TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax works I have used turbo tax several years now and it has never let me down and i will continue to use turbo tax
Date published: 2021-04-11
Rated 5 out of 5 by from Very easy to use. From start to finish just a couple of hours, and that is with having to abandon to retrieve additional documents.
Date published: 2021-04-11
Rated 4 out of 5 by from TurboTax easy to use After a couple false starts, program kept stalling on installation and wouldn't load properly, it worked flawlessly. If it wasn't for that it would have received 5 stars.
Date published: 2021-04-11
Rated 5 out of 5 by from No Complaints so Far I have been using turbo tax since I have been required to file my taxes and I honestly cannot imagine using anything else. It is so convenient, everything is asked in a clear manner, and the "explain why" feature is very helpful. It's nice to have information from my previous return carried over as well. My taxes are fairly simple overall--I'm single and own no property, so I can't really speak to how turbo tax handles the more complicated situations, but I can imagine it'd work just as well!
Date published: 2021-04-11
Rated 5 out of 5 by from this was perfect for my needs the person i takled to was perfect in statement and content
Date published: 2021-04-11
Rated 4 out of 5 by from Easiest to use Best of three that I tried and I tried two that irs recommended
Date published: 2021-04-11
Rated 4 out of 5 by from Been a TT user for 20 plus yrs but not a fan of th As I said in the title I've used TT for 20 plus years but this year I was let down. IRS waivered the RMD for 2020 but TT didn't know that. I wasted hours trying to get it to not show zero RMD as an error and requesting a waiver. I hope I got it right finally. Professionally I use Tax Slayer (supplied by the IRS) and it had no problem with a zero RMD
Date published: 2021-04-11
Rated 5 out of 5 by from Easiest way to do taxes! My husband and I both worked and received unemployment benefits in 2020 and TurboTax made it super easy to file our taxes.
Date published: 2021-04-11
Rated 3 out of 5 by from Easy to use, but prices are too high. Your price is too high. I could have had a certified tax professional do my taxes for less than the full Premier charge. Fortunately, you provided a discount when I called and complained. You almost lost a loyal, long term customer (20+ years).
Date published: 2021-04-11
Rated 3 out of 5 by from Generally good, but need to fix 529 related calcs Overall solid software, but 529 related calculations are not correct...and will result in overcharging your tax if you are not careful (529 gains are not taxable if usedfor qualified expenses). Intuit...known issue for last few years...please fix this.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3637
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax works I have used turbo tax several years now and it has never let me down and i will continue to use turbo tax
Date published: 2021-04-11
Rated 5 out of 5 by from Very easy to use. From start to finish just a couple of hours, and that is with having to abandon to retrieve additional documents.
Date published: 2021-04-11
Rated 4 out of 5 by from TurboTax easy to use After a couple false starts, program kept stalling on installation and wouldn't load properly, it worked flawlessly. If it wasn't for that it would have received 5 stars.
Date published: 2021-04-11
Rated 5 out of 5 by from No Complaints so Far I have been using turbo tax since I have been required to file my taxes and I honestly cannot imagine using anything else. It is so convenient, everything is asked in a clear manner, and the "explain why" feature is very helpful. It's nice to have information from my previous return carried over as well. My taxes are fairly simple overall--I'm single and own no property, so I can't really speak to how turbo tax handles the more complicated situations, but I can imagine it'd work just as well!
Date published: 2021-04-11
Rated 5 out of 5 by from this was perfect for my needs the person i takled to was perfect in statement and content
Date published: 2021-04-11
Rated 4 out of 5 by from Easiest to use Best of three that I tried and I tried two that irs recommended
Date published: 2021-04-11
Rated 4 out of 5 by from Been a TT user for 20 plus yrs but not a fan of th As I said in the title I've used TT for 20 plus years but this year I was let down. IRS waivered the RMD for 2020 but TT didn't know that. I wasted hours trying to get it to not show zero RMD as an error and requesting a waiver. I hope I got it right finally. Professionally I use Tax Slayer (supplied by the IRS) and it had no problem with a zero RMD
Date published: 2021-04-11
Rated 5 out of 5 by from Easiest way to do taxes! My husband and I both worked and received unemployment benefits in 2020 and TurboTax made it super easy to file our taxes.
Date published: 2021-04-11
Rated 3 out of 5 by from Easy to use, but prices are too high. Your price is too high. I could have had a certified tax professional do my taxes for less than the full Premier charge. Fortunately, you provided a discount when I called and complained. You almost lost a loyal, long term customer (20+ years).
Date published: 2021-04-11
Rated 3 out of 5 by from Generally good, but need to fix 529 related calcs Overall solid software, but 529 related calculations are not correct...and will result in overcharging your tax if you are not careful (529 gains are not taxable if usedfor qualified expenses). Intuit...known issue for last few years...please fix this.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3637