TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281580 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax is a great program It was clear and easy to file my taxes and when I encountered a problem I called up and the people helping me were very kind and patient with me.
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo tax does the job!!! I have used Turbo for several years and it has always worked well.
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo Tax is very user friendly & a great product! Used Turbo Tax for years. Always 100%. Wouldn't chg!
Date published: 2021-06-14
Rated 5 out of 5 by from TurboTax is Easy & Awesome This was my first time ever filing taxes and Turbo Tax made it super easy. Every single item had a question mark or a "more info" and would explain what it's asking for and why. This was very helpful. They kept rechecking my information with me so that I had entered the right stuff!
Date published: 2021-06-14
Rated 5 out of 5 by from Excellent tax preparation software! Excellent tax preparation software, it's got answers for all my questions!
Date published: 2021-06-14
Rated 4 out of 5 by from Good as ever, in need of an update in data entry Good as ever but still a little clunky on data entry and inclined to loop.
Date published: 2021-06-14
Rated 4 out of 5 by from retired. From UPRR The live expert was most helpful in completing my taxes.
Date published: 2021-06-14
Rated 5 out of 5 by from Easy Does It! I'm 74 and Turbo Tax Premier makes it easy for me to file my own taxes. When I need assistance, I just call your phone number and your representative gives the help I need.
Date published: 2021-06-14
Rated 5 out of 5 by from TurboTax is awesome ! Excellent program. I'm still not entirely sure that I am entering my Foreign interest and dividends correctly as I never seem to get the tax credit. Still, its an amazing program, filing electronically is so easy. I've been using Turbotax for many years now including catching up on some missed years several years ago.
Date published: 2021-06-14
Rated 3 out of 5 by from Great product; potential service improvement Have been using for number of years, happy! Wanted to buy MAX benefit, but no way to buy it, system kept dropping from cart. No customer support available. Started full service this year. It’s a bit disconnected and choppy. First expert dropped the ball and did not respond to requests. Also keep changing assigned expert. Hard to work through the tax season to file.
Date published: 2021-06-14
All TurboTax® Offerings Reviews - Page 365
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is a great program It was clear and easy to file my taxes and when I encountered a problem I called up and the people helping me were very kind and patient with me.
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo tax does the job!!! I have used Turbo for several years and it has always worked well.
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo Tax is very user friendly & a great product! Used Turbo Tax for years. Always 100%. Wouldn't chg!
Date published: 2021-06-14
Rated 5 out of 5 by from TurboTax is Easy & Awesome This was my first time ever filing taxes and Turbo Tax made it super easy. Every single item had a question mark or a "more info" and would explain what it's asking for and why. This was very helpful. They kept rechecking my information with me so that I had entered the right stuff!
Date published: 2021-06-14
Rated 5 out of 5 by from Excellent tax preparation software! Excellent tax preparation software, it's got answers for all my questions!
Date published: 2021-06-14
Rated 4 out of 5 by from Good as ever, in need of an update in data entry Good as ever but still a little clunky on data entry and inclined to loop.
Date published: 2021-06-14
Rated 4 out of 5 by from retired. From UPRR The live expert was most helpful in completing my taxes.
Date published: 2021-06-14
Rated 5 out of 5 by from Easy Does It! I'm 74 and Turbo Tax Premier makes it easy for me to file my own taxes. When I need assistance, I just call your phone number and your representative gives the help I need.
Date published: 2021-06-14
Rated 5 out of 5 by from TurboTax is awesome ! Excellent program. I'm still not entirely sure that I am entering my Foreign interest and dividends correctly as I never seem to get the tax credit. Still, its an amazing program, filing electronically is so easy. I've been using Turbotax for many years now including catching up on some missed years several years ago.
Date published: 2021-06-14
Rated 3 out of 5 by from Great product; potential service improvement Have been using for number of years, happy! Wanted to buy MAX benefit, but no way to buy it, system kept dropping from cart. No customer support available. Started full service this year. It’s a bit disconnected and choppy. First expert dropped the ball and did not respond to requests. Also keep changing assigned expert. Hard to work through the tax season to file.
Date published: 2021-06-14
All TurboTax® Offerings Reviews - Page 365