TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Fantastic It was awesome. The information provided was accurate and clear. There is always a chance to go over information and correct mistakes. This is an amazing service.
Date published: 2022-03-23
Rated 4 out of 5 by from Very satisfied Easy to use. Would use again and recommend to other.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax is really great! I have used Turbo Tax for 20 years and it keeps getting better! Easy as heck to use. Always accurate and thorough. Plus, you can get in touch with a human being!
Date published: 2022-03-23
Rated 4 out of 5 by from Great product, but a bit heavy on the marketing I really enjoy using TurboTax, and it's been extremely helpful for a number of years now. The only issue I have is that it breezes past which product you pick very early on, and then doesn't bring it up again until it's time to file. At which point, if you realized you picked the wrong product (such as, an expensive package you don't need), the only way to change your product is to literally start over. It also is a little pushy about adding upgraded features. At the end of the day, it's a solid product, and I understand it's a business, it's just kind of annoying, and can cost an extra fee or a lot of time if you aren't paying attention.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax Full Service - Highly recommend I was concerned about filing myself since I just opened a business and had capital gains. When I saw that TurboTax had someone who could do the whole thing, I was so relieved. Prices for accountants in my area was double the cost of this so it was an easy decision to make. My person was John and he was efficient with his questions and very quick getting it completed. Best part was that he walked me through it and explained various elements to it and things I would need to know for filing next year. Really a great experience.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo tax is great I will definitely use turbo taxs again for years to come
Date published: 2022-03-23
Rated 5 out of 5 by from Very Simple Quick, simple, and clear process. No stress involved.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax was fast and efficient! Everyone I talked to was very knowledgeable and friendly.
Date published: 2022-03-23
Rated 5 out of 5 by from Thank you It was very pleasant but this survey is not necessary and is time consuming
Date published: 2022-03-23
Rated 5 out of 5 by from First Time Adulting and TurboTax made it EASY! This was my first time filing as an independent and I had questions left and right, so I used the live help function and the TurboTax Live Experts were SOOO helpful! They used this share screen function where they could only see my TurboTax page on my browser and it was extremely helpful. It made the process go by much quicker than if I was doing it all by myself. I will ALWAYS use TurboTax as my go-to tax filing system! They make it so easy and understandable for anyone!
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 3644
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic It was awesome. The information provided was accurate and clear. There is always a chance to go over information and correct mistakes. This is an amazing service.
Date published: 2022-03-23
Rated 4 out of 5 by from Very satisfied Easy to use. Would use again and recommend to other.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax is really great! I have used Turbo Tax for 20 years and it keeps getting better! Easy as heck to use. Always accurate and thorough. Plus, you can get in touch with a human being!
Date published: 2022-03-23
Rated 4 out of 5 by from Great product, but a bit heavy on the marketing I really enjoy using TurboTax, and it's been extremely helpful for a number of years now. The only issue I have is that it breezes past which product you pick very early on, and then doesn't bring it up again until it's time to file. At which point, if you realized you picked the wrong product (such as, an expensive package you don't need), the only way to change your product is to literally start over. It also is a little pushy about adding upgraded features. At the end of the day, it's a solid product, and I understand it's a business, it's just kind of annoying, and can cost an extra fee or a lot of time if you aren't paying attention.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax Full Service - Highly recommend I was concerned about filing myself since I just opened a business and had capital gains. When I saw that TurboTax had someone who could do the whole thing, I was so relieved. Prices for accountants in my area was double the cost of this so it was an easy decision to make. My person was John and he was efficient with his questions and very quick getting it completed. Best part was that he walked me through it and explained various elements to it and things I would need to know for filing next year. Really a great experience.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo tax is great I will definitely use turbo taxs again for years to come
Date published: 2022-03-23
Rated 5 out of 5 by from Very Simple Quick, simple, and clear process. No stress involved.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax was fast and efficient! Everyone I talked to was very knowledgeable and friendly.
Date published: 2022-03-23
Rated 5 out of 5 by from Thank you It was very pleasant but this survey is not necessary and is time consuming
Date published: 2022-03-23
Rated 5 out of 5 by from First Time Adulting and TurboTax made it EASY! This was my first time filing as an independent and I had questions left and right, so I used the live help function and the TurboTax Live Experts were SOOO helpful! They used this share screen function where they could only see my TurboTax page on my browser and it was extremely helpful. It made the process go by much quicker than if I was doing it all by myself. I will ALWAYS use TurboTax as my go-to tax filing system! They make it so easy and understandable for anyone!
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 3644