TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from great Very easy for single filers and for those with simple taxes
Date published: 2022-03-27
Rated 5 out of 5 by from What a relief The process was very smooth. I am so glad I chose to get help.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is Awesome ! It is great and helpful in making it quite easy to complete the tax returns for 2021 for both Federal Tax and for California tax
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is in fact awesome Makes it so easy to do something very painful. The explanations are helpful.
Date published: 2022-03-27
Rated 4 out of 5 by from Great, almost Have used for years, but was frustrating this year because it appeared we had to use the standard deduction until we did our state and it turns out the itemizing was better -- Turbo Tax did NOT figure it out, we had to
Date published: 2022-03-27
Rated 4 out of 5 by from Turbotax is great but costly quick and easy but I think it should be cheaper. I have been using turbotax for many years. It will be nice if it saves my DL info.
Date published: 2022-03-27
Rated 3 out of 5 by from TurboTax is usually awesome I've used TurboTax for years with ease and reliability however this was different. There were some technical issues that resulted in me being charged $245 twice! That is alot of money I just don't have. I'm very grateful I was assinged a tax specialist who was very awesome, knowledgeable, and delivered great customer service. I felt they were doing everything they could to remedy the issue quickly. Because my experience with thier agent was great, I will definitely be using TurboTax again next year despite this year's expenisive hiccup. I should add that TT offered to refund me which is very cool. Thanks TT.
Date published: 2022-03-27
Rated 2 out of 5 by from Needs Work I have used turbo tax for many years with no problem but, this was not very good this year. I was disappointed in the software, it was not very smooth it would freeze up and then start again and it seemed glitchy. I sure hope next years is a lot better, if not I will be using a different software to do my taxes.
Date published: 2022-03-27
Rated 5 out of 5 by from Great Very easy to use and it is very helpful. first time to use to and very fast to complete all things.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax it's easy and helpfull. At the beginning it was a communication issue, but after everything was clear, it was to work on the forms. she used a very professional language and was very helpfull.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3653
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great Very easy for single filers and for those with simple taxes
Date published: 2022-03-27
Rated 5 out of 5 by from What a relief The process was very smooth. I am so glad I chose to get help.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is Awesome ! It is great and helpful in making it quite easy to complete the tax returns for 2021 for both Federal Tax and for California tax
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is in fact awesome Makes it so easy to do something very painful. The explanations are helpful.
Date published: 2022-03-27
Rated 4 out of 5 by from Great, almost Have used for years, but was frustrating this year because it appeared we had to use the standard deduction until we did our state and it turns out the itemizing was better -- Turbo Tax did NOT figure it out, we had to
Date published: 2022-03-27
Rated 4 out of 5 by from Turbotax is great but costly quick and easy but I think it should be cheaper. I have been using turbotax for many years. It will be nice if it saves my DL info.
Date published: 2022-03-27
Rated 3 out of 5 by from TurboTax is usually awesome I've used TurboTax for years with ease and reliability however this was different. There were some technical issues that resulted in me being charged $245 twice! That is alot of money I just don't have. I'm very grateful I was assinged a tax specialist who was very awesome, knowledgeable, and delivered great customer service. I felt they were doing everything they could to remedy the issue quickly. Because my experience with thier agent was great, I will definitely be using TurboTax again next year despite this year's expenisive hiccup. I should add that TT offered to refund me which is very cool. Thanks TT.
Date published: 2022-03-27
Rated 2 out of 5 by from Needs Work I have used turbo tax for many years with no problem but, this was not very good this year. I was disappointed in the software, it was not very smooth it would freeze up and then start again and it seemed glitchy. I sure hope next years is a lot better, if not I will be using a different software to do my taxes.
Date published: 2022-03-27
Rated 5 out of 5 by from Great Very easy to use and it is very helpful. first time to use to and very fast to complete all things.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax it's easy and helpfull. At the beginning it was a communication issue, but after everything was clear, it was to work on the forms. she used a very professional language and was very helpfull.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3653