TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from they lie about being free to file I don't know how turbo tax manages to get away with claiming to be free to file through year after year because they absolutely are not. the only reason I still use them is because it's easier than trying to figure out the hot mess that is the IRS website. Legally speaking anyone with an AGI of less than $73,000 or less is supposed to be able to do so. TurboTax needs to either stop claiming to be free or put their money where their mouth is and ACTUALLY be free to file.
Date published: 2022-03-22
Rated 5 out of 5 by from Awesomeness Super easy to use and makes filing not stressful awesome
Date published: 2022-03-22
Rated 5 out of 5 by from I love using Turbo Tax I have used Turbo Tax for over 20 Years and have always been happy with the results. Turbo Tax is easy to use and makes filing taxes easy.
Date published: 2022-03-22
Rated 5 out of 5 by from Awesome! Immensely helpful and I really appreciate the service.
Date published: 2022-03-22
Rated 3 out of 5 by from Turbo tax has some flaws I encountered software glitches on 2 occasions which required telephone support. Prior years I did not have these issues.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax saved my life this year After 44 years of marriage, and my husband passing away in 2020 - I have 1 year of tax experience under my belt. I learned a lot about what I did wrong, and realized I needed more help, and experience than what I had. Nydeah saved me, and I will be forever great full for her knowledge, patience and support
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo tax is awesome The live expert was very helpful and respectful. I really enjoyed talking with him.
Date published: 2022-03-22
Rated 5 out of 5 by from Fast and easy I trust turbotax and appreciate the easy to use filing option.
Date published: 2022-03-22
Rated 5 out of 5 by from great help my one comment is they always try and trick you into paying all their fees when itss really not needed
Date published: 2022-03-22
Rated 5 out of 5 by from Very easy to use I like the format and easy guide through the questions. However, when you are working your way through the list it would be better after you complete on that it takes you to the next section without having to scroll down the list for the next category.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 3652
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from they lie about being free to file I don't know how turbo tax manages to get away with claiming to be free to file through year after year because they absolutely are not. the only reason I still use them is because it's easier than trying to figure out the hot mess that is the IRS website. Legally speaking anyone with an AGI of less than $73,000 or less is supposed to be able to do so. TurboTax needs to either stop claiming to be free or put their money where their mouth is and ACTUALLY be free to file.
Date published: 2022-03-22
Rated 5 out of 5 by from Awesomeness Super easy to use and makes filing not stressful awesome
Date published: 2022-03-22
Rated 5 out of 5 by from I love using Turbo Tax I have used Turbo Tax for over 20 Years and have always been happy with the results. Turbo Tax is easy to use and makes filing taxes easy.
Date published: 2022-03-22
Rated 5 out of 5 by from Awesome! Immensely helpful and I really appreciate the service.
Date published: 2022-03-22
Rated 3 out of 5 by from Turbo tax has some flaws I encountered software glitches on 2 occasions which required telephone support. Prior years I did not have these issues.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax saved my life this year After 44 years of marriage, and my husband passing away in 2020 - I have 1 year of tax experience under my belt. I learned a lot about what I did wrong, and realized I needed more help, and experience than what I had. Nydeah saved me, and I will be forever great full for her knowledge, patience and support
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo tax is awesome The live expert was very helpful and respectful. I really enjoyed talking with him.
Date published: 2022-03-22
Rated 5 out of 5 by from Fast and easy I trust turbotax and appreciate the easy to use filing option.
Date published: 2022-03-22
Rated 5 out of 5 by from great help my one comment is they always try and trick you into paying all their fees when itss really not needed
Date published: 2022-03-22
Rated 5 out of 5 by from Very easy to use I like the format and easy guide through the questions. However, when you are working your way through the list it would be better after you complete on that it takes you to the next section without having to scroll down the list for the next category.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 3652