TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281572 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Hidden fees Turbo tax adds hidden and sneaky fees for stupid things such as grouping your federal and state taxes together. By the time you realize that these fees have been added it is a huge pain to try and figure out where you added them. So much for "free". Having to pay $75 for a 1099 is also completely ridiculous.
Date published: 2021-04-13
Rated 5 out of 5 by from Excellent Robert CPA was of excellent at answering all my questions.
Date published: 2021-04-13
Rated 5 out of 5 by from Great Product Easy to use, trustworthy and free. Nothing compares.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is great Turbo tax made it easy for me to do my taxes. Because i am a dummy when it comes to doing taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from A breeze 2020 filing a breeze!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-13
Rated 5 out of 5 by from taxes made easy i dont want to know more about taxes but thankfully with Turbo Tax I really dont need to
Date published: 2021-04-13
Rated 4 out of 5 by from Saved Again I've used TT for more than a decade, since a short time after I inherited a rental property and paid a professional for the service. LOVE TT (well, this year had a tiny glitch which became super frustrating, but o/w...) If you know how to read, this is a terrific service. I know I'd be paying three times as much easily if I hired a person, just to redo forms every year. Really appreciate the convenience of pulling forward prior tax info, and the ability to review my taxes on the TT platform. Saves the day!
Date published: 2021-04-13
Rated 5 out of 5 by from Lessens the Pain I owed a lot, but at least filing was sooooo easy.
Date published: 2021-04-13
Rated 3 out of 5 by from Getting Worse every year As a former IRS Tax Specialist , I feel that turbo tax is getting more and more difficult to use . For Example , In the form review it asks you questions about worksheets that dont exist unless you go back to last years returns or you broker statements that really aren't needed . Also after you file eta on Federal , it doesn't allow you to change your mind unless you go back and forth, ie just not easy to do. Most buggy is that when you press a next key it just sits there including this survey.
Date published: 2021-04-13
Rated 5 out of 5 by from quick and easy to use Lots of helpful information and nice to know your taxes are done correctly
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3644
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Hidden fees Turbo tax adds hidden and sneaky fees for stupid things such as grouping your federal and state taxes together. By the time you realize that these fees have been added it is a huge pain to try and figure out where you added them. So much for "free". Having to pay $75 for a 1099 is also completely ridiculous.
Date published: 2021-04-13
Rated 5 out of 5 by from Excellent Robert CPA was of excellent at answering all my questions.
Date published: 2021-04-13
Rated 5 out of 5 by from Great Product Easy to use, trustworthy and free. Nothing compares.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is great Turbo tax made it easy for me to do my taxes. Because i am a dummy when it comes to doing taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from A breeze 2020 filing a breeze!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-13
Rated 5 out of 5 by from taxes made easy i dont want to know more about taxes but thankfully with Turbo Tax I really dont need to
Date published: 2021-04-13
Rated 4 out of 5 by from Saved Again I've used TT for more than a decade, since a short time after I inherited a rental property and paid a professional for the service. LOVE TT (well, this year had a tiny glitch which became super frustrating, but o/w...) If you know how to read, this is a terrific service. I know I'd be paying three times as much easily if I hired a person, just to redo forms every year. Really appreciate the convenience of pulling forward prior tax info, and the ability to review my taxes on the TT platform. Saves the day!
Date published: 2021-04-13
Rated 5 out of 5 by from Lessens the Pain I owed a lot, but at least filing was sooooo easy.
Date published: 2021-04-13
Rated 3 out of 5 by from Getting Worse every year As a former IRS Tax Specialist , I feel that turbo tax is getting more and more difficult to use . For Example , In the form review it asks you questions about worksheets that dont exist unless you go back to last years returns or you broker statements that really aren't needed . Also after you file eta on Federal , it doesn't allow you to change your mind unless you go back and forth, ie just not easy to do. Most buggy is that when you press a next key it just sits there including this survey.
Date published: 2021-04-13
Rated 5 out of 5 by from quick and easy to use Lots of helpful information and nice to know your taxes are done correctly
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3644