TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from So easy to use easy to follow and determine what is being asked for
Date published: 2023-04-09
Rated 5 out of 5 by from Turbotax is amazing. Very easy to use and straightforward. It saves me from lots of headaches
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Rules Great stuff! Great interface! Thank you again for everything!
Date published: 2023-04-09
Rated 3 out of 5 by from Decent Product with User Experience Issues Cheaper than going to see a Tax Expert. I was disappointed to get asked a series of clarifying questions about an aspect of taxes that I have no experience with or understanding of. When I realized there was a mistake, there was no support available for how to go back and correct the mistake, so I had to delete my return and start over. The return was nearly ready to submit so this was a frustrating experience. I guess I technically made the mistake to begin with so I can't give the service 1 star, but I would have expected more help and guidance throughout the process. It was literally a snapshot of my tax return, complete with all the fun jargon, and a series of questions with no context of help links.
Date published: 2023-04-09
Rated 1 out of 5 by from Absolute Garbage! My taxes were rejected from e-turbo tax gave me NO HELP WHATSOEVER. I could not talk to a live representative, only a recording which gave me the same non-helpful answers. I am done with turbo tax!
Date published: 2023-04-09
Rated 4 out of 5 by from Free isn't free The Turbo tax site Says it's free but had to pay fees.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy and faster Very confident and appropriate chat, faster, and very nice people
Date published: 2023-04-09
Rated 3 out of 5 by from Underwhelming as usual A little disappointed that I used Turbo Tax desktop version, and now using the web version it doesn't have access to any of that info. Like starting over.
Date published: 2023-04-09
Rated 5 out of 5 by from I have been using Turbo Tax for years Turbo Tax is easy to use and stores the most common info from year to year making it even easier.
Date published: 2023-04-09
Rated 1 out of 5 by from turbo tax is garbage the lobbying paid for and conducted by tax filing institutions is ridiculous. i shouldn't have to pay you $100 to guess if i'm doing my taxes correctly. you shouldn't even be a company. you're providing a service that isn't even needed.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3635
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy to use easy to follow and determine what is being asked for
Date published: 2023-04-09
Rated 5 out of 5 by from Turbotax is amazing. Very easy to use and straightforward. It saves me from lots of headaches
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Rules Great stuff! Great interface! Thank you again for everything!
Date published: 2023-04-09
Rated 3 out of 5 by from Decent Product with User Experience Issues Cheaper than going to see a Tax Expert. I was disappointed to get asked a series of clarifying questions about an aspect of taxes that I have no experience with or understanding of. When I realized there was a mistake, there was no support available for how to go back and correct the mistake, so I had to delete my return and start over. The return was nearly ready to submit so this was a frustrating experience. I guess I technically made the mistake to begin with so I can't give the service 1 star, but I would have expected more help and guidance throughout the process. It was literally a snapshot of my tax return, complete with all the fun jargon, and a series of questions with no context of help links.
Date published: 2023-04-09
Rated 1 out of 5 by from Absolute Garbage! My taxes were rejected from e-turbo tax gave me NO HELP WHATSOEVER. I could not talk to a live representative, only a recording which gave me the same non-helpful answers. I am done with turbo tax!
Date published: 2023-04-09
Rated 4 out of 5 by from Free isn't free The Turbo tax site Says it's free but had to pay fees.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy and faster Very confident and appropriate chat, faster, and very nice people
Date published: 2023-04-09
Rated 3 out of 5 by from Underwhelming as usual A little disappointed that I used Turbo Tax desktop version, and now using the web version it doesn't have access to any of that info. Like starting over.
Date published: 2023-04-09
Rated 5 out of 5 by from I have been using Turbo Tax for years Turbo Tax is easy to use and stores the most common info from year to year making it even easier.
Date published: 2023-04-09
Rated 1 out of 5 by from turbo tax is garbage the lobbying paid for and conducted by tax filing institutions is ridiculous. i shouldn't have to pay you $100 to guess if i'm doing my taxes correctly. you shouldn't even be a company. you're providing a service that isn't even needed.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3635