TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Quick and easy taxes The TurboTax live expert help was well worth it. My representative provided me with key insights to give me the biggest bang to my refund. I went through a crazy year with my tax situations, and my tax expert, Barbara, made this process so easy!! I wish I could personally thank her!
Date published: 2022-03-23
Rated 4 out of 5 by from Turbo tax experts are fabulous the process was user friendly. I could not eliminate K-1s from 2020 even though they were no longer in my portfolio. It was fun but a little scary for a first time user.
Date published: 2022-03-23
Rated 4 out of 5 by from Good, not great I paid extra for the expert help, and they didnt answer either question I had. 1 was regarding withdrawal of RothIRA funds (post taxed, no cap. gains, just money I'd put in yearly), and 1 was regarding paying Non-Resident Idaho State tax ( I live in FL). Should ask for a refund for that portion.
Date published: 2022-03-23
Rated 5 out of 5 by from Great experience Shane was very helpful, professional and answered all my questions quickly. Great experience; would highly recommend.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax Great great help on phone and with changes. will recommend
Date published: 2022-03-23
Rated 3 out of 5 by from TurboTax The live full service deluxe was good. The price was a little too high for me, even with a 20% off code. I did not like that l had to wait 3-4 days after l entered all my documents and personal information to hear from an agent/tax preparer.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo tax is awesome! Many other people (supposed tax specialists) gave us lots of different guesses on our taxes or didn't even want to take them on. Clarissa was an outstanding representative for your company. Could not be happier with the outcome!
Date published: 2022-03-23
Rated 5 out of 5 by from "Turbo Tax is a blessing" My experience to Turbo Tax was a great one. This is my 1st job opportunity and I did not want to pay a lot of money for file my taxes. The Turbo Tax Live was completely worth every detail. My Tax Expert was very knowledgeable, understanding and kind. If I had a issue or questions, I could just ask. Thank you thank you thank you Turbo Tax for helping me with filing my taxes.
Date published: 2022-03-23
Rated 3 out of 5 by from Required to buy it because the laws are a mess I buy this every year because I have 30 years of data for it, and the laws are such a mess that I need something that supposedly knows what is going on. This year was particularly difficult because of the advance child tax credit, which I do not qualify for, but I had to wrestle with where to enter $0 on the forms to make the software and the IRS happy. In addition, TT STILL does not ask whether the taxpayer wants someone else to talk to the IRS about the return, which is important for people like me who prepare tax returns for relatives who cannot do it themselves. This is an abomination. In addition, I live in Florida, and cannot seem to find a copy of the Premier version that does not come with a state return, which I do not need and don't think I should have to pay for. Finally, I would note that TT has still not published software for executors to use to fill out simple estate tax returns. This is another area where our leaders have made a real mess, which seems to require hiring lawyers to fill out forms. Waste of everyone's money. It is a necessary program, because of the stupidity of our leaders, but still has considerable flaws that are self-imposed.
Date published: 2022-03-23
Rated 5 out of 5 by from GOOD I'll never use anything other than turbotax, on my 6th year now
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 3645
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and easy taxes The TurboTax live expert help was well worth it. My representative provided me with key insights to give me the biggest bang to my refund. I went through a crazy year with my tax situations, and my tax expert, Barbara, made this process so easy!! I wish I could personally thank her!
Date published: 2022-03-23
Rated 4 out of 5 by from Turbo tax experts are fabulous the process was user friendly. I could not eliminate K-1s from 2020 even though they were no longer in my portfolio. It was fun but a little scary for a first time user.
Date published: 2022-03-23
Rated 4 out of 5 by from Good, not great I paid extra for the expert help, and they didnt answer either question I had. 1 was regarding withdrawal of RothIRA funds (post taxed, no cap. gains, just money I'd put in yearly), and 1 was regarding paying Non-Resident Idaho State tax ( I live in FL). Should ask for a refund for that portion.
Date published: 2022-03-23
Rated 5 out of 5 by from Great experience Shane was very helpful, professional and answered all my questions quickly. Great experience; would highly recommend.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax Great great help on phone and with changes. will recommend
Date published: 2022-03-23
Rated 3 out of 5 by from TurboTax The live full service deluxe was good. The price was a little too high for me, even with a 20% off code. I did not like that l had to wait 3-4 days after l entered all my documents and personal information to hear from an agent/tax preparer.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo tax is awesome! Many other people (supposed tax specialists) gave us lots of different guesses on our taxes or didn't even want to take them on. Clarissa was an outstanding representative for your company. Could not be happier with the outcome!
Date published: 2022-03-23
Rated 5 out of 5 by from "Turbo Tax is a blessing" My experience to Turbo Tax was a great one. This is my 1st job opportunity and I did not want to pay a lot of money for file my taxes. The Turbo Tax Live was completely worth every detail. My Tax Expert was very knowledgeable, understanding and kind. If I had a issue or questions, I could just ask. Thank you thank you thank you Turbo Tax for helping me with filing my taxes.
Date published: 2022-03-23
Rated 3 out of 5 by from Required to buy it because the laws are a mess I buy this every year because I have 30 years of data for it, and the laws are such a mess that I need something that supposedly knows what is going on. This year was particularly difficult because of the advance child tax credit, which I do not qualify for, but I had to wrestle with where to enter $0 on the forms to make the software and the IRS happy. In addition, TT STILL does not ask whether the taxpayer wants someone else to talk to the IRS about the return, which is important for people like me who prepare tax returns for relatives who cannot do it themselves. This is an abomination. In addition, I live in Florida, and cannot seem to find a copy of the Premier version that does not come with a state return, which I do not need and don't think I should have to pay for. Finally, I would note that TT has still not published software for executors to use to fill out simple estate tax returns. This is another area where our leaders have made a real mess, which seems to require hiring lawyers to fill out forms. Waste of everyone's money. It is a necessary program, because of the stupidity of our leaders, but still has considerable flaws that are self-imposed.
Date published: 2022-03-23
Rated 5 out of 5 by from GOOD I'll never use anything other than turbotax, on my 6th year now
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 3645