TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax is great Great service, recommand this service. Ill be using this for all my taxes as long as im working
Date published: 2023-01-25
Rated 1 out of 5 by from I’m done with your incompetence For the last three years now, turbo tax software has caused my returns to be rejected. Now my spouses AGI cannot be figured out, and federal rejects my return. The most basic 1040 return also. I mail them in and now I’m in a constant loop of AGI issues. This 2023 return was rejected due to turbo tax software skipping, the required ACA healthcare info. Just fixed that , and now the AGI again. After eight years with you, and every year getting worse, I’m done with you.
Date published: 2023-01-25
Rated 5 out of 5 by from TURBO TAX IS PERFECT HAD SOME LIFE CHANGES AND TURBO TAX TOLD ME WHAT TO DO AND ALL WAS DONE IN NO TIME. THANK YOU
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax is the best! I have been using Turbotax for 4 years now and my children use it too. Its the easiest and the chat is great because if you get stuck they are always helpful and polite. Never make you feel annoying or stupid. Thanks TurboTax See you next year!
Date published: 2023-01-25
Rated 5 out of 5 by from WOW You've Come a LONG Way Baby :) I have always loved Turbo Tax. I love that the expert advice is included, and simple returns are free. Thank you so much.
Date published: 2023-01-25
Rated 5 out of 5 by from Refund Laura from turbotax is an angel. Very helpful, patient and understanding.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbotax Is great It took a couple times to get them done but all n all it worked out
Date published: 2023-01-25
Rated 5 out of 5 by from awsome great, i have nothing else to say.have used tt since 1992.
Date published: 2023-01-25
Rated 2 out of 5 by from Turbo Tax overcharges and has hidden fees Turbo Tax overcharges and has hidden fees. It was frustrating to see I was being taxed more after being forced to use TurboTax Deluxe.
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome Easy to use, quick, a learning experience, interesting
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 3646
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great Great service, recommand this service. Ill be using this for all my taxes as long as im working
Date published: 2023-01-25
Rated 1 out of 5 by from I’m done with your incompetence For the last three years now, turbo tax software has caused my returns to be rejected. Now my spouses AGI cannot be figured out, and federal rejects my return. The most basic 1040 return also. I mail them in and now I’m in a constant loop of AGI issues. This 2023 return was rejected due to turbo tax software skipping, the required ACA healthcare info. Just fixed that , and now the AGI again. After eight years with you, and every year getting worse, I’m done with you.
Date published: 2023-01-25
Rated 5 out of 5 by from TURBO TAX IS PERFECT HAD SOME LIFE CHANGES AND TURBO TAX TOLD ME WHAT TO DO AND ALL WAS DONE IN NO TIME. THANK YOU
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax is the best! I have been using Turbotax for 4 years now and my children use it too. Its the easiest and the chat is great because if you get stuck they are always helpful and polite. Never make you feel annoying or stupid. Thanks TurboTax See you next year!
Date published: 2023-01-25
Rated 5 out of 5 by from WOW You've Come a LONG Way Baby :) I have always loved Turbo Tax. I love that the expert advice is included, and simple returns are free. Thank you so much.
Date published: 2023-01-25
Rated 5 out of 5 by from Refund Laura from turbotax is an angel. Very helpful, patient and understanding.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbotax Is great It took a couple times to get them done but all n all it worked out
Date published: 2023-01-25
Rated 5 out of 5 by from awsome great, i have nothing else to say.have used tt since 1992.
Date published: 2023-01-25
Rated 2 out of 5 by from Turbo Tax overcharges and has hidden fees Turbo Tax overcharges and has hidden fees. It was frustrating to see I was being taxed more after being forced to use TurboTax Deluxe.
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome Easy to use, quick, a learning experience, interesting
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 3646