TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from EASY TO USE TURBO TAX EXPORT WALKED ME THROUGH EACH SECTION THAT I WAS UNCOMFORTABLE WITH.
Date published: 2021-04-11
Rated 5 out of 5 by from RE: 13 : Part I - Working Parents and Scheduling i good thank you for your help will use agian was so easy
Date published: 2021-04-11
Rated 2 out of 5 by from Had to workaround a bug Overall good experience except for a bug involving 1099-Misc form. TT insisted I enter a 1099-Misc form even though I didn't receive any (maybe because I did in a previous year) and wouldn't let me file. I had to create a fake 1099-Misc form and then delete it before TT would allow me to file.
Date published: 2021-04-11
Rated 4 out of 5 by from glitchy this year have always enjoyed using TurboTax. This year with the CARES act and adding Charitable contributions even with standard deductions, I kept getting errors. Had to Call and get it worked out. Anything auto populated from TurboTax had to be deleted. It was super painful. Hopefully this gets worked out before next filing season
Date published: 2021-04-11
Rated 5 out of 5 by from Great Made really easy but some steps felt unnecessary, overall it was my first time and I didn't feel stressed at all.
Date published: 2021-04-11
Rated 5 out of 5 by from Another Banner Release. I've been using TT Deluxe forever. Keeps getting better with age. Covered all the changes in deductions as well as special tax situations that resulted from Covis-19 losses. Nicely applied the RMD exemption for 2020. Questioned and explained obscure situations that might affect my Federal and State returns. Clean and simple filing. One day acceptance.
Date published: 2021-04-11
Rated 4 out of 5 by from Great Customer Service Great support for multiple state returns with real estate and stock investments
Date published: 2021-04-11
Rated 5 out of 5 by from Been using TurboTax for years. I always use TurboTax and haven't been audited since I started using TurboTax.
Date published: 2021-04-11
Rated 5 out of 5 by from Great Liked the software. However, trying to find the telephone support even for my Premier product is a challenge. This is something that Turbotax needs to work to make it straightforward
Date published: 2021-04-11
Rated 3 out of 5 by from Fall of Turbotax Software errors. Many inadept experts. Waste of time. I spent 4 weeks trying to get ONE problem corrected, in the end learning that the problem is real, but cannot be corrected. It's like this: going to the doctor with a pain in the toes, and the treatment is to chop off the foot.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3635
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from EASY TO USE TURBO TAX EXPORT WALKED ME THROUGH EACH SECTION THAT I WAS UNCOMFORTABLE WITH.
Date published: 2021-04-11
Rated 5 out of 5 by from RE: 13 : Part I - Working Parents and Scheduling i good thank you for your help will use agian was so easy
Date published: 2021-04-11
Rated 2 out of 5 by from Had to workaround a bug Overall good experience except for a bug involving 1099-Misc form. TT insisted I enter a 1099-Misc form even though I didn't receive any (maybe because I did in a previous year) and wouldn't let me file. I had to create a fake 1099-Misc form and then delete it before TT would allow me to file.
Date published: 2021-04-11
Rated 4 out of 5 by from glitchy this year have always enjoyed using TurboTax. This year with the CARES act and adding Charitable contributions even with standard deductions, I kept getting errors. Had to Call and get it worked out. Anything auto populated from TurboTax had to be deleted. It was super painful. Hopefully this gets worked out before next filing season
Date published: 2021-04-11
Rated 5 out of 5 by from Great Made really easy but some steps felt unnecessary, overall it was my first time and I didn't feel stressed at all.
Date published: 2021-04-11
Rated 5 out of 5 by from Another Banner Release. I've been using TT Deluxe forever. Keeps getting better with age. Covered all the changes in deductions as well as special tax situations that resulted from Covis-19 losses. Nicely applied the RMD exemption for 2020. Questioned and explained obscure situations that might affect my Federal and State returns. Clean and simple filing. One day acceptance.
Date published: 2021-04-11
Rated 4 out of 5 by from Great Customer Service Great support for multiple state returns with real estate and stock investments
Date published: 2021-04-11
Rated 5 out of 5 by from Been using TurboTax for years. I always use TurboTax and haven't been audited since I started using TurboTax.
Date published: 2021-04-11
Rated 5 out of 5 by from Great Liked the software. However, trying to find the telephone support even for my Premier product is a challenge. This is something that Turbotax needs to work to make it straightforward
Date published: 2021-04-11
Rated 3 out of 5 by from Fall of Turbotax Software errors. Many inadept experts. Waste of time. I spent 4 weeks trying to get ONE problem corrected, in the end learning that the problem is real, but cannot be corrected. It's like this: going to the doctor with a pain in the toes, and the treatment is to chop off the foot.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3635