TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281599 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great Help Could not figure where I went wrong with claiming my child care credit. Went through multiple times to find why I was not qualified and with tax pros help we narrowed down the reason. Was glad to get the answer as to why I could not.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax Rocks another Tax Year Turbo Tax has managed to get me the maximum refund another tax year!
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax made it easy for me I am a first-time tax filer and am also very confused by the process. TurboTax made it very simple for me and it was free.
Date published: 2021-04-13
Rated 5 out of 5 by from LOVE MY TURBO TAX I have been filing with TURBO TAX for more than 10 years now. Easy, simple walk thru with plenty of explanations for questions. eFile is also easy and quick and once done I get follow ups with the status of the filing. Would not go anywhere else to do my taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from Just right! Great tool, reasonably easy to use , only complicated when needed to be so.
Date published: 2021-04-13
Rated 5 out of 5 by from VERY EASY TO USE My 6th year was as easy as my 1st.Thanks for the tax help
Date published: 2021-04-13
Rated 3 out of 5 by from Turbo Tax great for Fed; Less stellar for States I've used Turbo for years, It's a great tool except for State income tax form support. I pre-paid for State e-file but not able to do so due to (unaddressed) filing glitches. Spent over an hour on line with Turbo support and tried community help, but no solution. Please reimburse when unresolved problems surface, or if e-file advertised but isn't available.
Date published: 2021-04-13
Rated 5 out of 5 by from Good job Turbo Tax is easy to use. Have used Turbo Tax for the past 15 years.
Date published: 2021-04-13
Rated 4 out of 5 by from Got the job done :) Turbo tax was pretty ok on the Federal return. There are areas of explanation that are pretty vague for those of us who are not tax savvy. I felt let down on the state return. Turbo tax dropped the ball and left it up to the filer to figure out the states particular tax laws. It was frustrating and made me feel uneasy.
Date published: 2021-04-12
Rated 2 out of 5 by from TurboTax is okay On phone with Nicole and could not fix problem. Called back and spoke with Rick and he had problem fixed in 2 minutes. This software is hard to use (not user friendly).
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3656
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Help Could not figure where I went wrong with claiming my child care credit. Went through multiple times to find why I was not qualified and with tax pros help we narrowed down the reason. Was glad to get the answer as to why I could not.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax Rocks another Tax Year Turbo Tax has managed to get me the maximum refund another tax year!
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax made it easy for me I am a first-time tax filer and am also very confused by the process. TurboTax made it very simple for me and it was free.
Date published: 2021-04-13
Rated 5 out of 5 by from LOVE MY TURBO TAX I have been filing with TURBO TAX for more than 10 years now. Easy, simple walk thru with plenty of explanations for questions. eFile is also easy and quick and once done I get follow ups with the status of the filing. Would not go anywhere else to do my taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from Just right! Great tool, reasonably easy to use , only complicated when needed to be so.
Date published: 2021-04-13
Rated 5 out of 5 by from VERY EASY TO USE My 6th year was as easy as my 1st.Thanks for the tax help
Date published: 2021-04-13
Rated 3 out of 5 by from Turbo Tax great for Fed; Less stellar for States I've used Turbo for years, It's a great tool except for State income tax form support. I pre-paid for State e-file but not able to do so due to (unaddressed) filing glitches. Spent over an hour on line with Turbo support and tried community help, but no solution. Please reimburse when unresolved problems surface, or if e-file advertised but isn't available.
Date published: 2021-04-13
Rated 5 out of 5 by from Good job Turbo Tax is easy to use. Have used Turbo Tax for the past 15 years.
Date published: 2021-04-13
Rated 4 out of 5 by from Got the job done :) Turbo tax was pretty ok on the Federal return. There are areas of explanation that are pretty vague for those of us who are not tax savvy. I felt let down on the state return. Turbo tax dropped the ball and left it up to the filer to figure out the states particular tax laws. It was frustrating and made me feel uneasy.
Date published: 2021-04-12
Rated 2 out of 5 by from TurboTax is okay On phone with Nicole and could not fix problem. Called back and spoke with Rick and he had problem fixed in 2 minutes. This software is hard to use (not user friendly).
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3656