TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Elmers mom from
So easy to use
easy to follow and determine what is being asked for
Date published: 2023-04-09
Rated 5 out of 5 by
kingquad007 from
Turbotax is amazing.
Very easy to use and straightforward. It saves me from lots of headaches
Date published: 2023-04-09
Rated 5 out of 5 by
YoMoSho from
Turbo Rules
Great stuff! Great interface! Thank you again for everything!
Date published: 2023-04-09
Rated 3 out of 5 by
DisgruntledFiler2022 from
Decent Product with User Experience Issues
Cheaper than going to see a Tax Expert. I was disappointed to get asked a series of clarifying questions about an aspect of taxes that I have no experience with or understanding of. When I realized there was a mistake, there was no support available for how to go back and correct the mistake, so I had to delete my return and start over. The return was nearly ready to submit so this was a frustrating experience. I guess I technically made the mistake to begin with so I can't give the service 1 star, but I would have expected more help and guidance throughout the process. It was literally a snapshot of my tax return, complete with all the fun jargon, and a series of questions with no context of help links.
Date published: 2023-04-09
Rated 1 out of 5 by
kbrown2225 from
Absolute Garbage!
My taxes were rejected from e-turbo tax gave me NO HELP WHATSOEVER. I could not talk to a live representative, only a recording which gave me the same non-helpful answers. I am done with turbo tax!
Date published: 2023-04-09
Rated 4 out of 5 by
Jacky100 from
Free isn't free
The Turbo tax site Says it's free but had to pay fees.
Date published: 2023-04-09
Rated 5 out of 5 by
null from
Easy and faster
Very confident and appropriate chat, faster, and very nice people
Date published: 2023-04-09
Rated 3 out of 5 by
rETURNRETUrn from
Underwhelming as usual
A little disappointed that I used Turbo Tax desktop version, and now using the web version it doesn't have access to any of that info. Like starting over.
Date published: 2023-04-09
Rated 5 out of 5 by
Hantunez from
I have been using Turbo Tax for years
Turbo Tax is easy to use and stores the most common info from year to year making it even easier.
Date published: 2023-04-09
Rated 1 out of 5 by
brownluvr from
turbo tax is garbage
the lobbying paid for and conducted by tax filing institutions is ridiculous. i shouldn't have to pay you $100 to guess if i'm doing my taxes correctly. you shouldn't even be a company. you're providing a service that isn't even needed.
All TurboTax® Offerings Reviews - Page 3635
Date published: 2023-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Elmers mom from
So easy to use
easy to follow and determine what is being asked for
Date published: 2023-04-09
Rated 5 out of 5 by
kingquad007 from
Turbotax is amazing.
Very easy to use and straightforward. It saves me from lots of headaches
Date published: 2023-04-09
Rated 5 out of 5 by
YoMoSho from
Turbo Rules
Great stuff! Great interface! Thank you again for everything!
Date published: 2023-04-09
Rated 3 out of 5 by
DisgruntledFiler2022 from
Decent Product with User Experience Issues
Cheaper than going to see a Tax Expert. I was disappointed to get asked a series of clarifying questions about an aspect of taxes that I have no experience with or understanding of. When I realized there was a mistake, there was no support available for how to go back and correct the mistake, so I had to delete my return and start over. The return was nearly ready to submit so this was a frustrating experience. I guess I technically made the mistake to begin with so I can't give the service 1 star, but I would have expected more help and guidance throughout the process. It was literally a snapshot of my tax return, complete with all the fun jargon, and a series of questions with no context of help links.
Date published: 2023-04-09
Rated 1 out of 5 by
kbrown2225 from
Absolute Garbage!
My taxes were rejected from e-turbo tax gave me NO HELP WHATSOEVER. I could not talk to a live representative, only a recording which gave me the same non-helpful answers. I am done with turbo tax!
Date published: 2023-04-09
Rated 4 out of 5 by
Jacky100 from
Free isn't free
The Turbo tax site Says it's free but had to pay fees.
Date published: 2023-04-09
Rated 5 out of 5 by
null from
Easy and faster
Very confident and appropriate chat, faster, and very nice people
Date published: 2023-04-09
Rated 3 out of 5 by
rETURNRETUrn from
Underwhelming as usual
A little disappointed that I used Turbo Tax desktop version, and now using the web version it doesn't have access to any of that info. Like starting over.
Date published: 2023-04-09
Rated 5 out of 5 by
Hantunez from
I have been using Turbo Tax for years
Turbo Tax is easy to use and stores the most common info from year to year making it even easier.
Date published: 2023-04-09
Rated 1 out of 5 by
brownluvr from
turbo tax is garbage
the lobbying paid for and conducted by tax filing institutions is ridiculous. i shouldn't have to pay you $100 to guess if i'm doing my taxes correctly. you shouldn't even be a company. you're providing a service that isn't even needed.
All TurboTax® Offerings Reviews - Page 3635
Date published: 2023-04-09