of 5 by from Awesome Barbara is excellent. She has so much knowledge and patience
Date published: 2022-10-09
All TurboTax® Offerings Reviews - Page 3660