TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Heckofawaytogo from
Not always quick but easy
Turbo Tax makes the return a lot more easy than trying to decipher all the IRS information and understand how to apply my information to the return
Date published: 2023-04-10
Rated 5 out of 5 by
AUNIEFIFT from
QUICK AND EASY
EVEN WITH MANY W-2 DOCUMENTS THEY MADE IT QUICK AND EASY IT ONLY TOOK LESS THAN AN HOUR.
Date published: 2023-04-10
Rated 3 out of 5 by
Molly Wally from
Keeps getting rejected
It tells me I have no errors but it's been rejected 3 times. AGI is correct and PINs are correct. very frustrating!!
Date published: 2023-04-10
Rated 5 out of 5 by
StephV06 from
TurboTax remains the best...
TurboTax remains the best and easiest program to use to file my taxes. Since TurboTax no longer offers the free file through the IRS, I have had to use other programs online to file a few of my families returns. Those other programs are not as simple to work through. I still use TurboTax to do my taxes though.
Date published: 2023-04-10
Rated 5 out of 5 by
katrin1984 from
Great
My return was easy and smooth, the explanation of different topics was clear and understandable.
Date published: 2023-04-10
Rated 3 out of 5 by
CashKeeper from
Overall positive experience with some glitches
There were changes to the forms to fill out and the questions about the spouse in the HSA area are still confusing. My husband has always been on our Family HSA but the questionnaire always asks him why he wasn't on it in December. The wording is not clear. The section on 401K's (Roth and Traditional) could also use some clarification for the average user.
Date published: 2023-04-10
Rated 1 out of 5 by
MVenu from
TurboTax payments processing is horrible
It's been a horrible experience, could not e-file my state returns because TurboTax could not complete charge my credit card processing. My billing address, credit number, name, and cvv code all correct still reporting error verigy you details and retry. I spent almost an hour with the tech support couldn't figure out.
Date published: 2023-04-10
Rated 5 out of 5 by
ACE1674 from
Turbo tax is so easy
It didn’t take that long so easy to follow AWESOME
Date published: 2023-04-10
Rated 3 out of 5 by
Done71 from
Why all of the up charges
I would pay the TOTAL cost of using Turbo tax each year up front. I dislike having to pay for state e-file fee separately.
Date published: 2023-04-10
Rated 3 out of 5 by
pqrst1 from
Does not cover all forms
Cannot file all AZ forms. E-file cost is exorbitant.
All TurboTax® Offerings Reviews - Page 3641
Date published: 2023-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Heckofawaytogo from
Not always quick but easy
Turbo Tax makes the return a lot more easy than trying to decipher all the IRS information and understand how to apply my information to the return
Date published: 2023-04-10
Rated 5 out of 5 by
AUNIEFIFT from
QUICK AND EASY
EVEN WITH MANY W-2 DOCUMENTS THEY MADE IT QUICK AND EASY IT ONLY TOOK LESS THAN AN HOUR.
Date published: 2023-04-10
Rated 3 out of 5 by
Molly Wally from
Keeps getting rejected
It tells me I have no errors but it's been rejected 3 times. AGI is correct and PINs are correct. very frustrating!!
Date published: 2023-04-10
Rated 5 out of 5 by
StephV06 from
TurboTax remains the best...
TurboTax remains the best and easiest program to use to file my taxes. Since TurboTax no longer offers the free file through the IRS, I have had to use other programs online to file a few of my families returns. Those other programs are not as simple to work through. I still use TurboTax to do my taxes though.
Date published: 2023-04-10
Rated 5 out of 5 by
katrin1984 from
Great
My return was easy and smooth, the explanation of different topics was clear and understandable.
Date published: 2023-04-10
Rated 3 out of 5 by
CashKeeper from
Overall positive experience with some glitches
There were changes to the forms to fill out and the questions about the spouse in the HSA area are still confusing. My husband has always been on our Family HSA but the questionnaire always asks him why he wasn't on it in December. The wording is not clear. The section on 401K's (Roth and Traditional) could also use some clarification for the average user.
Date published: 2023-04-10
Rated 1 out of 5 by
MVenu from
TurboTax payments processing is horrible
It's been a horrible experience, could not e-file my state returns because TurboTax could not complete charge my credit card processing. My billing address, credit number, name, and cvv code all correct still reporting error verigy you details and retry. I spent almost an hour with the tech support couldn't figure out.
Date published: 2023-04-10
Rated 5 out of 5 by
ACE1674 from
Turbo tax is so easy
It didn’t take that long so easy to follow AWESOME
Date published: 2023-04-10
Rated 3 out of 5 by
Done71 from
Why all of the up charges
I would pay the TOTAL cost of using Turbo tax each year up front. I dislike having to pay for state e-file fee separately.
Date published: 2023-04-10
Rated 3 out of 5 by
pqrst1 from
Does not cover all forms
Cannot file all AZ forms. E-file cost is exorbitant.
All TurboTax® Offerings Reviews - Page 3641
Date published: 2023-04-10