TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Thorough Tax review and filing made easy Covered all aspects of tax situations and reviewed applicable tax exemption opportunities. Encouraging comments, even thought automated, helped with the stress of plowing thru this process.
Date published: 2023-04-10
Rated 1 out of 5 by from charged for e filing for NYS charged me $45 dollars for e filing in NYS and NYS clearly states that if you buy software to do your taxes you cannot be charged to e file. This is so wrong people!!
Date published: 2023-04-10
Rated 1 out of 5 by from Overpriced extortion While I like the dialog approach, if I want to refer to last year's return, I cannot see the last year's dialog, only a bunch of meaningless forms that has no relationship to the dialog. Also all the animations of turbotax "calculating", "checking" etc is annoying, silly and cheap for a software that tries to constantly oversell. If I there is a good alternative, I'll dump Turbotax.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to File This was done for my son. Super easy and he was able to complete the information on his own.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbotax has become more cumbersome I didn't like some of the features - it kept referring me back to places I'd already completed. Very confusing. Last year's was much better.
Date published: 2023-04-10
Rated 2 out of 5 by from Turbo Tax Support Was Awesome Software issues required multiple uninstall/install. Then state tax download was stuck in a loop and wouldn't download and install. Uninstall and reinstall again to complete state taxes. Shout out to Monica for her patience and time to help get it resolved.
Date published: 2023-04-10
Rated 1 out of 5 by from I will never use TurboTax again This was my 8th year filing with Turbo Tax and my last year filing with TurboTax. The process has gotten significantly worse and you guys took way more money from me than ever before after filing everything my self. No thank you. Goodbye.
Date published: 2023-04-10
Rated 5 out of 5 by from Pretty easy, took 3 hours which was the estimate Easy, some parts were difficult to determine but we were able to look up previous returns.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax makes filing so easy! All I can say is this product is super easy to use. Yes, you will be able to do your own taxes, saving time and money. My favorite part of TurboTax is uploading a copy of your W-2 form to eliminate the hassle of typing every little detail from the form. The system reads the uploaded data from your W-2 form and directs everything into the system. I love it!
Date published: 2023-04-10
Rated 5 out of 5 by from Great service I have used Turbotax for years. Great service. I recommend turbo tax.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3655
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thorough Tax review and filing made easy Covered all aspects of tax situations and reviewed applicable tax exemption opportunities. Encouraging comments, even thought automated, helped with the stress of plowing thru this process.
Date published: 2023-04-10
Rated 1 out of 5 by from charged for e filing for NYS charged me $45 dollars for e filing in NYS and NYS clearly states that if you buy software to do your taxes you cannot be charged to e file. This is so wrong people!!
Date published: 2023-04-10
Rated 1 out of 5 by from Overpriced extortion While I like the dialog approach, if I want to refer to last year's return, I cannot see the last year's dialog, only a bunch of meaningless forms that has no relationship to the dialog. Also all the animations of turbotax "calculating", "checking" etc is annoying, silly and cheap for a software that tries to constantly oversell. If I there is a good alternative, I'll dump Turbotax.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to File This was done for my son. Super easy and he was able to complete the information on his own.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbotax has become more cumbersome I didn't like some of the features - it kept referring me back to places I'd already completed. Very confusing. Last year's was much better.
Date published: 2023-04-10
Rated 2 out of 5 by from Turbo Tax Support Was Awesome Software issues required multiple uninstall/install. Then state tax download was stuck in a loop and wouldn't download and install. Uninstall and reinstall again to complete state taxes. Shout out to Monica for her patience and time to help get it resolved.
Date published: 2023-04-10
Rated 1 out of 5 by from I will never use TurboTax again This was my 8th year filing with Turbo Tax and my last year filing with TurboTax. The process has gotten significantly worse and you guys took way more money from me than ever before after filing everything my self. No thank you. Goodbye.
Date published: 2023-04-10
Rated 5 out of 5 by from Pretty easy, took 3 hours which was the estimate Easy, some parts were difficult to determine but we were able to look up previous returns.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax makes filing so easy! All I can say is this product is super easy to use. Yes, you will be able to do your own taxes, saving time and money. My favorite part of TurboTax is uploading a copy of your W-2 form to eliminate the hassle of typing every little detail from the form. The system reads the uploaded data from your W-2 form and directs everything into the system. I love it!
Date published: 2023-04-10
Rated 5 out of 5 by from Great service I have used Turbotax for years. Great service. I recommend turbo tax.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3655