TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo tax was simple Turbo tax was a simple tax software. It explains how to enter info.
Date published: 2023-04-10
Rated 5 out of 5 by from Great Software Turbo Tax is a very a good product. I have used the product for many years.
Date published: 2023-04-10
Rated 1 out of 5 by from Additional fees for basic filing and upselling Additional fees for basic filing, increased fees, attempts to trick you into submitting unnecessary personal information, and upselling additional services.
Date published: 2023-04-10
Rated 5 out of 5 by from it made it easy to put info in i use turbo so that i can put all the info that we need to put in
Date published: 2023-04-10
Rated 3 out of 5 by from Schedule K-1 needs improvement TT says that when values shown on K-1 lines 1 and 2 that a separate K-1 should be submitted for each. However, it is not clear if all the info in lines 4 thru 21 should be repeated for the multiple instances of the K-1. Live agent said that it did need to be repeated, but that ends up showing duplication of some income. Also the online version does not allow import of .txf file due to a software bug which would have make this easier, only the desktop version works for the import.
Date published: 2023-04-10
Rated 5 out of 5 by from Best way to file taxes I have used turbo tax for many years. It is the easiest way to do taxes.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is super easy! I have been using Turbo Tax for years and I spend less than 4 hrs on my taxes each year...all I have to prepare is making sure I have all my required documentation.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use. Crosses all T's and dots all I's Second year using turbotax. Easy to use. Enjoy how it pulls in all of your files and saves information year to year.
Date published: 2023-04-10
Rated 1 out of 5 by from turbotax made a horrible mistake last year Last year I submitted my income tax using TurboTax and your software caused a $3000 overpayment in my federal income tax. I cannot trust your software and no one has even apologized or offered a refund for making such a terrible mistake. Thankfully the IRS reviewed the return and told me the exact line you filled out wrong and sent me a $3000 check. I'm very disappointed with your company considering I've been a customer for over 15 years.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is quick and easy I really like the fact that the information for this year's return, if applicable is copied from last year's return saving considerable typing.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3645
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax was simple Turbo tax was a simple tax software. It explains how to enter info.
Date published: 2023-04-10
Rated 5 out of 5 by from Great Software Turbo Tax is a very a good product. I have used the product for many years.
Date published: 2023-04-10
Rated 1 out of 5 by from Additional fees for basic filing and upselling Additional fees for basic filing, increased fees, attempts to trick you into submitting unnecessary personal information, and upselling additional services.
Date published: 2023-04-10
Rated 5 out of 5 by from it made it easy to put info in i use turbo so that i can put all the info that we need to put in
Date published: 2023-04-10
Rated 3 out of 5 by from Schedule K-1 needs improvement TT says that when values shown on K-1 lines 1 and 2 that a separate K-1 should be submitted for each. However, it is not clear if all the info in lines 4 thru 21 should be repeated for the multiple instances of the K-1. Live agent said that it did need to be repeated, but that ends up showing duplication of some income. Also the online version does not allow import of .txf file due to a software bug which would have make this easier, only the desktop version works for the import.
Date published: 2023-04-10
Rated 5 out of 5 by from Best way to file taxes I have used turbo tax for many years. It is the easiest way to do taxes.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is super easy! I have been using Turbo Tax for years and I spend less than 4 hrs on my taxes each year...all I have to prepare is making sure I have all my required documentation.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use. Crosses all T's and dots all I's Second year using turbotax. Easy to use. Enjoy how it pulls in all of your files and saves information year to year.
Date published: 2023-04-10
Rated 1 out of 5 by from turbotax made a horrible mistake last year Last year I submitted my income tax using TurboTax and your software caused a $3000 overpayment in my federal income tax. I cannot trust your software and no one has even apologized or offered a refund for making such a terrible mistake. Thankfully the IRS reviewed the return and told me the exact line you filled out wrong and sent me a $3000 check. I'm very disappointed with your company considering I've been a customer for over 15 years.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is quick and easy I really like the fact that the information for this year's return, if applicable is copied from last year's return saving considerable typing.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3645